Support Q&A

Question 1

Asked 3 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 2

Why is salt level reading not accurate? View answer

Asked 2 ´years ago | Support

Question 3

What is Quick Clean? View answer

Asked 4 ´months ago | Support

Question 4

How do I clean the CircuPool RJ45+ salt cell? View answer

Asked 2 ´years ago | Support

Question 5

How can I test an RJ chlorinator to verify it is operating properly View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 6

Are you sure I can't put my swcg before the heater? View answer

Asked 2 ´years ago | Support

Question 7

My RJ PLUS control module is reading 0 amps; it's not generating chlorine. Possible fix? View answer

Asked 1 ´year ago | Support

Question 8

How do you know if your flow switch is bad? View answer

Asked 3 ´months ago | Support

Question 9

Should the CirucPool Saltwater Chlorinator be installed before or after a Polaris Pool Pump? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 10

No power on unit View answer

Asked 3 ´months ago | Support

Question 11

I installed an RJ 45 this spring. Should I cover the control module this winter? View answer

Asked 11 ´months ago | Support

Question 12

What's the ideal system setting for SJ Series Salt System? View answer

Asked 2 ´years ago | Support

Question 13

I have an issue with the RJ 45. I powers up and stops at cell connection. We haven't had any issues since July 2022 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 14

Why is the salinity average always lower than instant level? View answer

Asked 2 ´years ago | Support

Question 15

How long does the RJ+ stay in reverse polarity mode? View answer

Asked 3 ´months ago | Support

Question 16

Installation guide with flex hose View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 17

I have a 16,000 gallon above ground pool, will the Edge Series work? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 18

Is it safe to keep control module powered up if pool pump is off(no water flow)? View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 19

The salt level on my RJ 45+ reads correctly and 5 minutes later reads low salt. Cleaning does nothing. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 20

Have Hayward Goldline GLC-Cell-5 & Aqua Logic controller for T5 & T15 cells. View answer

Asked 1 ´year ago | Replacement Cells > Aftermarket Replacement Cells <span>fitting Hayward® / Goldline®</span> > CircuPool® CIR-GEN15 Aftermarket Replacement Cell fits Hayward® AquaRite® 40,000 Gal. Models

Question 21

Can the flow switch be installed vertically while the CORE will be horizontal? View answer

Asked 1 ´year ago | Support

Question 22

Is there a reset button on the Edge unit? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 23

My pool pump runs all the time. Do I need a timer for my SJ-35A series? View answer

Asked 3 ´months ago | Support

Question 24

CircuPool SmartFlo E-07. How to fix? View answer

Asked 1 ´year ago | Support

Question 25

Can you calibrate salinity on an RJ60+? View answer

Asked 1 ´year ago | Support

Question 26

CircuPool SJ-20 Salt Chlorine Generator View answer

Asked 1 ´year ago | Support

Question 27

Can rj60 be powered from pentair intelliflo3 vsp built in 5 amp relay View answer

Asked 4 ´months ago | Support

Question 28

Is there a warranty on the salt cell core55 View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 29

New CORE 35 is not producing chlorine. View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 30

Stablizer level View answer

Asked 11 ´days ago | Support

Question 31

My sj45 system will turn on and all lights green after 5min they turn red. Salt level is good and cell clean View answer

Asked 17 ´days ago | Support

Question 32

If the display has no voltage and or amps ? What's the fix ? View answer

Asked 5 ´months ago | Support

Question 33

I have a 2 speed pump. Can I run the pump on the lower speed with a UL25 model? View answer

Asked 1 ´year ago | Support

Question 34

RJ60+ reading a voltage (around 28) but zero salinity and amps View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 35

Should pool water pH be adjusted for my CircuPool salt chlorine generator? View answer

Asked 3 ´months ago | Support

Question 36

Is there a way to adjust brightness of display? View answer

Asked 3 ´months ago | Support

Question 37

can't power up RJ30+,all fuses are ok and have a message Cell Connection, View answer

Asked 1 ´year ago | Support

Question 38

Suction View answer

Asked 1 ´year ago | Support

Question 39

Si-40 Replacement Cell View answer

Asked 6 ´months ago | Support

Question 40

Is there any downside to running the RJ60+ on 110v? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 41

I have the system with 3 CO2 cylinders. Can I open all 3 cylinders at the same time or I have to open one by one? View answer

Asked 1 ´year ago | Sanitation > pH Control > CircuPool TOTALBalance pH Control System with Patented CO2 Infusion

Question 42

My old Hayward Aquarite was vertical with no flow switch needed. Do I need one for the RJ45? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 43

I just installed ul25. When I power it on, the salinity says 3100 and stuck at that level. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series

Question 44

Pump won't prime, pump speed stuck at 0. View answer

Asked 1 ´year ago | Pumps > CircuPool SmartFlo® Variable Speed Pool Pump - 1.7 THP

Question 45

At what salinity levels does the RJ-60+ stop powering the salt cell? View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 46

Do I need a flow switch for the Core15 salt generator? View answer

Asked 3 ´months ago | Support

Question 47

Can the CircuPool Indigo3's ozone manifold be installed vertically? View answer

Asked 1 ´year ago | Sanitation > Ozone Generators > INDIGO3 Series > CircuPool® INDIGO3-XL Ozone Generator for Swimming Pools

Question 48

Salt low sensor lit but salinity measures 3800. Cell has been cleaned but still get error code. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 49

My system does not use a timer, can the RJ45 rely on the flow sensor to switch on and off? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 50

Is it possible to plug in the CORE to a timer which then regulates when the CORE turns on and off? View answer

Asked 1 ´year ago | Support

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