Support Q&A

Question 1

How do I clean the CircuPool RJ45+ salt cell? View answer

Asked 4 ´years ago | Support

Question 2

Why is salt level reading not accurate? View answer

Asked 3 ´years ago | Support

Question 3

My old Hayward Aquarite was vertical with no flow switch needed. Do I need one for the RJ45? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 4

What is Quick Clean? View answer

Asked 1 ´year ago | Support

Question 5

How do you know if your flow switch is bad? View answer

Asked 1 ´year ago | Support

Question 6

Does Circupool recycle used salt cells? View answer

Asked 2 ´years ago | Replacement Cells > EDGE-Series Replacement Cells

Question 7

What might be the cause on the CircuPool RJ 45 plus if I cannot adjust the power level? View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 8

Controller is not reading any values from cell. View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 9

My RJ PLUS control module is reading 0 amps; it's not generating chlorine. Possible fix? View answer

Asked 2 ´years ago | Support

Question 10

How long does the RJ+ stay in reverse polarity mode? View answer

Asked 1 ´year ago | Support

Question 11

Stablizer level View answer

Asked 1 ´year ago | Support

Question 12

New CORE 35 is not producing chlorine. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 13

My salt cell is creating foam in my pool View answer

Asked 5 ´months ago | Support

Question 14

Cell current 0 amps, generate light flashing, water temp 66.5, Salinity Now 0000PPM, Salinity Average: 3600 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 15

UL40 View answer

Asked 1 ´year ago | Support

Question 16

How do I open the ozonater to check the bulb? View answer

Asked 4 ´years ago | Support

Question 17

Edge cell flow direction View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 18

My circu pool RJ45 shows 12v and 0.0amps on display salt is at 3400pp when checked at pool store View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 19

Salt low sensor lit but salinity measures 3800. Cell has been cleaned but still get error code. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 20

Si-40 Replacement Cell View answer

Asked 1 ´year ago | Support

Question 21

Is there any downside to running the RJ60+ on 110v? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 22

At what salinity levels does the RJ-60+ stop powering the salt cell? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 23

Installation guide with flex hose View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 24

I bought an Si 40 system 1 month ago. I get Slo error even tho salt ppm is 3500. View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 25

Can I install the RJ30 unit inside a junction box View answer

Asked 7 ´months ago | Support

Question 26

Can I use the EDGE 40 with 1 1/2' piping? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 27

My pool pump runs all the time. Do I need a timer for my SJ-35A series? View answer

Asked 1 ´year ago | Support

Question 28

ORP Calibration - Core Balance Control

Asked 4 ´months ago | CORE BALANCE CONTROL Chemical Automation Platform | App-Enabled | Full Package With Wi-Fi

Question 29

I have an RJ30+ and my keypad seems to be bad. I'm not sure which keypad I need. View answer

Asked 1 ´year ago | Support

Question 30

Cooling fan

Asked 5 ´months ago | Support

Question 31

can't power up RJ30+,all fuses are ok and have a message Cell Connection, View answer

Asked 2 ´years ago | Support

Question 32

Need help my Circupool SmartFlo Pump keeps Shutting off showing code E-01. Will only run for seconds before shuts Off. thanks View answer

Asked 3 ´years ago | Pumps > SmartFlo VS Pumps

Question 33

Should pool water pH be adjusted for my CircuPool salt chlorine generator? View answer

Asked 1 ´year ago | Support

Question 34

Pump won't prime, pump speed stuck at 0. View answer

Asked 2 ´years ago | Pumps > SmartFlo VS Pumps > CircuPool SmartFlo® Variable Speed Pool Pump - 1.7 THP

Question 35

Power level readings View answer

Asked 3 ´years ago | Support

Question 36

The salt level on my RJ 45+ reads correctly and 5 minutes later reads low salt. Cleaning does nothing. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 37

Is there a reset button on the Edge unit? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 38

How do you calibrate the salt level on my customers UL25. Brand new syst.salt is at 3500 but is reading only 2800 View answer

Asked 1 ´year ago | Support

Question 39

How do I know the CircuPool INDIGO3 ozonater is working on a new install? View answer

Asked 4 ´years ago | Support

Question 40

Should the CirucPool Saltwater Chlorinator be installed before or after a Polaris Pool Pump? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 41

how to wire the CircuPool CORE35 Salt Chlorine Generator for 240v View answer

Asked 1 ´month ago | Support

Question 42

My RJ 60+ was installed 10 days ago, and the maintenance light came on and cell needs cleaning. Why so soon? View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 43

I have a si45 plus and my system is set up F15, my pool is 4o,ooo gal, what cell is the best and longest warranty View answer

Asked 1 ´year ago | Support

Question 44

When do you need to replace RJ 45+ cell. View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 45

The TJ-16 will not clean out material at bottom. Also looks like mold inside. Installed only 1 month ago View answer

Asked 1 ´month ago | Support

Question 46

Will the RJ45 produce chlorine on low speed (1725 rpm)? View answer

Asked 8 ´months ago | Support

Question 47

My RJ+60 with R6.10 decided to quit generating. I turned it to 100%, but the cell amps remain steady at -5.99% View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 48

how acccurate is the control unit salinity reading? View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 49

What's the ideal system setting for CORE Series Salt System? View answer

Asked 3 ´years ago | Support

Question 50

CircuPool Gen9 connection pins are different from my original Hayward View answer

Asked 1 ´year ago | Support

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