Support Q&A

Question 1

Why is salt level reading not accurate? View answer

Asked 2 ´years ago | Support

Question 2

How do I clean the CircuPool RJ45+ salt cell? View answer

Asked 2 ´years ago | Support

Question 3

My RJ PLUS control module is reading 0 amps; it's not generating chlorine. Possible fix? View answer

Asked 1 ´year ago | Support

Question 4

Buttons not working View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 5

RJ60+ reading a voltage (around 28) but zero salinity and amps View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 6

What is Quick Clean? View answer

Asked 1 ´month ago | Support

Question 7

Are you sure I can't put my swcg before the heater? View answer

Asked 2 ´years ago | Support

Question 8

Is there a reset button on the Edge unit? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 9

how acccurate is the control unit salinity reading? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 10

I bought an Si 40 system 1 month ago. I get Slo error even tho salt ppm is 3500. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 11

How do you know if your flow switch is bad? View answer

Asked 1 ´month ago | Support

Question 12

UL40 View answer

Asked 19 ´days ago | Support

Question 13

Salt low sensor lit but salinity measures 3800. Cell has been cleaned but still get error code. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 14

Can you calibrate salinity on an RJ60+? View answer

Asked 11 ´months ago | Support

Question 15

Have Hayward Goldline GLC-Cell-5 & Aqua Logic controller for T5 & T15 cells. View answer

Asked 1 ´year ago | Replacement Cells > Aftermarket Replacement Cells <span>fitting Hayward® / Goldline®</span> > CircuPool® CIR-GEN15 Aftermarket Replacement Cell fits Hayward® AquaRite® 40,000 Gal. Models

Question 16

Hi Why my Salt System Panel says Cell Not Match, Thanks in advance View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 17

Cell current 0 amps, generate light flashing, water temp 66.5, Salinity Now 0000PPM, Salinity Average: 3600 View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 18

RJ-60 Plus does the direction of flow through the cell matter? View answer

Asked 2 ´years ago | Support

Question 19

If the display has no voltage and or amps ? What's the fix ? View answer

Asked 3 ´months ago | Support

Question 20

Does Circupool recycle used salt cells? View answer

Asked 1 ´year ago | Replacement Cells > EDGE-Series Replacement Cells

Question 21

Installation guide with flex hose View answer

Asked 28 ´days ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 22

Is it safe to keep control module powered up if pool pump is off(no water flow)? View answer

Asked 7 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 23

I see bubbling and calcium buildup on 1/2 of the titanium plates with low/no chlorine. Do I need a new cell? View answer

Asked 2 ´years ago | Replacement Cells > SJ-Classic Replacement Cells

Question 24

I installed an RJ 45 this spring. Should I cover the control module this winter? View answer

Asked 9 ´months ago | Support

Question 25

I broke my Pressure sensor on my total ph balance co2 system and want to order a new one. Where can I order this View answer

Asked 8 ´days ago | Support

Question 26

Is there a warranty on the salt cell core55 View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 27

What's the ideal system setting for SJ Series Salt System? View answer

Asked 2 ´years ago | Support

Question 28

New CORE 35 is not producing chlorine. View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 29

I have a 2 speed pump. Can I run the pump on the lower speed with a UL25 model? View answer

Asked 1 ´year ago | Support

Question 30

Pump won't prime, pump speed stuck at 0. View answer

Asked 1 ´year ago | Pumps > CircuPool SmartFlo® Variable Speed Pool Pump - 1.7 THP

Question 31

How do I know the CircuPool INDIGO3 ozonater is working on a new install? View answer

Asked 2 ´years ago | Support

Question 32

My pool pump runs all the time. Do I need a timer for my SJ-35A series? View answer

Asked 1 ´month ago | Support

Question 33

Si-40 Replacement Cell View answer

Asked 4 ´months ago | Support

Question 34

I have a 16,000 gallon above ground pool, will the Edge Series work? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 35

I have the system with 3 CO2 cylinders. Can I open all 3 cylinders at the same time or I have to open one by one? View answer

Asked 1 ´year ago | Sanitation > pH Control > CircuPool TOTALBalance pH Control System with Patented CO2 Infusion

Question 36

The salt level on my RJ 45+ reads correctly and 5 minutes later reads low salt. Cleaning does nothing. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 37

Is there any downside to running the RJ60+ on 110v? View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 38

Do I need a flow switch for the Core15 salt generator? View answer

Asked 1 ´month ago | Support

Question 39

Is it possible to plug in the CORE to a timer which then regulates when the CORE turns on and off? View answer

Asked 1 ´year ago | Support

Question 40

why do i continue to have a negative volt reading View answer

Asked 1 ´year ago | Replacement Parts > Parts & Accessories > Si / Universal Models

Question 41

Can the flow switch be installed vertically while the CORE will be horizontal? View answer

Asked 1 ´year ago | Support

Question 42

Can rj60 be powered from pentair intelliflo3 vsp built in 5 amp relay View answer

Asked 2 ´months ago | Support

Question 43

I have the core Series 55 and it runs a few hours, then goes to System Error?? View answer

Asked 1 ´year ago | Support

Question 44

Do the Smartflo pumps work with third-party automation systems (Pentair/Jandy/Hayward)? View answers

Asked 1 ´year ago | Support

Question 45

How long does the RJ+ stay in reverse polarity mode? View answer

Asked 27 ´days ago | Support

Question 46

Does the CircuPool® UL40 shut down when the flow sensor is disabled. Are landscaper cut the cable in error. View answer

Asked 12 ´months ago | Support

Question 47

Need help my Circupool SmartFlo Pump keeps Shutting off showing code E-01. Will only run for seconds before shuts Off. thanks View answer

Asked 2 ´years ago | Support

Question 48

How do I order a SI+25 cell replacement? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool® Universal25 Salt Chlorine Generator

Question 49

What salinity ppm (high limit) stops generating chlorine? View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 50

Does the flow switch measure water temp as well? View answer

Asked 7 ´days ago | Support

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