SJ Series Q&A

Question 1

Is the flow switch required on a salt chlorinator system? View answer

Asked 2 ´years ago

Question 2

Just started recently, when the unit first turns on, it hums and vibrates. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 3

Are you sure I can't put my swcg before the heater? View answer

Asked 2 ´years ago | Support

Question 4

sacrificial anode / cyanuric acid stabilizer level in pool? View answer

Asked 1 ´year ago

Question 5

Why is polarity 2 yellow and no output and polarity 1 green and working great. Replaced cell and same issue View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-Classic Series Salt Chlorine Generators - Owner Resources

Question 6

The Flow LED on the panel will turn green for aprox. 10 seconds and then go red for aprox. 2 min. When it will go green again for 10 seconds repeating. Could this be a faulty flow switch or something else? View answer

Asked 2 ´years ago

Question 7

How do you claim a warranty on my CircuPool equipment? View answer

Asked 2 ´years ago

Question 8

Do I need to register my new system and if so, where do I register it at? View answer

Asked 1 ´year ago

Question 9

I bought Sj20a because it said it was for 20,000 gallon. Mine is 17,000 and it doesn’t keep my pool clean. View answer

Asked 1 ´month ago

Question 10

Setting timer View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 11

What else can I use to clean the salt cell? View answer

Asked 4 ´months ago

Question 12

Why won't my SJ20 cycle the reverse polarity. It's causing the plates to get covered very quickly. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 13

Where can I find the CircuPool serial number on my equipment?? View answer

Asked 1 ´year ago

Question 14

Will the CircuPool SJ-20 Salt Chlorine Generator replace systems without cutting or re-plumbing? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool® SJ-20 Salt Chlorine Generator

Question 15

What is the role of the CircuPool SJ-20 Salt Chlorine Generator's CircuPool SJ-Series Electrolytic Cell? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool® SJ-20 Salt Chlorine Generator

Question 16

No lights on the panel View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 17

Flow switch led red when water is flowing? View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 18

What is the return policy if the cell is not the fix and I need to buy another complete system? View answer

Asked 8 ´months ago

Question 19

Is there a winter mode in the CircuPool® SJ-20 salt chlorine generator? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool® SJ-20 Salt Chlorine Generator

Question 20

Where can I get a replacement LCD display board for my SJ-20 Circupool Chlorine generator system? View answer

Asked 8 ´months ago

Question 21

What is the duration of the manufacturer warranty for the CircuPool SJ-20 salt chlorine generator? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool® SJ-20 Salt Chlorine Generator

Question 22

I have an inground pool 13,500 gallon in southwest Florida what size SJ unit will i need ? View answer

Asked 4 ´years ago

Question 23

Is there an adapter kit for a Compupool CPSC36 system? View answer

Asked 3 ´years ago

Question 24

I need to purchase a new system, is there anywhere I can look at how this is installed to see what I need to do if I replace by Frog system with this one. View answer

Asked 3 ´years ago

Question 25

I have an older RJ 45 model, S/N 30477. Will the SJ 45 fit on my existing plumbing? IE, are the inlet and outlet openings the same distance apart as the RJ? Can you send dimensional specs to me? View answer

Asked 3 ´years ago

Question 26

On our second SJ40 and have never used Super CL Mode and would like to know should the light be red.?? We just had the pool redone and need to get the chlorine and salinity back up to where they need to be.......... View answer

Asked 5 ´years ago

Question 27

The Digital Control Panel of the SJ-40 has stopped working how can I fix it? View answer

Asked 4 ´years ago

Question 28

Can the unit be mounted on its side rather than upright (the intake and output openings upward)? View answer

Asked 3 ´years ago

Question 29

How many amps does my CircuPool SJ pull? View answer

Asked 3 ´years ago

Question 30

I bought a house with a 26qft pool. I'm trying to learn to control the salt chlorinator (SJ series) for my pool. The water is murky now, with algae. All parameters are ok (I check regularly), except chlorine and free chlorine levels, which are at 0. How do I know that the cell actually works? Is there a documentation regarding the controller? the left bottom green light has been blinking. Also, how is this controller related to the pump? I have Hayward controller for the pump, and I'm clueless here too. Please help. View answer

Asked 2 ´years ago

Question 31

why does the housing leak? I replaced gasket and it leaks around the threads View answer

Asked 2 ´years ago

Question 32

I have a below grade equipment room. I was going to install 2- SJ55 on a 50,000 gallon pool. I want the system to coast for longer cell life. What do I need to install the two units below ground? Would it be possible to get a drawing of what you would recommend? View answer

Asked 6 ´years ago

Question 33

1.Is there a video showing how to install? 2.Also, I have a 30,000 gallon pool, is it better to oversized the salt chlorinate? 3. I am replacing an existing chlorinator, I am very familiar with working with PVC pipe, is this a DIY project? 4. If I install myself are all warranties still in effect. Thank you View answer

Asked 4 ´years ago

Question 34

What would you recomand using your products in place of a Pentair #520555 IntelliChlor IC40 Salt Chlorine Generator Cell. View answer

Asked 2 ´years ago

Question 35

How can I tell if my cell is not working? Normally it bubbles when in use. View answer

Asked 3 ´years ago

Question 36

How can you check if the cell is working. Thanks View answer

Asked 3 ´years ago

Question 37

What does it indicate on a Circupool SJ40, If the cell seems to turn things in the housing an orange color? Is it a cell problem or a chemical problem? View answer

Asked 2 ´years ago

Question 38

I need the replacement electrodes for the sj40. Do you have an eta on the availability View answer

Asked 2 ´years ago

Question 39

Cutting the cord is okay when replacing the collar cap. Or is there a way to disassemble the plug? View answer

Asked 4 ´years ago

Question 40

My cap is cracked at the area that appears to be "fused" together...I purchased my SJ-30 in May of 2019. How can I get this part? I have looked all over the internet. View answer

Asked 2 ´years ago

Question 41

How do you get the wire through the hole View answer

Asked 2 ´years ago

Question 42

I just bought one of these to replace my origional SJ-55 Housing that does not have the xxxx on adapters to connect to the return line. Is there an O-Ring that goes between the adapter and the Clear Housing to insure a complete seal? View answer

Asked 3 ´years ago

Question 43

my old cell housing is leaking so i need to replace it. i ordered a new one which has treaded connectors but the existing housing was glued to the PVC . What parts do I need to connect the new housing unit? I have a SJ View answer

Asked 3 ´years ago

Question 44

I have a RJ45 system . Do i have to completely re-plumb for the SJ cell? View answer

Asked 2 ´years ago

Question 45

Does the SJ series salt chlorinator fit rj-classic plumbing? View answer

Asked 1 ´year ago

Question 46

What's the ideal system setting for SJ Series Salt System? View answer

Asked 1 ´year ago | Support

Question 47

Why is polarity 2 yellow and no output and polarity 1 green and working great. Replaced cell and same issue View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-Classic Series Salt Chlorine Generators - Owner Resources

Question 48

HI..MY SALT LEVEL PPM IS 5000. WILL YUR SYTEM STILL GENERATE CLHORILE AT THIS LEVEL? View answer

Asked 4 ´years ago

Question 49

I currently have a zodiac lm2-24 salt chlorinator. Does the Circupool sj-40 mount on the same plumbing? (i.e., have the same dimensions for its fittings? )or will I have to re-engineer the existing pvc? View answer

Asked 4 ´years ago

Question 50

How do I buy a replacement for the SJ 3500 Generator buy it's self?? View answer

Asked 2 ´years ago

SJ Series Q&A

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