Universal Series Q&A

Question 1

Will my CIRCUPOOL® UNIVERSAL 25 SALT CHLORINE GENERATOR stop generating when the temperature drops down too far? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 2

Salt level in pool is high(4410ppm)but red high salt light is not on. Should it be? View answers

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 3

I need a cleaning cap for my chlorine generator View answer

Asked 1 ´year ago

Question 4

My Control Module displays jumbled numbers in System Status menu. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 5

Where can I find a Bypass Cell for my Universal UL25 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 6

Display reads HOT View answer

Asked 10 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 7

My unit's fan is buzzing for 20 seconds on startup. Should be on warranty for part. View answer

Asked 1 ´year ago

Question 8

Everytime pump stops lights for cell maint and check salt go on. Chems ok and just cleaned cell. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 9

Displays Hot on the screen. press menu button and it is at 167. please advise View answer

Asked 10 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 10

What is the minimum GPM through 2" pipe to activate the flow switch on 25 model? View answer

Asked 1 ´year ago

Question 11

Can the salt cell be installed vertically? View answer

Asked 1 ´year ago

Question 12

What Cell setting should I program my box too when using the ul25 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 13

How far does this need to be from the heater? View answer

Asked 1 ´year ago

Question 14

When I turn the switch to on, the super color light doesn't come on. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 15

Can a CircuPool Universal Series system be used with an above ground pool? View answer

Asked 1 ´year ago

Question 16

My generator panel is making a loud grinding sound like the power supply fan is dying. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 17

Which side of the cell is the input? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 18

Fuses View answer

Asked 1 ´year ago

Question 19

Circu Universal has error Hot View answer

Asked 10 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 20

I just upgraded my cell from a SI45 to SI 60. currently shows F-15. what setting Does it need to be changed to View answer

Asked 1 ´year ago

Question 21

Replaced circucell with a 9 getting continuous service light and continuous high salt light , salanity at 3500 View answer

Asked 9 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 22

how long is the warranty View answer

Asked 1 ´year ago

Question 23

The clear shield on the front of the main box has deteriorated and cracked. Do you sell a replacement? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 24

Replacing Hayward Aqua Rite with Circupool UL40. Can the existing flow control tee accept the UL40 flow control? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 25

How many pounds it has? View answer

Asked 2 ´years ago

Question 26

How soon can we get this product? View answer

Asked 3 ´years ago

Question 27

Is it really better to oversize? Looking at the Universal40 for a 20K size pool. Will the 25K be just as efficient? Does the electronic box have a timer or do I need to tie it into my pool timer? Runs 12 hours per day. Using 220v pump. Thank you. View answer

Asked 3 ´years ago

Question 28

Does this kit come with a flow switch and is this flow switch from the Hayward compatible with this one View answer

Asked 3 ´years ago

Question 29

Can I use this in an above ground pool? View answer

Asked 17 ´days ago

Question 30

Is this system Hayward compatible? View answer

Asked 3 ´years ago

Question 31

How much is it to ship to 11715? Blue point NY View answer

Asked 3 ´years ago

Question 32

is this unit 220V or 115V View answer

Asked 3 ´years ago

Question 33

I have a si45 plus and my system is set up F15, my pool is 4o,ooo gal, what cell is the best and longest warranty View answer

Asked 22 ´days ago | Support

Question 34

What is the salt level on this system View answer

Asked 3 ´years ago

Question 35

Does this unit come with a plug for 120 vac or is it hard wired? View answer

Asked 3 ´years ago

Question 36

What is the overall length on the 40,000 chlorine generator. Is the generator and controller hard wired View answer

Asked 3 ´years ago

Question 37

Can this be hard wired in place of my hayward salt generator with a 240v connection? View answer

Asked 3 ´years ago

Question 38

What are the dimensions of the control box. I need to decide where I can mount the box. Thanks View answer

Asked 3 ´years ago

Question 39

I am going to be installing an 18,000 gallon above ground pool. Is the Circupool Universal40 the correct size for me and will it come with everything I need for a new install? View answer

Asked 3 ´years ago

Question 40

Does it matter if I hook up to 110 volts instead of 220? View answer

Asked 3 ´years ago

Question 41

1)Hi, are your generators universal voltage? Are there for 220 Volts? 2) How many years can work for a pool of 80,000 liters(21,000 gallons), Thanks View answer

Asked 3 ´years ago

Question 42

What are the dimensions of the UL 40 and it's flow control unit. (LxW). I'm investigating an acceptable place to install in my existing cholorine system piping. I cannot find this info anywhere on your site. View answer

Asked 3 ´years ago

Question 43

What are the dimensions of the steel cabinet? View answer

Asked 3 ´years ago

Question 44

Hi, I have a pool of 22.000 gallons with a pump pentair of 2 HP SF-N1-2A (85 GPM Aprox). If I Installed a Universal 40 how many hours a day I must turn on the system ?. I live in Colombia and the temperature of the water is about 84 F. When you talk about 2.0 lb, how many working hours it means ? Regards, Diego. View answer

Asked 3 ´years ago

Question 45

I currently have a Jandy saltwater system and I am looking to replace it with something that actually works. Can you tell me what product would make sense to work with my Jandy system and work for my pool size (about 35,000 gallons) Thanks View answer

Asked 3 ´years ago

Question 46

Can you use the flow switch from my Hayward system or do I have to change it? Also what would be the shipping time after I order? Universal 40 View answer

Asked 3 ´years ago

Question 47

I’m thinking about changing over to a SWJ system, mainly due to issues with chlorine this year. Looking at a UL40.. 1) at 120v, how many amps does it pull? 2) does the plug in model need to be on a timer with the pump? Or is it smart enough to not work when there is no flow? 3) what are dimensions of the control box? View answer

Asked 4 ´years ago

Question 48

The description says this can be installed horizontally or vertically but then the website shows a ventricle installation kit. Does this mean the unit as purchased cannot be installed vertically out of the box? View answer

Asked 4 ´years ago

Question 49

Is this system compatible to replace a compuclor? View answer

Asked 4 ´years ago

Question 50

Salt level is normal but chlorine level is low. What can cause this? View answer

Asked 29 ´days ago

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