Answer
Jul 30, 2024 - 11:59 AM
A System Error occurs when Control Module detects connection to Cell, but is unable to pass electrical power the Cell circuit.
* Double-check for debris or damage within the Cell plug and Control Module port
* Disconnect the control box from cartridge and visually inspect the electrical connector. In case debris has settled there, gently remove it and re attach. If damaged, replace.
* Double-check for very high salinity or low salinity. Independently test salinity, ensure between 3000-4500ppm.
* Double check for physically damaged or worn (eroded) Cell plates.
If the problem has not resolved, then simply call us weekdays at (888) 206-9938 between 9-4:30 Central and a member of our technical support team will assist you.
* Double-check for debris or damage within the Cell plug and Control Module port
* Disconnect the control box from cartridge and visually inspect the electrical connector. In case debris has settled there, gently remove it and re attach. If damaged, replace.
* Double-check for very high salinity or low salinity. Independently test salinity, ensure between 3000-4500ppm.
* Double check for physically damaged or worn (eroded) Cell plates.
If the problem has not resolved, then simply call us weekdays at (888) 206-9938 between 9-4:30 Central and a member of our technical support team will assist you.
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