Answer
Mar 25, 2024 - 09:42 AM
The issues you're experiencing with your CircuPool RJ-PLUS Series Salt Chlorine Generator require attention. If you're unable to increase output over 50%, it may indicate that the "snowflake" button has been engaged. Even if you don't notice any light, press this button and attempt to elevate the output.
The lower chlorine levels could be due to the inability to increase the output, or there could be a problem with the water chemistry that requires a higher output to maintain a target FC level.
Regarding the issue of the unit operating for an hour and then stopping, it could be in a rest cycle. Are there any red lights visible? Remember, 50% output on an RJ30+ is achieved by alternating between periods of generation and rest. If you're still unable to increase the output after checking the snowflake button, please get in touch with us.
If you can, set it to "Power Max" - 100% output - and let the chlorine level build. You can also check if the generator is working by ensuring that, in addition to 20 volts, the cell is receiving around 2-9 amps. If you notice production outages at Power Max, where the amps equal zero, you will need to call us.
Moreover, if both of these checks are successful, we recommend getting a pool store test, including phosphates, and consult with us to understand why you have an excess demand for chlorine.
The lower chlorine levels could be due to the inability to increase the output, or there could be a problem with the water chemistry that requires a higher output to maintain a target FC level.
Regarding the issue of the unit operating for an hour and then stopping, it could be in a rest cycle. Are there any red lights visible? Remember, 50% output on an RJ30+ is achieved by alternating between periods of generation and rest. If you're still unable to increase the output after checking the snowflake button, please get in touch with us.
If you can, set it to "Power Max" - 100% output - and let the chlorine level build. You can also check if the generator is working by ensuring that, in addition to 20 volts, the cell is receiving around 2-9 amps. If you notice production outages at Power Max, where the amps equal zero, you will need to call us.
Moreover, if both of these checks are successful, we recommend getting a pool store test, including phosphates, and consult with us to understand why you have an excess demand for chlorine.
Add New Comment