Support Q&A

Question 1

Cell current 0 amps, generate light flashing, water temp 66.5, Salinity Now 0000PPM, Salinity Average: 3600 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 2

What's the ideal system setting for EDGE Series Salt System? View answer

Asked 3 ´years ago | