Universal Series Q&A

Question 1

When do you know it's time to replace an old system? I have a CircuPool Si Series , 8 yrs old this past March, (salt). Can it be replaced with this one? View answer

Asked 4 ´years ago

Question 2

Bought until 5 months ago and not generating. Power doesn’t seem to be getting to cell but control box lights working and has power. Any ideas? View answer

Asked 4 ´years ago

Question 3

can I buy a remote for the UL40? View answer

Asked 4 ´years ago

Question 4

How often is my salt cell supposed to be cleaned? View answer

Asked 2 ´months ago

Question 5

I have cell ul25-rc, it shows error code SHI or e200, e600, pushing the reset button does not clear the problem

Asked 2 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 6

Will this controller work with the gen15+ cell View answer

Asked 2 ´months ago

Question 7

How long should the cooling fan run

Asked 2 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 8

Generating light does not illuminate unless the unit is in super chlorine mode.

Asked 4 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 9

My salt level never reads correctly, it's around 1000ppm off reading high View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 10

I need a salt cell for a Si40. Is there a replacement? My serial number is 05BBLAB0DA3EO529. Manu Date 2022/12. View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 11

Do I need to register my new system and if so, where do I register it at? View answer

Asked 2 ´years ago

Question 12

is there a particular direction the cell should be installed? I don't see any arrows on it View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 13

Cell type ul40

Asked 2 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 14

Why does my control panel making a noise when I turn it off and back on? Can I get parts? View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 15

Maintence light and low salt cont. on, cell cleaned, salt levels tested normals View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 16

No Flow light on View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 17

I have an Si40 that has check salt level and service cell lights on solid.

Asked 3 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 18

The salt is 2600. Water is clear and clean. When I do strip test it barely shows a chlorine reading. What do I do?

Asked 3 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 19

My current flow meter/sensor is on the bottom of the pvc adapter. Can your flow meter be installed on the bottom? View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > Universal Series

Question 20

Not generating salt, only power light View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 21

My screen isn’t turning on is there something I can do without having to buy a new unit? View answer

Asked 21 ´days ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 22

What's the ideal system setting for Universal Series Salt System? View answer

Asked 3 ´years ago | Support

Question 23

Why is my cell amperage -4.99 View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 24

What does cell maintenance mean

Asked 3 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 25

How do I know when its time to replace a cell? View answer

Asked 21 ´days ago

Question 26

I have a CircuPool ul40 for my 33,000 gal pool that is no longer working, can I use the ul55? View answer

Asked 22 ´days ago

Question 27

Why does my cell seem to be not making chlorine? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 28

Will the universal 40 cell fit the t-15 directly. View answer

Asked 4 ´years ago

Question 29

Is the 10,000 hour life just for the cell? Is that the recommended replacement? View answer

Asked 5 ´years ago

Question 30

Si40 version View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 31

Panel is blank View answer

Asked 5 ´years ago

Question 32

I have a variable speed pump can I just plug in Control Module to a 110 outlet? View answer

Asked 2 ´years ago

Question 33

Display View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 34

Is it really better to oversize? Looking at the Universal40 for a 20K size pool. Will the 25K be just as efficient? Does the electronic box have a timer or do I need to tie it into my pool timer? Runs 12 hours per day. Using 220v pump. Thank you. View answer

Asked 4 ´years ago

Question 35

Salt level is normal but chlorine level is low. What can cause this? View answer

Asked 1 ´year ago

Question 36

How much is it to ship to 11715? Blue point NY View answer

Asked 4 ´years ago

Question 37

What if I never see white calcium mineral scaling inside of my CircuPool Universal-series salt cell? View answer

Asked 18 ´days ago

Question 38

50 and 60 hz or only 60hz?

Asked 1 ´year ago

Question 39

Can Magnesium chloride be used with this? View answer

Asked 1 ´year ago

Question 40

What is the overall length on the 40,000 chlorine generator. Is the generator and controller hard wired View answer

Asked 4 ´years ago

Question 41

I have a 5 plus year old SI45 now. I have replaced the cell and now it is blowing the fuse on the main panel. I’m not sure what the cost is to replace the main board or if I should purchase this new unit. Thoughts? View answer

Asked 4 ´years ago

Question 42

Where do you install the cartridge-looking device... On the intake line or the outflow (back to the pool) line? View answer

Asked 4 ´years ago

Question 43

can these be used with above ground pools View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 44

The Universal UL40 unit sent from factory set to accept 220/240v. Do I need two lugs to accept 110/120V ? View answer

Asked 2 ´years ago

Question 45

Super chlorinate isn’t working

Asked 2 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 46

Where can I get my CircuPool salt cell tested? View answer

Asked 1 ´year ago

Question 47

are the titamium finns replaceable in the Si25 generator

Asked 2 ´months ago | Sanitation > Salt Chlorinators > Universal Series

Question 48

Will thus work for a 30,000 gallon inground pool View answer

Asked 2 ´years ago

Question 49

I currently have a Jandy AquaPure PLC1400 that went bad. Can this replace that without professional? Thanks much. Duane View answer

Asked 5 ´years ago

Question 50

Does this product eliminate the need for chlorine By generating it’s own salt ? View answer

Asked 5 ´years ago

Universal Series Q&A

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