Question 1

Does this also come with the cord to plug it into the control box? It does not show on the picture View answer

Asked 6 ´years ago | Replacement Cells > Si-Series Replacement Cells

Question 2

I have a 13,000 gallon fiberglass pool. I was looking at your Core35, is this overkill? I would rather have it and not need it, than need it and not have it. View answer

Asked 5 ´years ago

Question 3

I have a Si 40 but dont see this as an option on your website. Which one would I need? View answer

Asked 7 ´years ago

Question 4

What is the warranty on this cell? I purchased new cell June 2020. View answer

Asked 4 ´years ago | Replacement Cells > Si-Series Replacement Cells

Question 5

What is the minimum GPM flow rate required for the Core series? View answer

Asked 5 ´years ago

Question 6

what are the connection measurements, ie., length, dia. Where does the salt supply go and how long does it last. View answer

Asked 5 ´years ago

Question 7

is the whole unit sold or just the cell, and how easy to install,? View answer

Asked 5 ´years ago | Replacement Cells > Si-Series Replacement Cells

Question 8

can these pumps be used on 1 1/2" plumbing? View answer

Asked 3 ´years ago

Question 9

How does the 3 year limited warranty work on the CircuPool replacement cell? View answer

Asked 7 ´years ago

Question 10

The only power source available is 240 volt. Can the core 35 be rewired for a 240 volt connection? View answer

Asked 4 ´years ago

Question 11

I have a 21600 gallons inground pool , What would be the best suitable model salt chlorine generator? View answer

Asked 4 ´years ago

Question 12

I have the Edge40. After a big rainstorm, the system told me that salt level was low. I added a few bags, and got it tested. Showings 4500 level. I had it running on high and boost for about 6 hours, yet my chlorine levels were still extremely low. I then cleaned the cell by the book and ran it again for a few hours with no change to chlorine levels. Still shows no chlorine when tested. I looked at the cell with a flashlight while it was running. I did see the electrolysis bubbles being formed. Yet after a few hours the chlorine levels did not rise. Please advise. View answer

Asked 5 ´years ago

Question 13

I would like to confirm that the Core55 can be connected to an Pentair EasyTouch and IntelliTouch Pool and Spa System as I believe it can. Will the unit work? View answer

Asked 4 ´years ago

Question 14

I have a variable speed pump with its own timer. Can I leave the salt generator on all the time? Will it run only when it senses water flow with the flow sensor? View answer

Asked 4 ´years ago

Question 15

I reversed the cleaning amounts using more acid than water. Did i destroy the unit ? View answer

Asked 5 ´years ago

Question 16

Can you replace an SJ 20, with an SJ 30? View answer

Asked 3 ´years ago | Replacement Cells > SJ-Classic Replacement Cells

Question 17

My pump has only 1 drain plug. Does that mean I can not use this system? Thanks, Jack E View answer

Asked 7 ´years ago | Sanitation > pH Control

Question 18

Is the flow through the cell directional? Does it matter which way I install it? View answer

Asked 5 ´years ago

Question 19

I have a 12,000 G pool, is this too big for me to use? View answer

Asked 7 ´years ago

Question 20

Is it possible to get a replacement plastic ring that holds the electrodes? I dropped the electrode and the outer ring has broken. It still works, but is missing one side. View answer

Asked 7 ´years ago | Replacement Cells > RJ-Classic Replacement Cells

Question 21

Rj45+ has power, but not generating View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 22

Can the core 55 be mounted in the vertical position? View answer

Asked 4 ´years ago

Question 23

On the edge40 for do it yourselfer does this just plug into a gfci outlet. I cant find the installation instructions. I have a small pool maybe 10000-12000 gal. View answer

Asked 5 ´years ago

Question 24

My core 55 is only showing one bar and if I increase the bars, it one flashes on another bar. It also says to clean the unit which I have done several times. What can I do to fix the problem. At first, it was working great. View answer

Asked 4 ´years ago

Question 25

Just submitted a question regarding swg and just ran across your Ozone units. Again, 10,000 gallon pool. Light use except for 2-3 weeks when grandkids visit. Which unit would you recommend? I have a Pentair VSP that I run 4-6 hours a day. How long/volume does the 03 unit require? View answer

