Support Q&A

Question 1

Can the control unit stay outdoors during the winter View answer

Asked 2 ´years ago | Support

Question 2

Not all the sediment is leaving the sediment chamber after using the purge valve. View answer

Asked 1 ´year ago | Support

Question 3

My RJ 60+ was installed 10 days ago, and the maintenance light came on and cell needs cleaning. Why so soon? View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 4

Hi Why my Salt System Panel says Cell Not Match, Thanks in advance View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 5

Cell Amp View answer

Asked 1 ´year ago | Support

Question 6

My sj45 system will turn on and all lights green after 5min they turn red. Salt level is good and cell clean View answer

Asked 1 ´year ago | Support

Question 7

Stablizer level View answer

Asked 1 ´year ago | Support

Question 8

Edge cell flow direction View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 9

What's the ideal system setting for EDGE Series Salt System? View answer

Asked 3 ´years ago | Support

Question 10

How do I clean the cj-150 filter element? View answer

Asked 2 ´years ago | CircuPool® CJ-150 Cartridge Filter

Question 11

The TJ-16 will not clean out material at bottom. Also looks like mold inside. Installed only 1 month ago View answer

Asked 24 ´days ago | Support

Question 12

Does Circupool recycle used salt cells? View answer

Asked 2 ´years ago | Replacement Cells > EDGE-Series Replacement Cells

Question 13

how to wire the CircuPool CORE35 Salt Chlorine Generator for 240v View answer

Asked 21 ´days ago | Support

Question 14

Cell Current

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 15

Muriatic acid concentration for cell cleaning View answer

Asked 2 ´months ago | Support

Question 16

the control panel has no screen numbers and not indicator lights

Asked 2 ´months ago | Support

Question 17

Rj45 green light on by generating: zero for all readings-amps, volts, temp and salt. No change after max power

Asked 2 ´months ago | Support

Question 18

Bypass fliw switch

Asked 3 ´months ago | Support

Question 19

I ordered a new touch screen for my RJ30+, but no instructions came with the part. Are the instructions on your web site? View answer

Asked 2 ´years ago | Support

Question 20

Cell Connection Error

Asked 4 ´months ago | Support

Question 21

My circu pool RJ45 shows 12v and 0.0amps on display salt is at 3400pp when checked at pool store View answer

Asked 16 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 22

My cleaning vessel cracked and it’s been less than a year. How can I get a replacement?

Asked 4 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE55 Salt Chlorine Generator

Question 23

The salt level on my RJ 45+ reads correctly and 5 minutes later reads low salt. Cleaning does nothing. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 24

My edge40 has a blinking low salt light but salt level is 4000ppm

Asked 4 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE40 Salt Chlorine Generator

Question 25

My salt cell is creating foam in my pool View answer

Asked 4 ´months ago | Support

Question 26

Can the CircuPool Indigo3's ozone manifold be installed vertically? View answer

Asked 2 ´years ago | Sanitation > Ozone Generators > INDIGO3 Series > CircuPool® INDIGO3-XL Ozone Generator for Swimming Pools

Question 27

Can the flow switch be installed vertically while the CORE will be horizontal? View answer

Asked 2 ´years ago | Support

Question 28

I have the core Series 55 and it runs a few hours, then goes to System Error?? View answer

Asked 2 ´years ago | Support

Question 29

Can a circupool core 55 system be used on an above ground pool View answer

Asked 2 ´years ago | Support

Question 30

What is a replacement for sj-30 salt cell ? View answer

Asked 1 ´year ago | Support

Question 31

My system runs at 100% at all times regardless of the position of the Selector Switch or the Adjustment Dial View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series

Question 32

UL40 View answer

Asked 1 ´year ago | Support

Question 33

No power on unit View answer

Asked 1 ´year ago | Support

Question 34

If the display has no voltage and or amps ? What's the fix ? View answer

Asked 1 ´year ago | Support

Question 35

My pool pump runs all the time. Do I need a timer for my SJ-35A series? View answer

Asked 1 ´year ago | Support

Question 36

New CORE 35 is not producing chlorine. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 37

I have a si45 plus and my system is set up F15, my pool is 4o,ooo gal, what cell is the best and longest warranty View answer

Asked 1 ´year ago | Support

Question 38

I have a 2 speed pump. Can I run the pump on the lower speed with a UL25 model? View answer

Asked 2 ´years ago | Support

Question 39

Cooling fan

Asked 4 ´months ago | Support

Question 40

ORP Calibration - Core Balance Control

Asked 3 ´months ago | CORE BALANCE CONTROL Chemical Automation Platform | App-Enabled | Full Package With Wi-Fi

Question 41

My wiring is 110. Can I use a voltage converter ? View answer

Asked 2 ´years ago | Support

Question 42

Display fails. Can I replace the display board? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > Universal Series

Question 43

How do you calibrate the salt level on my customers UL25. Brand new syst.salt is at 3500 but is reading only 2800 View answer

Asked 1 ´year ago | Support

Question 44

I installed an RJ 45 this spring. Should I cover the control module this winter? View answer

Asked 2 ´years ago | Support

Question 45

the salt cell will not come out of the housing circupool core 35 View answer

Asked 2 ´months ago | Support

Question 46

Is there any downside to running the RJ60+ on 110v? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 47

Buttons not working View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 48

Is the CORE35 rated for direct sun? I live in AZ and my system is not shaded View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 49

I have purchased a Core 35 to convert my Fiberglass inground pool to salt water for 2023. View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 50

Si 40 parts

Asked 4 ´months ago | Replacement Parts > Parts & Accessories > Si / Universal Models

Support Q&A

Activity timeframe

Browse by Topic

Tools