Packages Q&A

Question 1

Is this a complete system? How easy is this to install? View answer

Asked 6 ´years ago

Question 2

what is the difference compared to the old RJ30 View answer

Asked 4 ´years ago

Question 3

What length of horizontal pipe is needed to install SWG unit? View answer

Asked 5 ´months ago

Question 4

What are the overall dimensions of the unit? View answer

Asked 6 ´years ago

Question 5

What are the dimensions of the Core55 unit? I need to make sure I have enough room to install with existing setup. View answer

Asked 5 ´years ago

Question 6

We're thinking of replacing out Hayward with this system. Can we reply on the flow switch to turn the chlorinator on and off? The pump is always powered, but has an internal controller as well as variable speed. We can have reduced flow as well as no flow during parts of the day. Will this hurt your system? Thank you in advance. View answer

Asked 4 ´years ago

Question 7

How many pounds it has? View answer

Asked 4 ´years ago

Question 8

Will I have to add salt to the pool at installation? If so how much salt do I add to a 20,000 gal pool at the beginning View answer

Asked 5 ´years ago

Question 9

I am going to be installing an 18,000 gallon above ground pool. Is the Circupool Universal40 the correct size for me and will it come with everything I need for a new install? View answer

Asked 4 ´years ago

Question 10

we just recently bought this product and have questions. Is there a customer service department we can speak to? View answer

Asked 6 ´years ago

Question 11

How long is the cord that connects the cell housing to the control module? View answer

Asked 5 ´years ago

Question 12

The pump has written on it : This pump must be installed with a two, multi, or variable speed pump motor controller. The manual says nothing about this. Do I need something else to install this or is it already on the pump? Thanks View answer

Asked 4 ´years ago

Question 13

Does the CORE55 control need to be protected from sunlight? View answer

Asked 5 ´years ago

Question 14

I am considering the purchase on your model RJ30. I am looking at the spects on Amazon, on the page for ordering it states 1.5 lb of salt made per day. but down on the compareable chart it states 3.1 lbs for the RJ30. which is it? View answer

Asked 4 ´years ago

Question 15

Do you offer extensions/adapters for the rj cell to connect to the power supply box? My power wall is about 6 feet farther than the provided cables length. Can I use a standard adapter to extend this? View answer

Asked 5 ´years ago

Question 16

Can the RJ series be run on a above ground pool? If so can it be run vertically similar to the same way the Hayward Aqutrol RJ model which ties connected directly to the return jet? Thanks for any info View answer

Asked 7 ´years ago

Question 17

What is the wording for the limited warranty * ? View answer

Asked 4 ´years ago

Question 18

What size PVC pipe does this fit? My plumbing is 1.5" View answer

Asked 4 ´years ago

Question 19

is it plug and play 120 volt input hook-up. is it all in one inside program box is there a transformer inside the panel? or do I need extural View answer

Asked 4 ´years ago

Question 20

Are these in stock? My pool is only 8800 gallons. I don’t need the next size up. View answer

Asked 5 ´years ago

Question 21

I see the electronics are different, but is the cell physically the same length at the Hayward, making the plumbing upgrade a piece of cake? View answer

Asked 5 ´years ago

Question 22

can I install just the pre-filter and keep my existing Jacuzzi JCF425 filter? View answer

Asked 2 ´years ago

Question 23

I am trying to decide between this rj30 and your core 35 could you give me some help I have 15000gl pool changing from tables to salt View answer

Asked 4 ´years ago

Question 24

what type chlorinator with good warranty do you recommend for a freeform 10,000 gallon pool? You offer so many series. Thank you. View answer

Asked 4 ´years ago

Question 25

Hi, I'm a return customer. Well, I think it's time to replace the old system with a new one. My question is... I see a round "white" fitting with wires attached in your photos. What is that? I don't have anything like that on my current system (RJ20 serial # 030282). Also, will the chlorinator fit the same fittings as my old system? Thank You! View answer

