Support Q&A

Question 1

I am looking at getting the CORE35. I have a variable speed pump, is it mandatory that I hard wire the CORE35? View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 2

Will the RJ45 produce chlorine on low speed (1725 rpm)? View answer

Asked 7 ´months ago | Support

Question 3

How can I test an RJ chlorinator to verify it is operating properly View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 4

Core55 output View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 5

Edge controller not set to cell size View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > EDGE Series

Question 6

Everything is normal but my no flow led light is on , not sure what to do please help ? View answer

Asked 2 ´years ago | Support

Question 7

I broke my Pressure sensor on my total ph balance co2 system and want to order a new one. Where can I order this View answer

Asked 1 ´year ago | Support

Question 8

Is there a warranty on the salt cell core55 View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 9

What's the ideal system setting for SJ Series Salt System? View answer

Asked 3 ´years ago | Support

Question 10

No Flow View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 11

What might be the cause on the CircuPool RJ 45 plus if I cannot adjust the power level? View answer

Asked 27 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 12

I have an RJ30+ and my keypad seems to be bad. I'm not sure which keypad I need. View answer

Asked 1 ´year ago | Support

Question 13

How do I order a SI+25 cell replacement? View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool® Universal25 Salt Chlorine Generator

Question 14

CircuPool CORE-55 Salt Chlorine Generator display reversed

Asked 4 ´months ago | Support

Question 15

The unit in brand new and Leslie's reports perfect chemistry currently and salt reading is 3500....the universal 2 View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 16

Circupool 55 cell cleaning View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE55 Salt Chlorine Generator

Question 17

can the cord that comes with the core control be wired directly to the circuit breaker View answer

Asked 3 ´months ago | CircuPool CORE CONTROL 35 | WiFi Automation Platform | Electronic Chlorine Generator

Question 18

High chlorine View answer

Asked 3 ´months ago | Replacement Cells > RJ-Classic Replacement Cells > CircuPool® RJ45 Classic Replacement Cell (Electrode Only)

Question 19

New RJ45+. Generate light on,no error lights,but NO chlorine ever,Amps= -0.00, 12.xx Volts, salt 3340 w/ teststrip View answer

Asked 3 ´months ago | Support

Question 20

Does the flow switch measure water temp as well? View answer

Asked 1 ´year ago | Support

Question 21

Is it safe to keep control module powered up if pool pump is off(no water flow)? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 22

My RJ+60 with R6.10 decided to quit generating. I turned it to 100%, but the cell amps remain steady at -5.99% View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 23

Current Switch View answer

Asked 26 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 24

RJ45+ Generate LED quick light green flashes. Nothing else is indicated. I cycle power to fix temporarily View answer

Asked 25 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 25

My salt level reading is not coming on. CircuPool RJ model. View answer

Asked 14 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 26

I have the system with 3 CO2 cylinders. Can I open all 3 cylinders at the same time or I have to open one by one? View answer

Asked 2 ´years ago | Sanitation > pH Control > CircuPool TOTALBalance pH Control System with Patented CO2 Infusion

Question 27

My old Hayward Aquarite was vertical with no flow switch needed. Do I need one for the RJ45? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 28

will a aftermarket salt cell work with the controller View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > SJ Series

Question 29

Have Hayward Goldline GLC-Cell-5 & Aqua Logic controller for T5 & T15 cells. View answer

Asked 2 ´years ago | Replacement Cells > Aftermarket Replacement Cells <span>fitting Hayward® / Goldline®</span> > CircuPool® CIR-GEN15 Aftermarket Replacement Cell fits Hayward® AquaRite® 40,000 Gal. Models

Question 30

What's the ideal system setting for CORE Series Salt System? View answer

Asked 3 ´years ago | Support

Question 31

I have the universal cell and I can not get my chlorine levels up View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > Universal Series

Question 32

What's the ideal system setting for Universal Series Salt System? View answer

Asked 3 ´years ago | Support

Question 33

CircuPool SmartFlo E-07. How to fix? View answer

Asked 2 ´years ago | Pumps > SmartFlo VS Pumps

Question 34

CircuPool SJ-20 Salt Chlorine Generator View answer

Asked 2 ´years ago | Support

Question 35

Core 55 bought 1 year ago. Broken already

Asked 4 ´months ago | Sanitation > Salt Chlorinators > CORE Series

Question 36

I have an RJ30 unit which I turn off at night. Start up in the morning results in a noticeable motor sound. I can View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 37

auto power on View answer

Asked 3 ´years ago | Support

Question 38

Low or no chloine

Asked 3 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 39

how acccurate is the control unit salinity reading? View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 40

Do the Smartflo pumps work with third-party automation systems (Pentair/Jandy/Hayward)? View answers

Asked 2 ´years ago | Support

Question 41

I have an issue with the RJ 45. I powers up and stops at cell connection. We haven't had any issues since July 2022 View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 42

I see bubbling and calcium buildup on 1/2 of the titanium plates with low/no chlorine. Do I need a new cell? View answer

Asked 3 ´years ago | Replacement Cells > SJ-Classic Replacement Cells

Question 43

How long does the RJ+ stay in reverse polarity mode? View answer

Asked 1 ´year ago | Support

Question 44

Installation guide with flex hose View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 45

What salinity ppm (high limit) stops generating chlorine? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 46

Power level readings View answer

Asked 3 ´years ago | Support

Question 47

How do I open the ozonater to check the bulb? View answer

Asked 4 ´years ago | Support

Question 48

CircuPool Gen9 connection pins are different from my original Hayward View answer

Asked 1 ´year ago | Support

Question 49

How do I know the CircuPool INDIGO3 ozonater is working on a new install? View answer

Asked 4 ´years ago | Support

Question 50

Why is the salinity average always lower than instant level? View answer

Asked 3 ´years ago | Support

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