Answer
Jun 28, 2024 - 07:36 AM
We can absolutely help you check out the system’s operation and know exactly how it is working – as well as help address many common causes of chemical issues that can deplete chlorine at a faster than normal rate.
If you are not getting a warning light, it is very simple to verify whether your system is generating the full and normal amount of chlorine, please see the attached guide. It is important to understand that when you measure chlorine in the pool, you are only able to detect the leftover, unneeded amount of chlorine in the water – which is a few steps removed from the system. The system may be generating the full and normal amount of chlorine and the chlorine demand of the water is causing there to be no extra residual chlorine. In that case, it indicates that there is a water balance issue to fix, and the next two pages will give more helpful information about that (this is common, and unfortunately, many pool stores don’t fully assist with this).
If however you are getting a warning light, clean your cell today according to the instructions in the manual. Independently verify that your salt level is at 3500ppm by taking a water sample and having it tested. Then at that point, turn the system on and take a look at the Universal Series "complete troubleshooting guide" , found on this page: https://www.circupool.com/Operation-Support-Guides-Universal-Series_p_459.html.
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