Support Q&A

Question 1

My system runs at 100% at all times regardless of the position of the Selector Switch or the Adjustment Dial View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series

Question 2

I have a Hayward Swim Pure W3T-Cell-9 salt chlorine generator. Which of your cells is compatible with my system? View answer

Asked 1 ´year ago | Support

Question 3

Does the flow switch measure water temp as well? View answer

Asked 5 ´months ago | Support

Question 4

I installed an RJ 45 this spring. Should I cover the control module this winter? View answer

Asked 1 ´year ago | Support

Question 5

What salinity ppm (high limit) stops generating chlorine? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 6

I broke my Pressure sensor on my total ph balance co2 system and want to order a new one. Where can I order this View answer

Asked 5 ´months ago | Support

Question 7

Is there any downside to running the RJ60+ on 110v? View answer

Asked 9 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 8

Si-40 Replacement Cell View answer

Asked 9 ´months ago | Support

Question 9

Should the CirucPool Saltwater Chlorinator be installed before or after a Polaris Pool Pump? View answer

Asked 9 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 10

If the display has no voltage and or amps ? What's the fix ? View answer

Asked 8 ´months ago | Support

Question 11

New CORE 35 is not producing chlorine. View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 12

Cell current 0 amps, generate light flashing, water temp 66.5, Salinity Now 0000PPM, Salinity Average: 3600 View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 13

Not all the sediment is leaving the sediment chamber after using the purge valve. View answer

Asked 4 ´months ago | Support

Question 14

UL40 View answer

Asked 5 ´months ago | Support

Question 15

CircuPool Gen9 connection pins are different from my original Hayward View answer

Asked 7 ´months ago | Support

Question 16

Can rj60 be powered from pentair intelliflo3 vsp built in 5 amp relay View answer

Asked 7 ´months ago | Support

Question 17

Edge cell flow direction View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > EDGE Series

Question 18

How long does the RJ+ stay in reverse polarity mode? View answer

Asked 5 ´months ago | Support

Question 19

I have a si45 plus and my system is set up F15, my pool is 4o,ooo gal, what cell is the best and longest warranty View answer

Asked 7 ´months ago | Support

Question 20

Installation guide with flex hose View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 21

Can I use the EDGE 40 with 1 1/2' piping? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > EDGE Series

Question 22

How do you know if your flow switch is bad? View answer

Asked 6 ´months ago | Support

Question 23

My pool pump runs all the time. Do I need a timer for my SJ-35A series? View answer

Asked 6 ´months ago | Support

Question 24

I have an RJ30+ and my keypad seems to be bad. I'm not sure which keypad I need. View answer

Asked 6 ´months ago | Support

Question 25

Should pool water pH be adjusted for my CircuPool salt chlorine generator? View answer

Asked 6 ´months ago | Support

Question 26

Do I need a flow switch for the Core15 salt generator? View answer

Asked 6 ´months ago | Support

Question 27

Power level readings View answer

Asked 2 ´years ago | Support

Question 28

I ordered a new touch screen for my RJ30+, but no instructions came with the part. Are the instructions on your web site? View answer

Asked 2 ´years ago | Support

Question 29

why do i continue to have a negative volt reading View answer

Asked 2 ´years ago | Replacement Parts > Parts & Accessories > Si / Universal Models

Question 30

What's the ideal system setting for CORE Series Salt System? View answer

Asked 2 ´years ago | Support

Question 31

I bought an Si 40 system 1 month ago. I get Slo error even tho salt ppm is 3500. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 32

What's the ideal system setting for EDGE Series Salt System? View answer

Asked 2 ´years ago | Support

Question 33

What's the ideal system setting for Universal Series Salt System? View answer

Asked 2 ´years ago | Support

Question 34

What's the ideal system setting for SJ Series Salt System? View answer

Asked 2 ´years ago | Support

Question 35

Is there a warranty on the salt cell core55 View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 36

Does Circupool recycle used salt cells? View answer

Asked 1 ´year ago | Replacement Cells > EDGE-Series Replacement Cells

Question 37

auto power on View answer

Asked 2 ´years ago | Support

Question 38

My current flow meter/sensor is on the bottom of the pvc adapter. Can your flow meter be installed on the bottom? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series

Question 39

How do I clean the cj-150 filter element? View answer

Asked 1 ´year ago | CircuPool® CJ-150 Cartridge Filter

Question 40

I have an RJ30 unit which I turn off at night. Start up in the morning results in a noticeable motor sound. I can View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 41

Core55 output View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 42

I have purchased a Core 35 to convert my Fiberglass inground pool to salt water for 2023. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 43

How do I open the ozonater to check the bulb? View answer

Asked 3 ´years ago | Support

Question 44

Separate circuit for Core55? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 45

How do I know the CircuPool INDIGO3 ozonater is working on a new install? View answer

Asked 3 ´years ago | Support

Question 46

Suction View answer

Asked 1 ´year ago | Support

Question 47

can't power up RJ30+,all fuses are ok and have a message Cell Connection, View answer

Asked 1 ´year ago | Support

Question 48

RJ-60 Plus does the direction of flow through the cell matter? View answer

Asked 2 ´years ago | Support

Question 49

I see bubbling and calcium buildup on 1/2 of the titanium plates with low/no chlorine. Do I need a new cell? View answer

Asked 2 ´years ago | Replacement Cells > SJ-Classic Replacement Cells

Question 50

My wiring is 110. Can I use a voltage converter ? View answer

Asked 2 ´years ago | Support

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