Answer
Jul 17, 2024 - 01:33 PM
If you believe that your CircuPool Universal Series Salt Chlorinator needs the salinity reading recalibrated, we advise you to review the following points:
1) It is normal to have an uncertainty range around a salinity measure of several hundred ppm, so differences in readings of this magnitude should not be a concern and can be ignored.
2) With a significant disparity between the chlorinator's measure of salinity and another measure, it is important to obtain one or more additional readings from another test kit, a different handheld tester, or a different pool store. Additional test numbers will generally clarify the question of whether the chlorinator was reading salinity correctly or not.
3) Your System Status menu provides a readout of the Cell Type which should be checked and changed if it is not appropriate to your cell type. A list of types can be seen on the inside of the control module door.
If there still appears to be a need for recalibration of the salinity, we advise you to call us weekdays at (888) 206-9938 between 9-4:30 Central for further assistance.
1) It is normal to have an uncertainty range around a salinity measure of several hundred ppm, so differences in readings of this magnitude should not be a concern and can be ignored.
2) With a significant disparity between the chlorinator's measure of salinity and another measure, it is important to obtain one or more additional readings from another test kit, a different handheld tester, or a different pool store. Additional test numbers will generally clarify the question of whether the chlorinator was reading salinity correctly or not.
3) Your System Status menu provides a readout of the Cell Type which should be checked and changed if it is not appropriate to your cell type. A list of types can be seen on the inside of the control module door.
If there still appears to be a need for recalibration of the salinity, we advise you to call us weekdays at (888) 206-9938 between 9-4:30 Central for further assistance.
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