Support Q&A

Question 1

How do I clean the CircuPool RJ45+ salt cell? View answer

Asked 3 ´years ago | Support

Question 2

Why is salt level reading not accurate? View answer

Asked 3 ´years ago | Support

Question 3

What is Quick Clean? View answer

Asked 1 ´year ago | Support

Question 4

At what salinity levels does the RJ-60+ stop powering the salt cell? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 5

All Control Panel + Reset buttons do not work at all on my CircuPool RJ View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 6

Power level readings View answer

Asked 3 ´years ago | Support

Question 7

New CORE 35 is not producing chlorine. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 8

The salt level on my RJ 45+ reads correctly and 5 minutes later reads low salt. Cleaning does nothing. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 9

Need help my Circupool SmartFlo Pump keeps Shutting off showing code E-01. Will only run for seconds before shuts Off. thanks View answer

Asked 3 ´years ago | Pumps > SmartFlo VS Pumps

Question 10

Buttons not working View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 11

How long does the RJ+ stay in reverse polarity mode? View answer

Asked 1 ´year ago | Support

Question 12

Edge cell flow direction View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 13

My old Hayward Aquarite was vertical with no flow switch needed. Do I need one for the RJ45? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 14

I just installed ul25. When I power it on, the salinity says 3100 and stuck at that level. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series

Question 15

Can the CircuPool Indigo3's ozone manifold be installed vertically? View answer

Asked 2 ´years ago | Sanitation > Ozone Generators > INDIGO3 Series > CircuPool® INDIGO3-XL Ozone Generator for Swimming Pools

Question 16

Edge controller not set to cell size View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > EDGE Series

Question 17

The TJ-16 will not clean out material at bottom. Also looks like mold inside. Installed only 1 month ago View answer

Asked 3 ´days ago | Support

Question 18

I have purchased a Core 35 to convert my Fiberglass inground pool to salt water for 2023. View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 19

Cell current 0 amps, generate light flashing, water temp 66.5, Salinity Now 0000PPM, Salinity Average: 3600 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 20

What might be the cause on the CircuPool RJ 45 plus if I cannot adjust the power level? View answer

Asked 6 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 21

When do you need to replace RJ 45+ cell. View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 22

CircuPool SmartFlo E-07. How to fix? View answer

Asked 2 ´years ago | Pumps > SmartFlo VS Pumps

Question 23

I just replaced the control box on my Edge 40 system. Do I need to reprogram it? View answer

Asked 5 ´months ago | Support

Question 24

can't power up RJ30+,all fuses are ok and have a message Cell Connection, View answer

Asked 2 ´years ago | Support

Question 25

Do I need a flow switch for the Core15 salt generator? View answer

Asked 1 ´year ago | Support

Question 26

What strength of Muratic Acid do you use in the 1 to 10 ratio for cleaning the cell in a core55 generator? View answer

Asked 1 ´year ago | Support

Question 27

My RJ PLUS control module is reading 0 amps; it's not generating chlorine. Possible fix? View answer

Asked 2 ´years ago | Support

Question 28

Have Hayward Goldline GLC-Cell-5 & Aqua Logic controller for T5 & T15 cells. View answer

Asked 2 ´years ago | Replacement Cells > Aftermarket Replacement Cells <span>fitting Hayward® / Goldline®</span> > CircuPool® CIR-GEN15 Aftermarket Replacement Cell fits Hayward® AquaRite® 40,000 Gal. Models

Question 29

the control panel has no screen numbers and not indicator lights

Asked 2 ´months ago | Support

Question 30

Core 55 bought 1 year ago. Broken already

Asked 3 ´months ago | Sanitation > Salt Chlorinators > CORE Series

Question 31

Does Circupool recycle used salt cells? View answer

Asked 2 ´years ago | Replacement Cells > EDGE-Series Replacement Cells

Question 32

Cell Current

Asked 3 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 33

How can I test an RJ chlorinator to verify it is operating properly View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 34

Does the flow switch measure water temp as well? View answer

Asked 1 ´year ago | Support

Question 35

Not all the sediment is leaving the sediment chamber after using the purge valve. View answer

Asked 1 ´year ago | Support

Question 36

My system does not use a timer, can the RJ45 rely on the flow sensor to switch on and off? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 37

UL40 View answer

Asked 1 ´year ago | Support

Question 38

Should pool water pH be adjusted for my CircuPool salt chlorine generator? View answer

Asked 1 ´year ago | Support

Question 39

I have an RJ30+ and my keypad seems to be bad. I'm not sure which keypad I need. View answer

Asked 1 ´year ago | Support

Question 40

My pool pump runs all the time. Do I need a timer for my SJ-35A series? View answer

Asked 1 ´year ago | Support

Question 41

How do you know if your flow switch is bad? View answer

Asked 1 ´year ago | Support

Question 42

Can I use the EDGE 40 with 1 1/2' piping? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 43

I have a si45 plus and my system is set up F15, my pool is 4o,ooo gal, what cell is the best and longest warranty View answer

Asked 1 ´year ago | Support

Question 44

Can rj60 be powered from pentair intelliflo3 vsp built in 5 amp relay View answer

Asked 1 ´year ago | Support

Question 45

CircuPool Gen9 connection pins are different from my original Hayward View answer

Asked 1 ´year ago | Support

Question 46

If the display has no voltage and or amps ? What's the fix ? View answer

Asked 1 ´year ago | Support

Question 47

Can an SJ-45A cell be used with an SJ-35A control module? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool® SJ-35 Salt Chlorine Generator

Question 48

Muriatic acid concentration for cell cleaning View answer

Asked 1 ´month ago | Support

Question 49

my generator runs for a while, then generates and error and shuts off

Asked 2 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 50

I see bubbling and calcium buildup on 1/2 of the titanium plates with low/no chlorine. Do I need a new cell? View answer

Asked 3 ´years ago | Replacement Cells > SJ-Classic Replacement Cells

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