Not generating salt, only power light CircuPool Universal Series Salt Chlorine Generators - Owner Resources Universal Series

Question

Not generating salt, only power light CircuPool Universal Series Salt Chlorine Generators - Owner Resources Universal Series

Unit UL55 brand new and installed. Pool chemistry was balanced, and currently shows 3600 on the display. The power is on. Plugged in to 110v, and unit switched accordingly.
Power light is on, but no other lights come on, except for the salt producing light, which only comes on for a few minutes when powered on, and then never comes on again until the next power cycle If I switch to super chlorine from auto, that light never comes on. The pool is not getting any chlorine and starting to turn green.

Status: Open Apr 06, 2026 - 02:55 PM

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Answer

Apr 08, 2026 - 01:31 PM

Thank you for the detailed information.

Based on what you’re describing, the unit will need to be properly troubleshot to determine why it is not continuing chlorine production. This isn’t something we can accurately diagnose over messaging.

Please give our support team a call so we can walk through live troubleshooting with you and identify the issue.

We’ll also review your warranty at that time to determine if any components need to be replaced and are covered. Please have your model and serial number available when you call so we can assist you as quickly as possible.

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