Sanitation Q&A

Question 1

Unit appears wired for 220 yet the wire colors are black white and green. Code says black red and green. View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 2

What is the recommended breaker size for a 240 volt installation? View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 3

"Hot" error message. View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 4

Does it hurt the salt generator to be running when the pump is off and no water going through? View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 5

What is the total length required for the flow switch and salt cell? View answer

Asked 8 ´months ago

Question 6

I have a 16,000 gallon above ground pool, will the Edge Series work? View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > EDGE Series

Question 7

I have an 80000 gallon pool which is heated in winter. Can I use two sj55's, on e on each heater? View answer

Asked 8 ´months ago

Question 8

I have an Si-30+ saltwater chlorinator. Will the Si-30 electrode replace my old cell? View answer

Asked 8 ´months ago

Question 9

Am I able to bond the Edge system with my pool? I don’t see anywhere to connect the bonding wire? View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 10

I have a high water temp message on the display. What needs done to fix this? View answer

Asked 9 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 11

Does this core35 fit an older version (2021) Core35 chlorine generator? View answer

Asked 9 ´months ago

Question 12

Can you replace a ul-25 cell with a ul-40cell? View answer

Asked 9 ´months ago

Question 13

Is there a way to set run time limit? View answer

Asked 9 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 14

The generator won’t go above 50%. I click the “+” but it stops at 50% View answer

Asked 9 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 15

I am thinking of buying the Core 35. Where can I view the manufacturer's details of the limited 8 year warranty? View answer

Asked 9 ´months ago

Question 16

What size salt system do I need for my pool? View answer

Asked 9 ´months ago

Question 17

I clean cell put it back on and the light continues blinks to clean View answer

Asked 9 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 18

If I buy a new system on eBay from a vendor that is not a Circupool dealer, will that affect the warranty? View answer

Asked 9 ´months ago

Question 19

How do I order a dang cleaner cap and stand? View answer

Asked 9 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 20

When adding salt for maintenance reasons should I turn off the SWG for a period of time? View answer

Asked 9 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 21

Says hot View answer

Asked 9 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 22

Is there a cap to clean the cell View answer

Asked 10 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 23

Would the CircuPool® Universal 55 be ok for a 25, 000 gallon pool? Would this larger unit be beneficial or too large for the pool?

Asked 10 ´months ago

Question 24

Can I use a hayward salt cell on circupools rj45 plus. System View answer

Asked 10 ´months ago

Question 25

Will an ozone system work for an indoor pool? View answer

Asked 10 ´months ago | Sanitation > Ozone Generators

Question 26

control panel will not go higher than 50% View answer

Asked 10 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 27

Are the pipe fittings the same with the new Core as prior generation Core? View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 28

Is this unit CircuPool® Universal55 Salt Chlorine Generator a complete unit not just the generator ? View answer

Asked 11 ´months ago

Question 29

Where can I find the CircuPool serial number on my equipment?? View answer

Asked 11 ´months ago

Question 30

I love my salt chlorine generator but I use a lot of acid for the pH. Is this caused by it generating chlorine? View answer

Asked 11 ´months ago

Question 31

Readout says "cell not match" also the system will not power off...none of the buttons work ...help. View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 32

Reading on unit says cell not match.. View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 33

register my device

Asked 11 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 34

My system error light is on. What should I do? View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 35

Cell not match View answer

Asked 12 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 36

I keep getting a message across th screen of my unit that says "High Temp" I cant get any of the buttons to respond View answer

Asked 12 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 37

Temperature sensor incorrect View answer

Asked 12 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 38

Hot light staying on panel View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 39

I bought an Edge 25 from Discount Salt Pool, is that product covered under warranty or do I have to order from you to receive a full warranty? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 40

After connecting power cables to power source, voltage reading is at 7.5 and cell amperage reads -0.00. Please help View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 41

RJ60+ reading a voltage (around 28) but zero salinity and amps View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 42

Will the Core35 fit in the space left by my Hayward T15 cell? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 43

Is a Zinc Anode required? View answer

Asked 1 ´year ago

Question 44

The generate LED is blinking and we are getting a Hot message however the water temperature is actually 68 degrees. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 45

Is there a Canadian distributor for your products currently? View answer

Asked 1 ´year ago | Sanitation

Question 46

Is there a Canadian distributor for your products currently? View answer

Asked 1 ´year ago | Sanitation

Question 47

Can I install replacement cell from an SJ-35 into my SJ-20 so that I get more blades and more chlorine capacity? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series

Question 48

"Hot" Message View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 49

I have an RJ-45 that has been working fine for about 2 years but now indicated "Cell Connect". View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 50

Runs hot! View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

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