Asked 4 ´years ago

Question 26

How important to place Core35 after the heater? The heater is about 8 feet from the filter but all the plumbing is underground and the wiring will be a longer distance than desired. This will cause me lots of work on new plumbing. I can easily place it between the filter (pool return) and the heater (which we rarely use in Florida). It this acceptable? View answer

Asked 5 ´years ago

Question 27

I have a variable speed pump. The question is, when I am at the low speed I suspect the flow will not be enough for the flow switch to read so it will not produce salt. Is this correct? Will this harm the system?If I purchase this my plan is to set the pump speeds to get the chlorine level I need. Pool is 15000 gallons View answer

Asked 4 ´years ago

Question 28

Do you need to connect to a timer or will it turn on automatically when the pool pump is running while connected to the 110v outlet? View answer

Asked 6 ´years ago

Question 29

What are the dimensions of the RJ-45 cell and flow switch? I need to confirm if I have enough piping. Thank you View answer

Asked 4 ´years ago

Question 30

My chlorinator is saying there is no water flow, but the water is flowing just fine with no obstructions. The flow indicator switch moves freely. What can I do?? View answer

Asked 4 ´years ago

Question 31

1)Hi, are your generators universal voltage? Are there for 220 Volts? 2) How many years can work for a pool of 80,000 liters(21,000 gallons), Thanks View answer

Asked 4 ´years ago

Question 32

Hello, What is the minimum flow rate (GPM) for operation for the CircuPool Core series? I currently have a Jandy VSP pump that I run at 1200 rpms that generates 22 gpm. Would the Chlorinator work at this low flow rate? Thanks in advance for your assistance. Have a GREAT Day. Regards, Eric Brown View answer

Asked 4 ´years ago

Question 33

What is the length of the EDG40 chlorine generator cell, please? Just end-of-threads-to-end-of-threads... View answer

Asked 5 ´years ago

Question 34

Will this be a direct replacement for the Si45? View answer

Asked 5 ´years ago

Question 35

Can this chlorinator be added before the filter after the pump ?The existing pool system is very constrained where the water returns to the pool after the filter View answer

Asked 4 ´years ago

Question 36

I have a 21600 gallons inground pool , What would be the best suitable model salt chlorine generator? View answer

Asked 4 ´years ago

Question 37

How soon can we get this product? View answer

Asked 4 ´years ago

Question 38

Is this system Hayward compatible? View answer

Asked 4 ´years ago

Question 39

Can this be used on an above ground pool? View answer

Asked 6 ´years ago

Question 40

I have a RJ-45 Plus Salt Generator. I don't know what the winter mode button actually does and what it's usefulness is. The owners manual really doesn't describe it's function or why it should or should not be used. View answer

Asked 5 ´years ago

Question 41

Hi, I have a pool of 22.000 gallons with a pump pentair of 2 HP SF-N1-2A (85 GPM Aprox). If I Installed a Universal 40 how many hours a day I must turn on the system ?. I live in Colombia and the temperature of the water is about 84 F. When you talk about 2.0 lb, how many working hours it means ? Regards, Diego. View answer

Asked 5 ´years ago

Question 42

Is there a specific flow direction for the RJ-45 plus electric cell? View answer

Asked 5 ´years ago

Question 43

Where is CircuPool equipment made? View answer

Asked 6 ´years ago

Question 44

need more infro on the system View answer

Asked 5 ´years ago

Question 45

water pump qualifies for energy star tax credit View answer

Asked 4 ´years ago

Question 46

Can I use this filter system on a fresh water pool? View answer

Asked 7 ´years ago

Question 47

Would this pump be a swap out for a Pentair 1.5 or would pipe modifications be needed? And can it be used with fresh water chlorine pools? View answer

Asked 4 ´years ago

Question 48

How easy are is the SJ 35 to clean and how often does it need clening. View answer

Asked 5 ´years ago

Question 49

I have a new variable speed pump. the new SJ-35 Gen 2 has a flow switch. what is the minimum or recommended flow rate and what RPM speed with that be on a 1.5hp pump View answer

Asked 5 ´years ago

Question 50

Does it only work when pump running and does it have a chlorine level reading View answer

Asked 5 ´years ago

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