Answer
Dec 16, 2019 - 12:00 AM
We're glad to help you troubleshoot if you call (888) 206-9938 EXT-2. On a salt system, it will read lower than actual salt if: 1) the cell needs cleaning, 2) the water temp is low, 3) there is air in the cell, 4) the system's electronic settings have been changed to a different cell size, 5) the cell cable connection is poor, and 6) the cell is getting old. Also, the store's reading can be wrong too - have you added enough salt to actually reach 5000 ppm? You would have had to add a lot of bags and tried to achieve that.
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