Support Q&A

Question 1

How do I clean the CircuPool RJ45+ salt cell? View answer

Asked 3 ´years ago | Support

Question 2

Why is salt level reading not accurate? View answer

Asked 3 ´years ago | Support

Question 3

UL40 View answer

Asked 9 ´months ago | Support

Question 4

How do you know if your flow switch is bad? View answer

Asked 10 ´months ago | Support

Question 5

RJ-60 Plus does the direction of flow through the cell matter? View answer

Asked 2 ´years ago | Support

Question 6

What is Quick Clean? View answer

Asked 11 ´months ago | Support

Question 7

How do I clean the cj-150 filter element? View answer

Asked 2 ´years ago | CircuPool® CJ-150 Cartridge Filter

Question 8

Does the Stand have installation manual and additional fittings required for installation? View answer

Asked 8 ´months ago | Filters > CircuPool® TJ-16 Typhoon Pre-Filter

Question 9

My old Hayward Aquarite was vertical with no flow switch needed. Do I need one for the RJ45? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 10

Buttons not working View answer

Asked 10 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 11

I have an RJ30+ and my keypad seems to be bad. I'm not sure which keypad I need. View answer

Asked 10 ´months ago | Support

Question 12

My pool pump runs all the time. Do I need a timer for my SJ-35A series? View answer

Asked 10 ´months ago | Support

Question 13

How do you calibrate the salt level on my customers UL25. Brand new syst.salt is at 3500 but is reading only 2800 View answer

Asked 6 ´months ago | Support

Question 14

How long does the RJ+ stay in reverse polarity mode? View answer

Asked 10 ´months ago | Support

Question 15

Edge cell flow direction View answer

Asked 9 ´months ago | Sanitation > Salt Chlorinators > EDGE Series

Question 16

No power on unit View answer

Asked 10 ´months ago | Support

Question 17

I bought an Si 40 system 1 month ago. I get Slo error even tho salt ppm is 3500. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 18

I have an issue with the RJ 45. I powers up and stops at cell connection. We haven't had any issues since July 2022 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 19

Will the RJ45 produce chlorine on low speed (1725 rpm)? View answer

Asked 1 ´month ago | Support

Question 20

Display fails. Can I replace the display board? View answer

Asked 15 ´days ago | Sanitation > Salt Chlorinators > Universal Series

Question 21

Is it possible to plug in the CORE to a timer which then regulates when the CORE turns on and off? View answer

Asked 1 ´year ago | Support

Question 22

I ordered a new touch screen for my RJ30+, but no instructions came with the part. Are the instructions on your web site? View answer

Asked 2 ´years ago | Support

Question 23

What salinity ppm (high limit) stops generating chlorine? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 24

New CORE 35 is not producing chlorine. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 25

Cell current 0 amps, generate light flashing, water temp 66.5, Salinity Now 0000PPM, Salinity Average: 3600 View answer

Asked 12 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 26

Everything is normal but my no flow led light is on , not sure what to do please help ? View answer

Asked 1 ´year ago | Support

Question 27

I have a si45 plus and my system is set up F15, my pool is 4o,ooo gal, what cell is the best and longest warranty View answer

Asked 11 ´months ago | Support

Question 28

I have a 2 speed pump. Can I run the pump on the lower speed with a UL25 model? View answer

Asked 2 ´years ago | Support

Question 29

CircuPool SmartFlo E-07. How to fix? View answer

Asked 1 ´year ago | Support

Question 30

Suction View answer

Asked 2 ´years ago | Support

Question 31

Do I need a flow switch for the Core15 salt generator? View answer

Asked 10 ´months ago | Support

Question 32

I have the universal cell and I can not get my chlorine levels up View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series

Question 33

I have the system with 3 CO2 cylinders. Can I open all 3 cylinders at the same time or I have to open one by one? View answer

Asked 2 ´years ago | Sanitation > pH Control > CircuPool TOTALBalance pH Control System with Patented CO2 Infusion

Question 34

My wiring is 110. Can I use a voltage converter ? View answer

Asked 2 ´years ago | Support

Question 35

My RJ PLUS control module is reading 0 amps; it's not generating chlorine. Possible fix? View answer

Asked 1 ´year ago | Support

Question 36

Installation guide with flex hose View answer

Asked 10 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 37

Why is the salinity average always lower than instant level? View answer

Asked 2 ´years ago | Support

Question 38

How to get LCD display replaced, not displaying correctly? View answer

Asked 5 ´days ago | Support

Question 39

Can I install the RJ30 unit inside a junction box View answer

Asked 10 ´days ago | Support

Question 40

Will this work with the Hayward low salt generator? View answer

Asked 1 ´month ago | Support

Question 41

What's the ideal system setting for CORE Series Salt System? View answer

Asked 2 ´years ago | Support

Question 42

What is a replacement for sj-30 salt cell ? View answer

Asked 8 ´months ago | Support

Question 43

My system does not use a timer, can the RJ45 rely on the flow sensor to switch on and off? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 44

Salt low sensor lit but salinity measures 3800. Cell has been cleaned but still get error code. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 45

Can the CircuPool Indigo3's ozone manifold be installed vertically? View answer

Asked 1 ´year ago | Sanitation > Ozone Generators > INDIGO3 Series > CircuPool® INDIGO3-XL Ozone Generator for Swimming Pools

Question 46

The salt level on my RJ 45+ reads correctly and 5 minutes later reads low salt. Cleaning does nothing. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 47

Have Hayward Goldline GLC-Cell-5 & Aqua Logic controller for T5 & T15 cells. View answer

Asked 1 ´year ago | Replacement Cells > Aftermarket Replacement Cells <span>fitting Hayward® / Goldline®</span> > CircuPool® CIR-GEN15 Aftermarket Replacement Cell fits Hayward® AquaRite® 40,000 Gal. Models

Question 48

Can the flow switch be installed vertically while the CORE will be horizontal? View answer

Asked 1 ´year ago | Support

Question 49

Is there a reset button on the Edge unit? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 50

I have the core Series 55 and it runs a few hours, then goes to System Error?? View answer

Asked 1 ´year ago | Support

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