Support Q&A

Question 1

How do I clean the CircuPool RJ45+ salt cell? View answer

Asked 3 ´years ago | Support

Question 2

Why is salt level reading not accurate? View answer

Asked 3 ´years ago | Support

Question 3

What is Quick Clean? View answer

Asked 1 ´year ago | Support

Question 4

How do you know if your flow switch is bad? View answer

Asked 1 ´year ago | Support

Question 5

My salt cell is creating foam in my pool View answer

Asked 2 ´days ago | Support

Question 6

How long does the RJ+ stay in reverse polarity mode? View answer

Asked 11 ´months ago | Support

Question 7

Everything is normal but my no flow led light is on , not sure what to do please help ? View answer

Asked 1 ´year ago | Support

Question 8

My RJ PLUS control module is reading 0 amps; it's not generating chlorine. Possible fix? View answer

Asked 1 ´year ago | Support

Question 9

How do I clean the cj-150 filter element? View answer

Asked 2 ´years ago | CircuPool® CJ-150 Cartridge Filter

Question 10

Buttons not working View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 11

Is there any downside to running the RJ60+ on 110v? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 12

My pool pump runs all the time. Do I need a timer for my SJ-35A series? View answer

Asked 1 ´year ago | Support

Question 13

Have Hayward Goldline GLC-Cell-5 & Aqua Logic controller for T5 & T15 cells. View answer

Asked 2 ´years ago | Replacement Cells > Aftermarket Replacement Cells <span>fitting Hayward® / Goldline®</span> > CircuPool® CIR-GEN15 Aftermarket Replacement Cell fits Hayward® AquaRite® 40,000 Gal. Models

Question 14

Installation guide with flex hose View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 15

RJ-60 Plus does the direction of flow through the cell matter? View answer

Asked 2 ´years ago | Support

Question 16

Is there a reset button on the Edge unit? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 17

What's the ideal system setting for CORE Series Salt System? View answer

Asked 3 ´years ago | Support

Question 18

I have a si45 plus and my system is set up F15, my pool is 4o,ooo gal, what cell is the best and longest warranty View answer

Asked 1 ´year ago | Support

Question 19

Circupool 55 cell cleaning View answer

Asked 11 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE55 Salt Chlorine Generator

Question 20

RJ60+ reading a voltage (around 28) but zero salinity and amps View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 21

how acccurate is the control unit salinity reading? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 22

How do I know the CircuPool INDIGO3 ozonater is working on a new install? View answer

Asked 3 ´years ago | Support

Question 23

Do I need a flow switch for the Core15 salt generator? View answer

Asked 11 ´months ago | Support

Question 24

I have an RJ30+ and my keypad seems to be bad. I'm not sure which keypad I need. View answer

Asked 11 ´months ago | Support

Question 25

I have a 16,000 gallon above ground pool, will the Edge Series work? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > EDGE Series

Question 26

What's the ideal system setting for Universal Series Salt System? View answer

Asked 3 ´years ago | Support

Question 27

My system does not use a timer, can the RJ45 rely on the flow sensor to switch on and off? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 28

How do I order a SI+25 cell replacement? View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool® Universal25 Salt Chlorine Generator

Question 29

What strength of Muratic Acid do you use in the 1 to 10 ratio for cleaning the cell in a core55 generator? View answer

Asked 10 ´months ago | Support

Question 30

The salt level on my RJ 45+ reads correctly and 5 minutes later reads low salt. Cleaning does nothing. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 31

Can a circupool core 55 system be used on an above ground pool View answer

Asked 1 ´year ago | Support

Question 32

No power on unit View answer

Asked 11 ´months ago | Support

Question 33

I installed an RJ 45 this spring. Should I cover the control module this winter? View answer

Asked 1 ´year ago | Support

Question 34

i have a core 35 i bought in 2022 it has no lights but i made sure it is getting power, is there a fuse View answer

Asked 10 ´days ago | Support

Question 35

How to get LCD display replaced, not displaying correctly? View answer

Asked 1 ´month ago | Support

Question 36

Should pool water pH be adjusted for my CircuPool salt chlorine generator? View answer

Asked 11 ´months ago | Support

Question 37

I just installed ul25. When I power it on, the salinity says 3100 and stuck at that level. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series

Question 38

Salt low sensor lit but salinity measures 3800. Cell has been cleaned but still get error code. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 39

Does the Stand have installation manual and additional fittings required for installation? View answer

Asked 10 ´months ago | Filters > CircuPool® TJ-16 Typhoon Pre-Filter

Question 40

I bought an Si 40 system 1 month ago. I get Slo error even tho salt ppm is 3500. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 41

Does Circupool recycle used salt cells? View answer

Asked 2 ´years ago | Replacement Cells > EDGE-Series Replacement Cells

Question 42

Does the flow switch measure water temp as well? View answer

Asked 10 ´months ago | Support

Question 43

Stablizer level View answer

Asked 8 ´months ago | Support

Question 44

I have an RJ30 unit which I turn off at night. Start up in the morning results in a noticeable motor sound. I can View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 45

Is it safe to keep control module powered up if pool pump is off(no water flow)? View answer

Asked 10 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 46

Edge cell flow direction View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > EDGE Series

Question 47

Can the control unit stay outdoors during the winter View answer

Asked 1 ´year ago | Support

Question 48

Can I install the RJ30 unit inside a junction box View answer

Asked 1 ´month ago | Support

Question 49

I just replaced the control box on my Edge 40 system. Do I need to reprogram it? View answer

Asked 1 ´month ago | Support

Question 50

I have a Hayward Swim Pure W3T-Cell-9 salt chlorine generator. Which of your cells is compatible with my system? View answer

Asked 1 ´year ago | Support

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