Sanitation Q&A

Question 1

I am receiving a "cell connection" message on View answer

Asked 18 ´hours ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 2

Why is my unit stuck on 100% output and won’t change View answer

Asked 19 ´hours ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 3

Check cell comes on even after cell has been cleaned, 3 years old View answer

Asked 1 ´day ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 4

How, and who, do I contact about the bad salt cell in my system that is one year old? View answer

Asked 1 ´day ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 5

lcd screen goes blank View answer

Asked 1 ´day ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 6

The fuse blows very soon after replacing View answer

Asked 1 ´day ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 7

The water temp in the pool is 86 degrees and the temp high shown on the power unit is 160F. This is not possible. W View answer

Asked 1 ´day ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 8

On my RJ+30 in the window it is saying high heat and the chlorine light flickers. What can I look for to fix? View answer

Asked 1 ´day ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 9

I can’t find the cap for cleaning cells. I must have thrown it away when unpacking my RJ 45 View answer

Asked 2 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 10

I installed my system last march, just over a year ago, and my system is already saying cell life low. View answer

Asked 2 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 11

After cleaning the core 35 it's only generating a small amount of chlorine even when on turbo View answer

Asked 2 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 12

"Hot" Message View answer

Asked 2 ´days ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 13

flow light wont turn green View answer

Asked 2 ´days ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 14

My salt cell doesn’t seem to be working View answer

Asked 7 ´days ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 15

Hello, my circupool chlorinator is not producing chlorine and registers hot View answer

Asked 7 ´days ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 16

Automation support View answer

Asked 8 ´days ago

Question 17

Is it safe to keep control module powered up if pool pump is off(no water flow)? View answer

Answer posted 8 days ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 18

I can’t switch the menu to other things. It’s stuck on the power option. I can use all other buttons. Just stuck. View answer

Asked 8 ´days ago

Question 19

Does the flow switch measure water temp as well? View answer

Asked 8 ´days ago | Support

Question 20

Not turning on View answer

Asked 9 ´days ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 21

My UL40 states the actual salt level and generating output is higher than what it is when tested at a pool store. View answer

Asked 9 ´days ago | Sanitation > Salt Chlorinators > Universal Series

Question 22

Buzzing View answer

Asked 9 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 23

Water flow light is on, not producing chlorine View answer

Asked 9 ´days ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 24

Where can I get my CircuPool salt cell tested? View answer

Asked 12 ´days ago

Question 25

Will an SJ-35 cell work in an SJ-30 system? View answer

Asked 14 ´days ago

Question 26

How much space do you need for a vertical install in length View answer

Asked 14 ´days ago

Question 27

What is the various data on the screen? View answer

Asked 14 ´days ago

Question 28

Chlorine output led blinking constantly and cannot change settings View answer

Asked 15 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 29

I have done a cell cleaning on RJ60+ about 2 weeks ago, now I get message to do again View answer

Asked 15 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 30

Maximum input voltage View answer

Asked 16 ´days ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 31

How to do cell maintenance? View answer

Asked 16 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 32

When ever I check my settings I always get a resting mode reading. View answer

Asked 16 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 33

Rj30 display just say ls cell connection with no other lights on. I can't push the power or any buttons. View answer

Asked 16 ´days ago

Question 34

I have a RJ 30 and the only button that works on the keypad is the off/of button View answer

Asked 16 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 35

I need a replacement for a pentair ichlor 30 will the circupool core 35 work wih no plumbing change? View answer

Asked 16 ´days ago

Question 36

Does the system have to be perfectly upright View answer

Asked 19 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 37

Is the 6"-12" of straight pipe absolutely necessary before entering the flow sensor? View answer

Asked 19 ´days ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 38

cell connection View answer

Asked 19 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 39

The display is stating our temperature in the pool is 169 degrees and shows 0 salt. Which is incorrect. View answer

Asked 19 ´days ago

Question 40

Edge cell flow direction View answer

Asked 20 ´days ago | Sanitation > Salt Chlorinators > EDGE Series

Question 41

Just installed RJ60+ When I turned it on, it reads, "Cell Connection" View answer

Asked 20 ´days ago

Question 42

Salt level ok, generator cleaned, but chlorine levels remain extremely low View answer

Asked 21 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 43

No low salt light View answer

Asked 21 ´days ago | Sanitation > Salt Chlorinators > EDGE Series

Question 44

I have an older core unit that is blue. I wonder what the warranty on it is. View answer

Asked 21 ´days ago

Question 45

I have an RJ PLUS cell. Can I test it on a Hayward test unit? View answer

Asked 21 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 46

How can I tell if I have a core 15, 35, or 55? View answer

Asked 22 ´days ago | Sanitation > Salt Chlorinators > CORE Series

Question 47

How do I change power setting? View answer

Asked 22 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 48

On your CO2 Infusion Chart, what does the dark blue boxes with white diamonds mean? View answer

Asked 23 ´days ago | Sanitation > pH Control > CircuPool TOTALBalance Series pH Control Systems - Owner Resources

Question 49

When is balance control releasing and what will the cost be? View answer

Asked 23 ´days ago

Question 50

My CircuPool RJ-45+ unit says cell connection what does that mean? View answer

Asked 23 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

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