Support Q&A

Question 1

How do I clean the CircuPool RJ45+ salt cell? View answer

Asked 3 ´years ago | Support

Question 2

What is Quick Clean? View answer

Asked 1 ´year ago | Support

Question 3

Why is salt level reading not accurate? View answer

Asked 3 ´years ago | Support

Question 4

How do you know if your flow switch is bad? View answer

Asked 1 ´year ago | Support

Question 5

At what salinity levels does the RJ-60+ stop powering the salt cell? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 6

I have an RJ30+ and my keypad seems to be bad. I'm not sure which keypad I need. View answer

Asked 1 ´year ago | Support

Question 7

Need help my Circupool SmartFlo Pump keeps Shutting off showing code E-01. Will only run for seconds before shuts Off. thanks View answer

Asked 3 ´years ago | Pumps > SmartFlo VS Pumps

Question 8

the salt cell will not come out of the housing circupool core 35 View answer

Asked 20 ´days ago | Support

Question 9

Circupool 55 cell cleaning View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE55 Salt Chlorine Generator

Question 10

Can you calibrate salinity on an RJ60+? View answer

Asked 2 ´years ago | Support

Question 11

My old Hayward Aquarite was vertical with no flow switch needed. Do I need one for the RJ45? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 12

Red light on UL40 motherboard? No warnings on the display. Is this a problem? View answer

Asked 2 ´years ago | Support

Question 13

Can an SJ-45A cell be used with an SJ-35A control module? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool® SJ-35 Salt Chlorine Generator

Question 14

the control panel has no screen numbers and not indicator lights

Asked 29 ´days ago | Support

Question 15

I have a si45 plus and my system is set up F15, my pool is 4o,ooo gal, what cell is the best and longest warranty View answer

Asked 1 ´year ago | Support

Question 16

Does the flow switch measure water temp as well? View answer

Asked 1 ´year ago | Support

Question 17

Everything is normal but my no flow led light is on , not sure what to do please help ? View answer

Asked 1 ´year ago | Support

Question 18

No power on unit View answer

Asked 1 ´year ago | Support

Question 19

How long does the RJ+ stay in reverse polarity mode? View answer

Asked 1 ´year ago | Support

Question 20

I have a Hayward Swim Pure W3T-Cell-9 salt chlorine generator. Which of your cells is compatible with my system? View answer

Asked 1 ´year ago | Support

Question 21

Is it possible to plug in the CORE to a timer which then regulates when the CORE turns on and off? View answer

Asked 2 ´years ago | Support

Question 22

Can the flow switch be installed vertically while the CORE will be horizontal? View answer

Asked 2 ´years ago | Support

Question 23

What's the ideal system setting for SJ Series Salt System? View answer

Asked 3 ´years ago | Support

Question 24

CircuPool CORE-55 Salt Chlorine Generator display reversed

Asked 2 ´months ago | Support

Question 25

I have the universal cell and I can not get my chlorine levels up View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > Universal Series

Question 26

can the cord that comes with the core control be wired directly to the circuit breaker View answer

Asked 1 ´month ago | CircuPool CORE CONTROL 35 | WiFi Automation Platform | Electronic Chlorine Generator

Question 27

My cleaning vessel cracked and it’s been less than a year. How can I get a replacement?

Asked 2 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE55 Salt Chlorine Generator

Question 28

CircuPool SJ-20 Salt Chlorine Generator View answer

Asked 2 ´years ago | Support

Question 29

Si 40 parts

Asked 2 ´months ago | Replacement Parts > Parts & Accessories > Si / Universal Models

Question 30

Do the Smartflo pumps work with third-party automation systems (Pentair/Jandy/Hayward)? View answers

Asked 2 ´years ago | Support

Question 31

My RJ PLUS control module is reading 0 amps; it's not generating chlorine. Possible fix? View answer

Asked 2 ´years ago | Support

Question 32

My edge40 has a blinking low salt light but salt level is 4000ppm

Asked 2 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE40 Salt Chlorine Generator

Question 33

I bought an Si 40 system 1 month ago. I get Slo error even tho salt ppm is 3500. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 34

Have Hayward Goldline GLC-Cell-5 & Aqua Logic controller for T5 & T15 cells. View answer

Asked 2 ´years ago | Replacement Cells > Aftermarket Replacement Cells <span>fitting Hayward® / Goldline®</span> > CircuPool® CIR-GEN15 Aftermarket Replacement Cell fits Hayward® AquaRite® 40,000 Gal. Models

Question 35

My system does not use a timer, can the RJ45 rely on the flow sensor to switch on and off? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 36

Salt low sensor lit but salinity measures 3800. Cell has been cleaned but still get error code. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 37

Pump won't prime, pump speed stuck at 0. View answer

Asked 2 ´years ago | Pumps > SmartFlo VS Pumps > CircuPool SmartFlo® Variable Speed Pool Pump - 1.7 THP

Question 38

RJ60+ reading a voltage (around 28) but zero salinity and amps View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 39

It is OK to have cell installed during opening clean, balance and shock treatment? View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE55 Salt Chlorine Generator

Question 40

Can I install the RJ30 unit inside a junction box View answer

Asked 4 ´months ago | Support

Question 41

I am looking at getting the CORE35. I have a variable speed pump, is it mandatory that I hard wire the CORE35? View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 42

My wiring is 110. Can I use a voltage converter ? View answer

Asked 2 ´years ago | Support

Question 43

Buttons not working View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 44

I installed an RJ 45 this spring. Should I cover the control module this winter? View answer

Asked 1 ´year ago | Support

Question 45

How do I order a SI+25 cell replacement? View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool® Universal25 Salt Chlorine Generator

Question 46

My RJ 60+ was installed 10 days ago, and the maintenance light came on and cell needs cleaning. Why so soon? View answer

Asked 18 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 47

RJ-45 cell being replaced by RJ-60 cell. Do I need to adjust control module to work on the RJ-60? View answer

Asked 20 ´days ago | Replacement Cells > RJ-Classic Replacement Cells

Question 48

Power level readings View answer

Asked 3 ´years ago | Support

Question 49

my generator runs for a while, then generates and error and shuts off

Asked 1 ´month ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 50

What's the ideal system setting for Universal Series Salt System? View answer

Asked 3 ´years ago | Support

Support Q&A

Activity timeframe

Browse by Topic

Tools