Packages Q&A

Question 1

what is the length of it? How long of a span of tubing is needed to be cut out for install? View answer

Asked 6 ´years ago

Question 2

is there a verical hook-up kit available? View answer

Asked 7 ´years ago

Question 3

I have the Edge40. After a big rainstorm, the system told me that salt level was low. I added a few bags, and got it tested. Showings 4500 level. I had it running on high and boost for about 6 hours, yet my chlorine levels were still extremely low. I then cleaned the cell by the book and ran it again for a few hours with no change to chlorine levels. Still shows no chlorine when tested. I looked at the cell with a flashlight while it was running. I did see the electrolysis bubbles being formed. Yet after a few hours the chlorine levels did not rise. Please advise. View answer

Asked 5 ´years ago

Question 4

Is this compatible for a compupool inlet and outlet hook ups? View answer

Asked 7 ´years ago

Question 5

I have a below grade equipment room. I was going to install 2- SJ55 on a 50,000 gallon pool. I want the system to coast for longer cell life. What do I need to install the two units below ground? Would it be possible to get a drawing of what you would recommend? View answer

Asked 7 ´years ago

Question 6

are the input and output connections 1 1/2 or 2'' View answer

Asked 5 ´years ago

Question 7

Can you mount this vertical? View answer

Asked 4 ´years ago

Question 8

What is the power draw on the Edge system? View answer

Asked 4 ´years ago

Question 9

I meant to click the box for 1 1/2 in reducers when I purchased the Core 55 last week. I've looked on the site, but I don't see them separately. Is there a way I can get these now? thanks, Patrick Smith View answer

Asked 5 ´years ago

Question 10

Can the unit be mounted on its side rather than upright (the intake and output openings upward)? View answer

Asked 5 ´years ago

Question 11

I would like to confirm that the Core55 can be connected to an Pentair EasyTouch and IntelliTouch Pool and Spa System as I believe it can. Will the unit work? View answer

Asked 4 ´years ago

Question 12

How long will the cell last before it needs to be replaced? View answer

Asked 4 ´years ago

Question 13

On our second SJ40 and have never used Super CL Mode and would like to know should the light be red.?? We just had the pool redone and need to get the chlorine and salinity back up to where they need to be.......... View answer

Asked 7 ´years ago

Question 14

I need to purchase a new system, is there anywhere I can look at how this is installed to see what I need to do if I replace by Frog system with this one. View answer

Asked 5 ´years ago

Question 15

Any estimate on when the SJ-35 will be back in stock? View answer

Asked 5 ´years ago

Question 16

Will the plumbing for the SJ20 classic fit with the new SJ series? View answer

Asked 4 ´years ago

Question 17

I am replacing a Hayward system. I will eventually replace the control panel also but for now need ot know if I need to purchase anything else to connect to the existing control panel. it has a plug that connects to it now. Do I need to purchase a separate plug to connect to the control panel? View answer

Asked 6 ´years ago

Question 18

I have an inground pool 13,500 gallon in southwest Florida what size SJ unit will i need ? View answer

Asked 5 ´years ago

Question 19

Panel is blank View answer

Asked 5 ´years ago

Question 20

Is the 10,000 hour life just for the cell? Is that the recommended replacement? View answer

Asked 5 ´years ago

Question 21

I have a 5 plus year old SI45 now. I have replaced the cell and now it is blowing the fuse on the main panel. I’m not sure what the cost is to replace the main board or if I should purchase this new unit. Thoughts? View answer

Asked 4 ´years ago

Question 22

Where do you install the cartridge-looking device... On the intake line or the outflow (back to the pool) line? View answer

Asked 4 ´years ago

Question 23

Looking for a system to replace my old system all my ports are 1.5” also looking to run a 48sq ft filter was looking at running DE again what’s the difference between cartrdige filter and DE? Customer of mine bought all new stuff from you guys so wanted to see what you had available thank you. View answer

Asked 5 ´years ago

Question 24

can the control panel be mounted remotely? where my pump currently sits, the top of the motor would not be very accessible to be able to program the pump View answer

