My SJ20 is turning itself off and both the cell light and the sale light are showing red. The salt level is good. CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources SJ Series

I have a CircuPool SJ 20. The generator turns off after a few minutes running and both the cell light and the salt light are red. I took a water sample to the pool store and the salt level in the water is at the correct level. What can cause this. I purchased this in 2021.

Status: Open Jul 29, 2025 - 12:53 PM

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Jul 29, 2025 - 12:53 PM

You made no mention of whether you cleaned the cell or not. Perform an acid wash on the cell and even be prepared to repeat the washing as long as the cell blade "react" to the acid solution. If this isn't bringing down the reported salinity and eliminating the check cell light, then please call us at (888) 206-9938 Mon-Thu: 9-4:30 or Fri: 9-3PM Central and a member of our support team will assist you from there.

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