Answer
Nov 23, 2022 - 08:40 AM
Sorry to hear if you've run into an issue, we can definitely help get things fixed up. Just give us a call at (888) 206-9938 ext:2 the next time you have a minute, and we'll get some information from you to get the process started. The techs may ask you a couple questions about what you see on your unit, so if possible it would be good if you can be nearby it; if not you can just check what they are asking after the call.
In the meantime, if needed you can also find your model's troubleshooting guide as well as its user guide with more warranty info at www.circupool.com/Help-Guides-User-Guides_ep_41.html
We're very glad to help make sure everything gets back up and running. You'll get further instructions once you call for what will be the next steps to help you best move forward.
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