Answer
May 24, 2024 - 02:29 PM
Yes, the warranty covers the flow switch, but first let's troubleshoot it.
I would check the little cable (looks like an old phone wire) that goes to the flow switch and make sure there are no kinks or breaks in the line. If that all looks good, you will need to test the flow switch. If you have the ability to turn off your pump and leave the chlorine generator on, then turn off the pump, remove the flow switch from the line and hold the toggle closed with your fingers.
If your equipment comes on and off together, you will need to remove the flow switch from the line and tie it closed with a string or rubber band and then re-install it in order to test it.
If the flow switch is working, the no flow light should blink for around 60 seconds and then go out. If it does not, you will need a new flow switch.
Remember that the flow switch has to be installed so that the water will push that toggle closed.
If the flow switch tests bad, call us to replace it under warranty.
If the light stays off when testing the switch, check you filter pressure to see if it is higher than normal and check for anything else that may be constricting flow. Absent an obvious problem that can be remedied, call technical support and they can assist from there.
I would check the little cable (looks like an old phone wire) that goes to the flow switch and make sure there are no kinks or breaks in the line. If that all looks good, you will need to test the flow switch. If you have the ability to turn off your pump and leave the chlorine generator on, then turn off the pump, remove the flow switch from the line and hold the toggle closed with your fingers.
If your equipment comes on and off together, you will need to remove the flow switch from the line and tie it closed with a string or rubber band and then re-install it in order to test it.
If the flow switch is working, the no flow light should blink for around 60 seconds and then go out. If it does not, you will need a new flow switch.
Remember that the flow switch has to be installed so that the water will push that toggle closed.
If the flow switch tests bad, call us to replace it under warranty.
If the light stays off when testing the switch, check you filter pressure to see if it is higher than normal and check for anything else that may be constricting flow. Absent an obvious problem that can be remedied, call technical support and they can assist from there.
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