Asked 4 ´years ago

Question 26

Does the CORE55 control need to be protected from sunlight? View answer

Asked 5 ´years ago

Question 27

How do I order a SI+25 cell replacement? View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool® Universal25 Salt Chlorine Generator

Question 28

How do I open my housing to replace this cell? View answer

Asked 6 ´years ago | Replacement Cells > RJ-Classic Replacement Cells

Question 29

can the tanks be out in the sun I live in so cal and I t gets hot in Vally I don't have storage View answer

Asked 3 ´years ago

Question 30

I replaced my cell a few years ago, now it reads either low salt or no water. I took a sample to my local pools supply store to have the water tested as I have been adding salt. Their testing showed I have around 10000 ppm. Is my cell bad? View answer

Asked 5 ´years ago | Replacement Cells > RJ-Classic Replacement Cells

Question 31

i NEED TUE CELL RI need to replace the cell of an RJ cloner, series 030284. I don't have the model. With the cerie number, can you tell me which would be the one. Thank you, EMPLAICMENT View answer

Asked 4 ´years ago | Replacement Cells > RJ-Classic Replacement Cells

Question 32

I have an RJ Classic system with an old tired RJ-20 salt cell. I have an RJ-30 salt cell that I want to use with the controller but I can't find a menu option to specify cell size. I noticed the display board inside has a push button. Is that a reset/initialize button or is their some hidden menu option for setting the cell size? thanks View answer

Asked 6 ´years ago | Replacement Cells > RJ-Classic Replacement Cells

Question 33

can the Core 55 system be installed vertically View answer

Asked 4 ´years ago

Question 34

how long does the edge 15 need to be run to meet the advertised chlorine rate per day? View answer

Asked 5 ´years ago

Question 35

How do you determine when cell needs replaced by looking at it? View answer

Asked 5 ´years ago | Replacement Cells > RJ-Classic Replacement Cells

Question 36

are the input and output connections 1 1/2 or 2'' View answer

Asked 5 ´years ago

Question 37

When converting from a chlorine pool to this system, do I run the already chlorinated water through the system and add additional salt as needed? Thanks a lot for the assistance. View answer

Asked 4 ´years ago

Question 38

How can I tell if my cell needs replacement? My cell does not bring the chlorine levels up. I have cleaned the unit twice this year per directions. The only lights lit up on the control panel is generate and power. No problem with flow speed, salt level is about 3700. Any suggestions? Unit is about 4 years old. How can you tell if it's a classic RJ45 or newer?? View answer

Asked 4 ´years ago | Replacement Cells > RJ-Classic Replacement Cells

Question 39

Can this be installed at a diagonally? View answer

Asked 5 ´years ago

Question 40

is it plug and play 120 volt input hook-up. is it all in one inside program box is there a transformer inside the panel? or do I need extural View answer

Asked 4 ´years ago

Question 41

if buying in bulk what kind of deal will i get View answer

Asked 5 ´years ago

Question 42

I have a RJ45 system . Do i have to completely re-plumb for the SJ cell? View answer

Asked 3 ´years ago

Question 43

my cell is 3 years old and the unit says cell life low View answer

Asked 3 ´years ago

Question 44

how do you connect the wires? View answer

Asked 3 ´years ago

Question 45

if cell maint. light flashes like a strobe light instead of a solid light what does that mean? i have a circupool universal 25 View answer

Asked 5 ´years ago

Question 46

What is the life expectancy of these cells? View answer

Asked 4 ´years ago | Replacement Cells > RJ PLUS-Series Replacement Cells

Question 47

I'm interested in the pH control system. Your website states that a discount may be available to me since I just installed a Core35 salt system. Please let me know what my price would be for the pH control. Thanks, Manny Roman View answer

Asked 4 ´years ago | Sanitation > pH Control

Question 48

I own a CORE35 salt chlorinator system, I am interested in the TotalBalance PH CO2 system, website states there might be a coupon code for existing salt chlorinator users? View answer

Asked 4 ´years ago | Sanitation > pH Control

Question 49

I recently purchased this CO2 system including 2 tanks from you. Will the tanks that I purchased come with the regulator vales, or will I have to purchase them separately from somewhere else? View answer

Asked 4 ´years ago

Question 50

Curious if the items are in stock or on back order please. Looking for the J60 model... And even my pool guy is having a hard time getting it, thank you View answer

Asked 4 ´years ago

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