Support Q&A

Question 1

Is it possible to plug in the CORE to a timer which then regulates when the CORE turns on and off? View answer

Asked 1 ´year ago | Support

Question 2

will a aftermarket salt cell work with the controller View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series

Question 3

Have Hayward Goldline GLC-Cell-5 & Aqua Logic controller for T5 & T15 cells. View answer

Asked 1 ´year ago | Replacement Cells > Aftermarket Replacement Cells <span>fitting Hayward® / Goldline®</span> > CircuPool® CIR-GEN15 Aftermarket Replacement Cell fits Hayward® AquaRite® 40,000 Gal. Models

Question 4

New CORE 35 is not producing chlorine. View answer

Asked 10 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 5

Edge cell flow direction View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > EDGE Series

Question 6

Can the flow switch be installed vertically while the CORE will be horizontal? View answer

Asked 1 ´year ago | Support

Question 7

Is there a reset button on the Edge unit? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 8

If the display has no voltage and or amps ? What's the fix ? View answer

Asked 10 ´months ago | Support

Question 9

I have the core Series 55 and it runs a few hours, then goes to System Error?? View answer

Asked 1 ´year ago | Support

Question 10

Can a circupool core 55 system be used on an above ground pool View answer

Asked 1 ´year ago | Support

Question 11

Should the CirucPool Saltwater Chlorinator be installed before or after a Polaris Pool Pump? View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 12

Installation guide with flex hose View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 13

Si-40 Replacement Cell View answer

Asked 11 ´months ago | Support

Question 14

Should pool water pH be adjusted for my CircuPool salt chlorine generator? View answer

Asked 8 ´months ago | Support

Question 15

Is there a way to adjust brightness of display? View answer

Asked 8 ´months ago | Support

Question 16

What salinity ppm (high limit) stops generating chlorine? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 17

I have a si45 plus and my system is set up F15, my pool is 4o,ooo gal, what cell is the best and longest warranty View answer

Asked 9 ´months ago | Support

Question 18

Do I need a flow switch for the Core15 salt generator? View answer

Asked 8 ´months ago | Support

Question 19

I have a Hayward Swim Pure W3T-Cell-9 salt chlorine generator. Which of your cells is compatible with my system? View answer

Asked 1 ´year ago | Support

Question 20

Everything is normal but my no flow led light is on , not sure what to do please help ? View answer

Asked 1 ´year ago | Support

Question 21

Can the control unit stay outdoors during the winter View answer

Asked 1 ´year ago | Support

Question 22

Can you calibrate salinity on an RJ60+? View answer

Asked 1 ´year ago | Support

Question 23

Edge controller not set to cell size View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 24

CircuPool SJ-20 Salt Chlorine Generator View answer

Asked 1 ´year ago | Support

Question 25

Does the CircuPool® UL40 shut down when the flow sensor is disabled. Are landscaper cut the cable in error. View answer

Asked 1 ´year ago | Support

Question 26

I have an issue with the RJ 45. I powers up and stops at cell connection. We haven't had any issues since July 2022 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 27

Can I use the EDGE 40 with 1 1/2' piping? View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > EDGE Series

Question 28

How do I open the ozonater to check the bulb? View answer

Asked 3 ´years ago | Support

Question 29

Why is salt level reading not accurate? View answer

Asked 3 ´years ago | Support

Question 30

I have purchased a Core 35 to convert my Fiberglass inground pool to salt water for 2023. View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 31

Is the CORE35 rated for direct sun? I live in AZ and my system is not shaded View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 32

What's the ideal system setting for CORE Series Salt System? View answer

Asked 2 ´years ago | Support

Question 33

What's the ideal system setting for EDGE Series Salt System? View answer

Asked 2 ´years ago | Support

Question 34

What's the ideal system setting for Universal Series Salt System? View answer

Asked 2 ´years ago | Support

Question 35

What's the ideal system setting for SJ Series Salt System? View answer

Asked 2 ´years ago | Support

Question 36

Is there a warranty on the salt cell core55 View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 37

How do you calibrate the salt level on my customers UL25. Brand new syst.salt is at 3500 but is reading only 2800 View answer

Asked 4 ´months ago | Support

Question 38

I see bubbling and calcium buildup on 1/2 of the titanium plates with low/no chlorine. Do I need a new cell? View answer

Asked 2 ´years ago | Replacement Cells > SJ-Classic Replacement Cells

Question 39

Why is the salinity average always lower than instant level? View answer

Asked 2 ´years ago | Support

Question 40

Stablizer level View answer

Asked 5 ´months ago | Support

Question 41

My sj45 system will turn on and all lights green after 5min they turn red. Salt level is good and cell clean View answer

Asked 5 ´months ago | Support

Question 42

Core55 output View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 43

auto power on View answer

Asked 2 ´years ago | Support

Question 44

Cell Amp View answer

Asked 6 ´months ago | Support

Question 45

What is a replacement for sj-30 salt cell ? View answer

Asked 6 ´months ago | Support

Question 46

Does the Stand have installation manual and additional fittings required for installation? View answer

Asked 6 ´months ago | Filters > CircuPool® TJ-16 Typhoon Pre-Filter

Question 47

I ordered a new touch screen for my RJ30+, but no instructions came with the part. Are the instructions on your web site? View answer

Asked 2 ´years ago | Support

Question 48

why do i continue to have a negative volt reading View answer

Asked 2 ´years ago | Replacement Parts > Parts & Accessories > Si / Universal Models

Question 49

I broke my Pressure sensor on my total ph balance co2 system and want to order a new one. Where can I order this View answer

Asked 7 ´months ago | Support

Question 50

What strength of Muratic Acid do you use in the 1 to 10 ratio for cleaning the cell in a core55 generator? View answer

Asked 6 ´months ago | Support

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