Asked 4 ´years ago

Question 25

When would this ship? Thank you View answer

Asked 4 ´years ago

Question 26

Will the universal 40 cell fit the t-15 directly. View answer

Asked 4 ´years ago

Question 27

Overall length of salt cell. Also, is it 2 inch tuping in and out, or does it have recucing bushings to change larger size to 2 inch? What's the approximate weight of the salt cell? View answer

Asked 4 ´years ago

Question 28

Can I install the unit on the discharge of the filter housing? View answer

Asked 4 ´years ago

Question 29

Will this work with my existing T-15 cell? View answer

Asked 7 ´years ago

Question 30

Will the system say when it’s time to change the cell? View answer

Asked 6 ´years ago

Question 31

I currenty have a aquapure 1400 that I am really dissatisfied with. I just changed the cell and it is still sporadic with error messages. I can’t believe I just bought a cell for $700.00 and nothing! Is this system a direct bolt on? I don’t want to continue throwing money at this problem. The pool size is 18,000 gallons and I live in Miami, Fl. Which is hot! View answer

Asked 6 ´years ago

Question 32

Will this unit work for my 2200 gal pebble tec spa? Any special setting requirements since my spa much less than 15000 gal capacity of the CORE15? View answer

Asked 5 ´years ago

Question 33

What is the minimum required flow (in GPM) for the RJ60+ Flow Switch to close and enable the Salt Cell to generate Chlorine? View answer

Asked 4 ´years ago

Question 34

max amperage draw at 220v View answer

Asked 5 ´years ago

Question 35

Our pool has 6500 gal. and I think the CORE15 model should have the right size. 1. When do I have to change the cell for the first time? and 2. what means 8 years "limited"? Thank you, Thomas View answer

Asked 5 ´years ago

Question 36

Is it really better to oversize? Looking at the Universal40 for a 20K size pool. Will the 25K be just as efficient? Does the electronic box have a timer or do I need to tie it into my pool timer? Runs 12 hours per day. Using 220v pump. Thank you. View answer

Asked 4 ´years ago

Question 37

Does this product eliminate the need for chlorine By generating it’s own salt ? View answer

Asked 5 ´years ago

Question 38

I currently have a Jandy AquaPure PLC1400 that went bad. Can this replace that without professional? Thanks much. Duane View answer

Asked 5 ´years ago

Question 39

I own this system but it sometimes does not produce enough chlorine for my 240 00 gallon pool, guess to runtime being less than 24 hours. can i upgrade to RJ 60 salt cell without changing controller? will controller recognize larger cell and correctly produce chlorine? View answer

Asked 4 ´years ago

Question 40

How often do you have to replace the salt cells? I see no mention of longevity View answer

Asked 5 ´years ago

Question 41

How much is it to ship to 11715? Blue point NY View answer

Asked 4 ´years ago

Question 42

We just cleaned our cell and now we are having issues with it communicating to the system. There is a code saying Cell Connection. We have inspected the all of the cables and everything look to be in good shape. We have powered it down several times and disconnected it several times as well yet we can not get the cell to communicate with the system, W”hat could be the cause of this code? View answer

Asked 5 ´years ago

Question 43

Installed in fall of 2020. Tuned on in spring of 2021. How do I clean it and what is best to use. ??? View answer

Asked 4 ´years ago

Question 44

Can you have too big of a chlorinator? View answer

Asked 4 ´years ago

Question 45

What size unit would I need for 18,000 pool 16 x 32 8 ft deep end 4 ft shallow View answer

Asked 4 ´years ago

Question 46

I have 1 -1/2" pipe 44gpm Hayward filter and Hayward pool heater. Will this work easily with these things?? View answer

Asked 4 ´years ago

Question 47

What is the overall length on the 40,000 chlorine generator. Is the generator and controller hard wired View answer

Asked 4 ´years ago

Question 48

what are the connection measurements, ie., length, dia. Where does the salt supply go and how long does it last. View answer

Asked 5 ´years ago

Question 49

whats the difference between the core 35 and rj series? View answer

Asked 5 ´years ago

Question 50

"Roughly" how long is the power wire? If it's short, is it easy to wire in a new one? "Roughly" how many amps would one think the 35k unit draws? I'm deciding on hardwiring it to my pump timer or a separate GFI outlet that runs off the timer. View answer

Asked 4 ´years ago

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