Answer
Apr 01, 2024 - 11:37 AM
The CircuPool RJ Plus Series of Salt Chlorinators is covered by a seven-year limited warranty from the purchase date. This warranty covers parts and operates on a prorated system: Year 1 is 100%, Year 2 is 80%, Year 3 is 60%, Year 4 is 40%, and Years 5 through 7 have 20% coverage.
If you're experiencing low chlorine levels without any red warning lights, the issue likely stems from water conditions causing an increased demand for chlorine. To pinpoint the problem, please get a recent water test from a pool store and reach out to our technical support team at (866) 766-5243. Make sure the test checks for phosphates and, if possible, nitrates as well. Also, when calling, inform the technician of any algae-related issues you've encountered.
If you're experiencing low chlorine levels without any red warning lights, the issue likely stems from water conditions causing an increased demand for chlorine. To pinpoint the problem, please get a recent water test from a pool store and reach out to our technical support team at (866) 766-5243. Make sure the test checks for phosphates and, if possible, nitrates as well. Also, when calling, inform the technician of any algae-related issues you've encountered.
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