Support Q&A

Question 1

All Control Panel + Reset buttons do not work at all on my CircuPool RJ View answer

Asked 15 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 2

How do I clean the CircuPool RJ45+ salt cell? View answer

Asked 3 ´years ago | Support

Question 3

Why is salt level reading not accurate? View answer

Asked 3 ´years ago | Support

Question 4

What is Quick Clean? View answer

Asked 1 ´year ago | Support

Question 5

How do you know if your flow switch is bad? View answer

Asked 1 ´year ago | Support

Question 6

My RJ 60+ was installed 10 days ago, and the maintenance light came on and cell needs cleaning. Why so soon? View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 7

the control panel has no screen numbers and not indicator lights

Asked 1 ´month ago | Support

Question 8

I have a si45 plus and my system is set up F15, my pool is 4o,ooo gal, what cell is the best and longest warranty View answer

Asked 1 ´year ago | Support

Question 9

Core 55 bought 1 year ago. Broken already

Asked 2 ´months ago | Sanitation > Salt Chlorinators > CORE Series

Question 10

Should the CirucPool Saltwater Chlorinator be installed before or after a Polaris Pool Pump? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 11

My wiring is 110. Can I use a voltage converter ? View answer

Asked 2 ´years ago | Support

Question 12

Is it possible to plug in the CORE to a timer which then regulates when the CORE turns on and off? View answer

Asked 2 ´years ago | Support

Question 13

My system runs at 100% at all times regardless of the position of the Selector Switch or the Adjustment Dial View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series

Question 14

Circupool 55 cell cleaning View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE55 Salt Chlorine Generator

Question 15

Can you calibrate salinity on an RJ60+? View answer

Asked 2 ´years ago | Support

Question 16

How long does the RJ+ stay in reverse polarity mode? View answer

Asked 1 ´year ago | Support

Question 17

Is the CORE35 rated for direct sun? I live in AZ and my system is not shaded View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 18

Low or no chloine

Asked 1 ´month ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 19

Power level readings View answer

Asked 3 ´years ago | Support

Question 20

Buttons not working View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 21

Can the control unit stay outdoors during the winter View answer

Asked 2 ´years ago | Support

Question 22

I have the universal cell and I can not get my chlorine levels up View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > Universal Series

Question 23

I have an RJ30+ and my keypad seems to be bad. I'm not sure which keypad I need. View answer

Asked 1 ´year ago | Support

Question 24

My pool pump runs all the time. Do I need a timer for my SJ-35A series? View answer

Asked 1 ´year ago | Support

Question 25

CircuPool SJ-20 Salt Chlorine Generator View answer

Asked 2 ´years ago | Support

Question 26

My cleaning vessel cracked and it’s been less than a year. How can I get a replacement?

Asked 2 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE55 Salt Chlorine Generator

Question 27

My RJ PLUS control module is reading 0 amps; it's not generating chlorine. Possible fix? View answer

Asked 2 ´years ago | Support

Question 28

I just replaced the control box on my Edge 40 system. Do I need to reprogram it? View answer

Asked 4 ´months ago | Support

Question 29

My old Hayward Aquarite was vertical with no flow switch needed. Do I need one for the RJ45? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 30

can't power up RJ30+,all fuses are ok and have a message Cell Connection, View answer

Asked 2 ´years ago | Support

Question 31

i have a core 35 i bought in 2022 it has no lights but i made sure it is getting power, is there a fuse View answer

Asked 3 ´months ago | Support

Question 32

Installation guide with flex hose View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 33

Core55 output View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 34

Cooling fan

Asked 3 ´months ago | Support

Question 35

Does Circupool recycle used salt cells? View answer

Asked 2 ´years ago | Replacement Cells > EDGE-Series Replacement Cells

Question 36

Will this work with the Hayward low salt generator? View answer

Asked 6 ´months ago | Support

Question 37

Why is the salinity average always lower than instant level? View answer

Asked 3 ´years ago | Support

Question 38

Cell current 0 amps, generate light flashing, water temp 66.5, Salinity Now 0000PPM, Salinity Average: 3600 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 39

Is there any downside to running the RJ60+ on 110v? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 40

What's the ideal system setting for SJ Series Salt System? View answer

Asked 3 ´years ago | Support

Question 41

ORP Calibration - Core Balance Control

Asked 2 ´months ago | CORE BALANCE CONTROL Chemical Automation Platform | App-Enabled | Full Package With Wi-Fi

Question 42

What's the ideal system setting for CORE Series Salt System? View answer

Asked 3 ´years ago | Support

Question 43

I have a Hayward Swim Pure W3T-Cell-9 salt chlorine generator. Which of your cells is compatible with my system? View answer

Asked 1 ´year ago | Support

Question 44

Muriatic acid concentration for cell cleaning View answer

Asked 1 ´month ago | Support

Question 45

Controller is not reading any values from cell. View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 46

RJ-45 cell being replaced by RJ-60 cell. Do I need to adjust control module to work on the RJ-60? View answer

Asked 1 ´month ago | Replacement Cells > RJ-Classic Replacement Cells

Question 47

I have purchased a Core 35 to convert my Fiberglass inground pool to salt water for 2023. View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 48

How do I open the ozonater to check the bulb? View answer

Asked 3 ´years ago | Support

Question 49

No Flow View answer

Asked 14 ´hours ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 50

Can the flow switch be installed vertically while the CORE will be horizontal? View answer

Asked 2 ´years ago | Support

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