CORE Series Q&A

Question 1

I have a variable speed pump. The question is, when I am at the low speed I suspect the flow will not be enough for the flow switch to read so it will not produce salt. Is this correct? Will this harm the system?If I purchase this my plan is to set the pump speeds to get the chlorine level I need. Pool is 15000 gallons View answer

Asked 4 ´years ago

Question 2

Is the warranty for 8 years even if I install it the owner and it’s large enough for 80 thousand litres pooland brand new unit and will I receive it and is in Canadian money this numbe thanks View answer

Asked 4 ´years ago

Question 3

"Roughly" how long is the power wire? If it's short, is it easy to wire in a new one? "Roughly" how many amps would one think the 35k unit draws? I'm deciding on hardwiring it to my pump timer or a separate GFI outlet that runs off the timer. View answer

Asked 4 ´years ago

Question 4

My cleaning vessel cracked and it’s been less than a year. How can I get a replacement?

Asked 1 ´month ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE55 Salt Chlorine Generator

Question 5

Core 55 bought 1 year ago. Broken already

Asked 1 ´month ago | Sanitation > Salt Chlorinators > CORE Series

Question 6

Core35 warranty 8 year limited. What is covered? View answer

Asked 4 ´years ago

Question 7

Are replacement cells readiiy available and how much $ If the flow valve breaks, can it be replaced or is a new cell required. View answer

Asked 3 ´years ago

Question 8

How much space is required below 2" pipe to fit cell body. Can't find drawing with distances. View answer

Asked 5 ´years ago

Question 9

The cutting stencil was not in my box for a brand new Core 55 View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 10

Core 35 that was bought in April 2022 and the container is leaking how can i order just the container View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 11

I have a 13,000 gallon fiberglass pool. I was looking at your Core35, is this overkill? I would rather have it and not need it, than need it and not have it. View answer

Asked 5 ´years ago

Question 12

I would like to hear from the desert southwest customers who have this salt chlorinator for at least a couple years View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > CORE Series

Question 13

What size O-rings do I need for a 2 inch PVC connection?

Asked 1 ´month ago

Question 14

Refund policy

Asked 1 ´month ago

Question 15

what is the best salt chlorinator for 24' round above ground pool

Asked 2 ´months ago

Question 16

Core 35 is 4 years old, getting System Error flashing. Took apart and connection is good. View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 17

Are the 2" PVC bushings available at a local store or are these only available through circupool? View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 18

Looking to convert a 60,000 gal pool to saltwater. What do I need? View answer

Asked 2 ´months ago

Question 19

My return pipe to the pool is only 1 1/2 inch. Can I still install the Circu Pool Core 55? View answer

Asked 2 ´months ago

Question 20

My new replacement cell for CORE55 arrived with grease covering the connector pins View answers

Asked 3 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 21

How much straight pipe distance is needed between the chlorinator and the filter head to get even water flow? View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 22

Does this product also control heaters (2 wire std) and / or single or vs pumps? View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > CORE Series

Question 23

How to clean the cell View answer

Asked 3 ´months ago

Question 24

I have flow on my core 55 but the unit is indicating no flow. Checked by hand but still has an error. View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 25

Can I use an extension cord if an outlet is too far away for core35 salt system? View answer

Asked 10 ´months ago | Sanitation > Salt Chlorinators > CORE Series

Question 26

I have a 30,000 gallon pool. Which CORE system do I need? View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > CORE Series

Question 27

Reset Button View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 28

Young device, low output View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 29

Should I clean the electrolytic before the clean cell light is illuminated. View answer

Asked 12 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 30

I installed my system last march, just over a year ago, and my system is already saying cell life low. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 31

After cleaning the core 35 it's only generating a small amount of chlorine even when on turbo View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 32

Chlorine output led blinking constantly and cannot change settings View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 33

I have an older core unit that is blue. I wonder what the warranty on it is. View answer

Asked 1 ´year ago

Question 34

Do you sell a “dummy cell” for CORE 35 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 35

What is minimum temperature for the CORE 35 to start producing chlorine? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series

Question 36

Is this system for inground pool? View answer

Asked 1 ´year ago

Question 37

I need to purchase union connectors View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 38

My system will not power on View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 39

My System was installed in 2023, now is giving me the cold water warning, the water temperature remains above 80 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 40

I have a Core 35 model. The "front panel," or housing, which surrounds the control panel is broken-is there rep. part? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 41

Do I need to remove electrode and control unit when winterizing in the Northeast area? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series

Question 42

Will this fit in the existing plumbing from my Pentair iChlor 30? View answer

Asked 1 ´year ago

Question 43

Keep getting a System fault error View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 44

Why is my low salt light on when my salt content is 3600 ppm View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 45

Definition of CL power View answer

Asked 1 ´year ago

Question 46

Hi, our CORE unit shows 'low temp' at 86°F. Please advise. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 47

Is your system all I need in addition to my pump and filter? View answer

Asked 2 ´years ago

Question 48

Can the flow switch be installed vertically while the CORE will be horizontal? View answer

Asked 2 ´years ago | Support

Question 49

What kind of acid to clean cell View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 50

What is the return policy? View answers

Asked 2 ´years ago

CORE Series Q&A

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