Support Q&A

Question 1

How do I clean the CircuPool RJ45+ salt cell? View answer

Asked 3 ´years ago | Support

Question 2

Why is salt level reading not accurate? View answer

Asked 3 ´years ago | Support

Question 3

What salinity ppm (high limit) stops generating chlorine? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 4

What is Quick Clean? View answer

Asked 1 ´year ago | Support

Question 5

Buttons not working View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 6

My RJ PLUS control module is reading 0 amps; it's not generating chlorine. Possible fix? View answer

Asked 2 ´years ago | Support

Question 7

how acccurate is the control unit salinity reading? View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 8

How do you know if your flow switch is bad? View answer

Asked 1 ´year ago | Support

Question 9

No power on unit View answer

Asked 1 ´year ago | Support

Question 10

At what salinity levels does the RJ-60+ stop powering the salt cell? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 11

RJ45 plus gives high low salt and it is normal View answer

Asked 24 ´days ago | Support

Question 12

What's the ideal system setting for Universal Series Salt System? View answer

Asked 3 ´years ago | Support

Question 13

I have an RJ30+ and my keypad seems to be bad. I'm not sure which keypad I need. View answer

Asked 1 ´year ago | Support

Question 14

My pool pump runs all the time. Do I need a timer for my SJ-35A series? View answer

Asked 1 ´year ago | Support

Question 15

My old Hayward Aquarite was vertical with no flow switch needed. Do I need one for the RJ45? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 16

Can you calibrate salinity on an RJ60+? View answer

Asked 1 ´year ago | Support

Question 17

Installation guide with flex hose View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 18

What's the ideal system setting for CORE Series Salt System? View answer

Asked 3 ´years ago | Support

Question 19

Is there any downside to running the RJ60+ on 110v? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 20

I installed an RJ 45 this spring. Should I cover the control module this winter? View answer

Asked 1 ´year ago | Support

Question 21

Does the flow switch measure water temp as well? View answer

Asked 1 ´year ago | Support

Question 22

RJ60+ reading a voltage (around 28) but zero salinity and amps View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 23

I am looking at getting the CORE35. I have a variable speed pump, is it mandatory that I hard wire the CORE35? View answer

Asked 8 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 24

High chlorine View answer

Asked 5 ´days ago | Replacement Cells > RJ-Classic Replacement Cells > CircuPool® RJ45 Classic Replacement Cell (Electrode Only)

Question 25

ORP Calibration - Core Balance Control

Asked 1 ´day ago | CORE BALANCE CONTROL Chemical Automation Platform | App-Enabled | Full Package With Wi-Fi

Question 26

What's the ideal system setting for EDGE Series Salt System? View answer

Asked 3 ´years ago | Support

Question 27

Do I need a flow switch for the Core15 salt generator? View answer

Asked 1 ´year ago | Support

Question 28

How can I test an RJ chlorinator to verify it is operating properly View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 29

can the cord that comes with the core control be wired directly to the circuit breaker View answer

Asked 12 ´days ago | CircuPool CORE CONTROL 35 | WiFi Automation Platform | Electronic Chlorine Generator

Question 30

When do you need to replace RJ 45+ cell. View answer

Asked 5 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 31

Everything is normal but my no flow led light is on , not sure what to do please help ? View answer

Asked 1 ´year ago | Support

Question 32

New RJ45+. Generate light on,no error lights,but NO chlorine ever,Amps= -0.00, 12.xx Volts, salt 3340 w/ teststrip View answer

Asked 1 ´day ago | Support

Question 33

My salt cell is creating foam in my pool View answer

Asked 1 ´month ago | Support

Question 34

The salt level on my RJ 45+ reads correctly and 5 minutes later reads low salt. Cleaning does nothing. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 35

I have the core Series 55 and it runs a few hours, then goes to System Error?? View answer

Asked 2 ´years ago | Support

Question 36

Is there a reset button on the Edge unit? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 37

Can a circupool core 55 system be used on an above ground pool View answer

Asked 2 ´years ago | Support

Question 38

Will this work with the Hayward low salt generator? View answer

Asked 3 ´months ago | Support

Question 39

I bought an Si 40 system 1 month ago. I get Slo error even tho salt ppm is 3500. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 40

why do i continue to have a negative volt reading View answer

Asked 2 ´years ago | Replacement Parts > Parts & Accessories > Si / Universal Models

Question 41

How do you calibrate the salt level on my customers UL25. Brand new syst.salt is at 3500 but is reading only 2800 View answer

Asked 9 ´months ago | Support

Question 42

I have the system with 3 CO2 cylinders. Can I open all 3 cylinders at the same time or I have to open one by one? View answer

Asked 2 ´years ago | Sanitation > pH Control > CircuPool TOTALBalance pH Control System with Patented CO2 Infusion

Question 43

I have the universal cell and I can not get my chlorine levels up View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > Universal Series

Question 44

How do I know the CircuPool INDIGO3 ozonater is working on a new install? View answer

Asked 3 ´years ago | Support

Question 45

I have purchased a Core 35 to convert my Fiberglass inground pool to salt water for 2023. View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 46

Is the CORE35 rated for direct sun? I live in AZ and my system is not shaded View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 47

Can the CircuPool Indigo3's ozone manifold be installed vertically? View answer

Asked 2 ´years ago | Sanitation > Ozone Generators > INDIGO3 Series > CircuPool® INDIGO3-XL Ozone Generator for Swimming Pools

Question 48

How do I order a SI+25 cell replacement? View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool® Universal25 Salt Chlorine Generator

Question 49

will a aftermarket salt cell work with the controller View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > SJ Series

Question 50

Is there a way to adjust brightness of display? View answer

Asked 1 ´year ago | Support

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