Packages Q&A

Question 1

The Core-55 capacity is listed at 2.3 lbs/day. Is the "day" in this calculation 24 hours of runtime will produce 2.3 lbs or is the number of hours smaller? I realize the 2.3 lbs is an approximation...just curious about the required runtime to get the output. View answer

Answer posted 3 years ago

Question 2

Can this be installed at a diagonally? View answer

Answer posted 3 years ago

Question 3

whats the difference between the core 35 and rj series? View answer

Answer posted 3 years ago

Question 4

What is the warranty? I don’t see any info here. View answer

Answer posted 3 years ago

Question 5

Can this be used as an initial conversion kit? Meaning I don't have a salt system can I install this product? Thanks View answer

Answer posted 3 years ago

Question 6

CircuPool product under serious consideration. Long time pool owner. 16x34 with diving end rectangular pool so I est. about 25,000 gals. DIY installation and controller can be in or out (exposed to all sun & elements). Can you suggest a good model for me? Thanks View answer

Answer posted 3 years ago

Question 7

What is the optimum Salt content for this unit. I think its referred to as Parts per million (PPM) Thank You View answer

Answer posted 3 years ago

Question 8

When will SJ-20 system be available? View answer

Answer posted 3 years ago

Question 9

The description says this can be installed horizontally or vertically but then the website shows a ventricle installation kit. Does this mean the unit as purchased cannot be installed vertically out of the box? View answer

Answer posted 3 years ago

Question 10

Are these in stock? My pool is only 8800 gallons. I don’t need the next size up. View answer

Answer posted 3 years ago

Question 11

Hi, Can I use this with my existing pool pump? Do you have it in stock? View answer

Answer posted 3 years ago

Question 12

What's the minimum flow required for the Core55? I'm currently at 1700rpm and seeing the no flow light? Any ideas? View answer

Answer posted 3 years ago

Question 13

what are the connection measurements, ie., length, dia. Where does the salt supply go and how long does it last. View answer

Answer posted 3 years ago

Question 14

When its generating how do you know its producing View answer

Answer posted 3 years ago

Question 15

What is the minimum GPM flow rate required for the Core series? View answer

Answer posted 3 years ago

Question 16

Does the control module have to be covered or is it waterproof? View answer

Answer posted 3 years ago

Question 17

I purchased a SJ-20 (from Amazon, hasn't arrived yet) it was a panic buy, only nine left yada yada, no chlorine available locally. but I realize now that the unit will likely be undersized as my pool is 30000 gallons. they didn't indicate volume or capacity and I did not find you website until after i made the purchase. So am i wasting my time with this unit or do I have any recourse ( upgrade path? bigger cell etc.) any input would be appreciated. View answer

Answer posted 3 years ago

Question 18

Is this system compatible to replace a compuclor? View answer

Answer posted 3 years ago

Question 19

I'm installing a 16x32 inground pool, approx 30,000 gallons. Instead of a chlorine pool, I'd like to make it salt water and looking at this unit. Will this suffice my pool size. No pump, filter are installed yet so now is the time for me to make this decision. View answer

Answer posted 3 years ago

Question 20

How often do you have to replace the salt cells? I see no mention of longevity View answer

Answer posted 3 years ago

Question 21

I am looking at ordering an Rj-30 plus does this run on 110 or 220 voltage or both? View answer

Answer posted 3 years ago

Question 22

How long is the power cord? View answer

Answer posted 3 years ago

Question 23

How can I tell what my salinity level is on the Core35 unit? View answer

Answer posted 3 years ago

Question 24

Is this a complete system? How easy is this to install? View answer

Answer posted 3 years ago

Question 25

My pool is 40,000 gallons. Will this work properly? How much salt will need to be added? View answers

Answer posted 3 years ago

Question 26

Will I have to add salt to the pool at installation? If so how much salt do I add to a 20,000 gal pool at the beginning View answer

Answer posted 3 years ago

Question 27

if buying in bulk what kind of deal will i get View answer

Answer posted 3 years ago

Question 28

I have a limited length of 2" pipe to install the generator. What is the length of pipe needed to be cut out for install? Does the unit come with a cut template? View answer

Answer posted 3 years ago

Question 29

I meant to click the box for 1 1/2 in reducers when I purchased the Core 55 last week. I've looked on the site, but I don't see them separately. Is there a way I can get these now? thanks, Patrick Smith View answer

Answer posted 3 years ago

Question 30

Can the unit be mounted on its side rather than upright (the intake and output openings upward)? View answer

Answer posted 3 years ago

Question 31

Panel is blank View answer

Answer posted 3 years ago

Question 32

Do you offer extensions/adapters for the rj cell to connect to the power supply box? My power wall is about 6 feet farther than the provided cables length. Can I use a standard adapter to extend this? View answer

Answer posted 3 years ago

Question 33

Does this system have a remote start View answer

Answer posted 3 years ago

Question 34

I see it is drop-in replacement for IntelliFlo and WhisperFlo, what about SuperFlo? I have a single-speed SuperFlo 340038. View answer

Answer posted 3 years ago

Question 35

Is there an adapter kit for a Compupool CPSC36 system? View answer

Answer posted 3 years ago

Question 36

I have a 11-12k gallon pool in DFW TX. Would the core 15 work for me? I only run my pump about 5 hours a day. Would this be long enough to create enough chlorine? What settings would I use? How often would I need to add salt to the pool? View answer

Answer posted 3 years ago

Question 37

My pool is about 27,000 gallons which falls in between the recommended sizing for the CORE35 and CORE55 but closer to CORE35. Which do you recommend in this case? View answer

Answer posted 3 years ago

Question 38

need more infro on the system View answer

Answer posted 3 years ago

Question 39

I have a new variable speed pump. the new SJ-35 Gen 2 has a flow switch. what is the minimum or recommended flow rate and what RPM speed with that be on a 1.5hp pump View answer

Answer posted 3 years ago

Question 40

I have a 13,000 gallon fiberglass pool. I was looking at your Core35, is this overkill? I would rather have it and not need it, than need it and not have it. View answer

Answer posted 3 years ago

Question 41

We just cleaned our cell and now we are having issues with it communicating to the system. There is a code saying Cell Connection. We have inspected the all of the cables and everything look to be in good shape. We have powered it down several times and disconnected it several times as well yet we can not get the cell to communicate with the system, W”hat could be the cause of this code? View answer

Answer posted 3 years ago

Question 42

I have above ground pool 33 foot by 54 inch deep is this the best unit View answer

Answer posted 3 years ago

Question 43

Does it only work when pump running and does it have a chlorine level reading View answer

Answer posted 3 years ago

Question 44

Does rj20 plus have a timer? View answer

Answer posted 3 years ago

Question 45

Just bought the sj35 and don’t see anywhere in the instructions how long the two risers have to be. How long should they be? View answer

Answer posted 3 years ago

Question 46

Does the CORE55 control need to be protected from sunlight? View answer

Answer posted 3 years ago

Question 47

Do the CORE series of salt chlorinators have a max flow rate? My current Chlorinator requires a bypass loop if the flow rate exceeds 80 gpm. View answer

Answer posted 3 years ago

Question 48

How effective is this systm View answer

Answer posted 3 years ago

Question 49

I have the Circupool RJ 16. It says salt level is 2800 and really is 3600, How do you calibrate the unit? View answer

Answer posted 3 years ago

Question 50

Looking for a system to replace my old system all my ports are 1.5” also looking to run a 48sq ft filter was looking at running DE again what’s the difference between cartrdige filter and DE? Customer of mine bought all new stuff from you guys so wanted to see what you had available thank you. View answer

Answer posted 3 years ago

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