Support Q&A

Question 1

I have a si45 plus and my system is set up F15, my pool is 4o,ooo gal, what cell is the best and longest warranty View answer

Asked 4 ´months ago | Support

Question 2

Hi Why my Salt System Panel says Cell Not Match, Thanks in advance View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 3

Can you calibrate salinity on an RJ60+? View answer

Asked 1 ´year ago | Support

Question 4

CircuPool SJ-20 Salt Chlorine Generator View answer

Asked 1 ´year ago | Support

Question 5

Does the CircuPool® UL40 shut down when the flow sensor is disabled. Are landscaper cut the cable in error. View answer

Asked 1 ´year ago | Support

Question 6

I have an issue with the RJ 45. I powers up and stops at cell connection. We haven't had any issues since July 2022 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 7

Can rj60 be powered from pentair intelliflo3 vsp built in 5 amp relay View answer

Asked 5 ´months ago | Support

Question 8

Edge controller not set to cell size View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 9

Red light on UL40 motherboard? No warnings on the display. Is this a problem? View answer

Asked 1 ´year ago | Support

Question 10

Can the control unit stay outdoors during the winter View answer

Asked 1 ´year ago | Support

Question 11

Everything is normal but my no flow led light is on , not sure what to do please help ? View answer

Asked 1 ´year ago | Support

Question 12

My system runs at 100% at all times regardless of the position of the Selector Switch or the Adjustment Dial View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series

Question 13

CircuPool Gen9 connection pins are different from my original Hayward View answer

Asked 5 ´months ago | Support

Question 14

I installed an RJ 45 this spring. Should I cover the control module this winter? View answer

Asked 1 ´year ago | Support

Question 15

Cell current 0 amps, generate light flashing, water temp 66.5, Salinity Now 0000PPM, Salinity Average: 3600 View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 16

What salinity ppm (high limit) stops generating chlorine? View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 17

At what salinity levels does the RJ-60+ stop powering the salt cell? View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 18

Is there any downside to running the RJ60+ on 110v? View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 19

Si-40 Replacement Cell View answer

Asked 7 ´months ago | Support

Question 20

Should the CirucPool Saltwater Chlorinator be installed before or after a Polaris Pool Pump? View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 21

Why is the salinity average always lower than instant level? View answer

Asked 2 ´years ago | Support

Question 22

Does the Stand have installation manual and additional fittings required for installation? View answer

Asked 2 ´months ago | Filters > CircuPool® TJ-16 Typhoon Pre-Filter

Question 23

RJ-60 Plus does the direction of flow through the cell matter? View answer

Asked 2 ´years ago | Support

Question 24

I see bubbling and calcium buildup on 1/2 of the titanium plates with low/no chlorine. Do I need a new cell? View answer

Asked 2 ´years ago | Replacement Cells > SJ-Classic Replacement Cells

Question 25

My wiring is 110. Can I use a voltage converter ? View answer

Asked 1 ´year ago | Support

Question 26

I have the universal cell and I can not get my chlorine levels up View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series

Question 27

Separate circuit for Core55? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 28

What is a replacement for sj-30 salt cell ? View answer

Asked 1 ´month ago | Support

Question 29

What strength of Muratic Acid do you use in the 1 to 10 ratio for cleaning the cell in a core55 generator? View answer

Asked 2 ´months ago | Support

Question 30

My current flow meter/sensor is on the bottom of the pvc adapter. Can your flow meter be installed on the bottom? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series

Question 31

Core55 output View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 32

What's the ideal system setting for SJ Series Salt System? View answer

Asked 2 ´years ago | Support

Question 33

What's the ideal system setting for Universal Series Salt System? View answer

Asked 2 ´years ago | Support

Question 34

What's the ideal system setting for CORE Series Salt System? View answer

Asked 2 ´years ago | Support

Question 35

Power level readings View answer

Asked 2 ´years ago | Support

Question 36

How do I clean the cj-150 filter element? View answer

Asked 1 ´year ago | CircuPool® CJ-150 Cartridge Filter

Question 37

auto power on View answer

Asked 2 ´years ago | Support

Question 38

Is the CORE35 rated for direct sun? I live in AZ and my system is not shaded View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 39

My sj45 system will turn on and all lights green after 5min they turn red. Salt level is good and cell clean View answer

Asked 1 ´month ago | Support

Question 40

Does the flow switch measure water temp as well? View answer

Asked 3 ´months ago | Support

Question 41

Stablizer level View answer

Asked 1 ´month ago | Support

Question 42

I ordered a new touch screen for my RJ30+, but no instructions came with the part. Are the instructions on your web site? View answer

Asked 1 ´year ago | Support

Question 43

why do i continue to have a negative volt reading View answer

Asked 2 ´years ago | Replacement Parts > Parts & Accessories > Si / Universal Models

Question 44

UL40 View answer

Asked 3 ´months ago | Support

Question 45

How do I know the CircuPool INDIGO3 ozonater is working on a new install? View answer

Asked 2 ´years ago | Support

Question 46

I bought an Si 40 system 1 month ago. I get Slo error even tho salt ppm is 3500. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 47

I broke my Pressure sensor on my total ph balance co2 system and want to order a new one. Where can I order this View answer

Asked 3 ´months ago | Support

Question 48

I have an RJ30 unit which I turn off at night. Start up in the morning results in a noticeable motor sound. I can View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 49

I have purchased a Core 35 to convert my Fiberglass inground pool to salt water for 2023. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 50

How do I open the ozonater to check the bulb? View answer

Asked 2 ´years ago | Support

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