Answer
Apr 20, 2026 - 02:11 PM
When a salt system reads lower salt levels, it may be on the wrong cell setting or you're near or at the point where there is enough mineral scaling inside the cell that it is inhibiting the flow of power through the cell - that makes it look just like a low salt level to the system. Simply clean it with the acid solution as described in the manual. If you cleaned it recently, there may still be excess scale or debris that requires further cleaning - a cell may need to be cleaned up to 3-4 times in a row with heavy build up. Once all scale and debris is removed, a salt system will be able to measure the salinity more accurately.
If you still have issues, please call us at (888) 206-9938 Mon-Thu: 9-4:30 or Fri: 9-3PM Central and a member of our support team will assist you.
If you still have issues, please call us at (888) 206-9938 Mon-Thu: 9-4:30 or Fri: 9-3PM Central and a member of our support team will assist you.
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