Answer
Mar 25, 2026 - 09:38 AM
Your output setting will have nothing to do with this. The two obvious
It is common for pool owners to have raised salinity as their salt cell failed based on readings from the old cell. Confirm the actual salinity level via other tests than the readout from your new cell.
At the same time, it is important to check and see what "Cell Type" (eg. T-9, T-15, or ??) your control module is set to. Press the Diagnostics button repeatedly until it displays the Cell Type. An incorrect Cell Type will cause the system to read the salinity incorrectly.
If the salinity is correct and the appropriate Cell Type setting is in use, but the salinity displays more than several hundred ppm off the test figures, then call us at (888) 206-9938 Mon-Thu: 9-4:30 or Fri: 9-3PM Central and a member of our support team will assist you.
It is common for pool owners to have raised salinity as their salt cell failed based on readings from the old cell. Confirm the actual salinity level via other tests than the readout from your new cell.
At the same time, it is important to check and see what "Cell Type" (eg. T-9, T-15, or ??) your control module is set to. Press the Diagnostics button repeatedly until it displays the Cell Type. An incorrect Cell Type will cause the system to read the salinity incorrectly.
If the salinity is correct and the appropriate Cell Type setting is in use, but the salinity displays more than several hundred ppm off the test figures, then call us at (888) 206-9938 Mon-Thu: 9-4:30 or Fri: 9-3PM Central and a member of our support team will assist you.
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