Support Q&A

Question 1

Why is salt level reading not accurate? View answer

Asked 3 ´years ago | Support

Question 2

How do you know if your flow switch is bad? View answer

Asked 10 ´months ago | Support

Question 3

UL40 View answer

Asked 9 ´months ago | Support

Question 4

What is Quick Clean? View answer

Asked 10 ´months ago | Support

Question 5

How do I clean the CircuPool RJ45+ salt cell? View answer

Asked 3 ´years ago | Support

Question 6

The salt level on my RJ 45+ reads correctly and 5 minutes later reads low salt. Cleaning does nothing. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 7

Salt low sensor lit but salinity measures 3800. Cell has been cleaned but still get error code. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 8

What's the ideal system setting for EDGE Series Salt System? View answer

Asked 2 ´years ago | Support

Question 9

My pool pump runs all the time. Do I need a timer for my SJ-35A series? View answer

Asked 10 ´months ago | Support

Question 10

I have a si45 plus and my system is set up F15, my pool is 4o,ooo gal, what cell is the best and longest warranty View answer

Asked 10 ´months ago | Support

Question 11

RJ60+ reading a voltage (around 28) but zero salinity and amps View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 12

At what salinity levels does the RJ-60+ stop powering the salt cell? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 13

Is it safe to keep control module powered up if pool pump is off(no water flow)? View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 14

How long does the RJ+ stay in reverse polarity mode? View answer

Asked 9 ´months ago | Support

Question 15

Why is the salinity average always lower than instant level? View answer

Asked 2 ´years ago | Support

Question 16

Do I need a flow switch for the Core15 salt generator? View answer

Asked 9 ´months ago | Support

Question 17

My old Hayward Aquarite was vertical with no flow switch needed. Do I need one for the RJ45? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 18

Do the Smartflo pumps work with third-party automation systems (Pentair/Jandy/Hayward)? View answers

Asked 1 ´year ago | Support

Question 19

Is there any downside to running the RJ60+ on 110v? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 20

My system runs at 100% at all times regardless of the position of the Selector Switch or the Adjustment Dial View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series

Question 21

No power on unit View answer

Asked 9 ´months ago | Support

Question 22

I have an RJ30+ and my keypad seems to be bad. I'm not sure which keypad I need. View answer

Asked 9 ´months ago | Support

Question 23

How can I test an RJ chlorinator to verify it is operating properly View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 24

I see bubbling and calcium buildup on 1/2 of the titanium plates with low/no chlorine. Do I need a new cell? View answer

Asked 2 ´years ago | Replacement Cells > SJ-Classic Replacement Cells

Question 25

Red light on UL40 motherboard? No warnings on the display. Is this a problem? View answer

Asked 1 ´year ago | Support

Question 26

Everything is normal but my no flow led light is on , not sure what to do please help ? View answer

Asked 1 ´year ago | Support

Question 27

Is it possible to plug in the CORE to a timer which then regulates when the CORE turns on and off? View answer

Asked 1 ´year ago | Support

Question 28

Should the CirucPool Saltwater Chlorinator be installed before or after a Polaris Pool Pump? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 29

New CORE 35 is not producing chlorine. View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 30

can't power up RJ30+,all fuses are ok and have a message Cell Connection, View answer

Asked 2 ´years ago | Support

Question 31

How do I order a SI+25 cell replacement? View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool® Universal25 Salt Chlorine Generator

Question 32

How do I open the ozonater to check the bulb? View answer

Asked 3 ´years ago | Support

Question 33

Suction View answer

Asked 2 ´years ago | Support

Question 34

Is there a reset button on the Edge unit? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 35

Does the Stand have installation manual and additional fittings required for installation? View answer

Asked 7 ´months ago | Filters > CircuPool® TJ-16 Typhoon Pre-Filter

Question 36

I bought an Si 40 system 1 month ago. I get Slo error even tho salt ppm is 3500. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 37

Not all the sediment is leaving the sediment chamber after using the purge valve. View answer

Asked 8 ´months ago | Support

Question 38

What strength of Muratic Acid do you use in the 1 to 10 ratio for cleaning the cell in a core55 generator? View answer

Asked 8 ´months ago | Support

Question 39

Have Hayward Goldline GLC-Cell-5 & Aqua Logic controller for T5 & T15 cells. View answer

Asked 1 ´year ago | Replacement Cells > Aftermarket Replacement Cells <span>fitting Hayward® / Goldline®</span> > CircuPool® CIR-GEN15 Aftermarket Replacement Cell fits Hayward® AquaRite® 40,000 Gal. Models

Question 40

My RJ PLUS control module is reading 0 amps; it's not generating chlorine. Possible fix? View answer

Asked 1 ´year ago | Support

Question 41

I have the core Series 55 and it runs a few hours, then goes to System Error?? View answer

Asked 1 ´year ago | Support

Question 42

Does the flow switch measure water temp as well? View answer

Asked 8 ´months ago | Support

Question 43

Should pool water pH be adjusted for my CircuPool salt chlorine generator? View answer

Asked 9 ´months ago | Support

Question 44

My sj45 system will turn on and all lights green after 5min they turn red. Salt level is good and cell clean View answer

Asked 6 ´months ago | Support

Question 45

I have a 16,000 gallon above ground pool, will the Edge Series work? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > EDGE Series

Question 46

I have the system with 3 CO2 cylinders. Can I open all 3 cylinders at the same time or I have to open one by one? View answer

Asked 2 ´years ago | Sanitation > pH Control > CircuPool TOTALBalance pH Control System with Patented CO2 Infusion

Question 47

Hi Why my Salt System Panel says Cell Not Match, Thanks in advance View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 48

Can you calibrate salinity on an RJ60+? View answer

Asked 1 ´year ago | Support

Question 49

CircuPool SJ-20 Salt Chlorine Generator View answer

Asked 1 ´year ago | Support

Question 50

My wiring is 110. Can I use a voltage converter ? View answer

Asked 2 ´years ago | Support

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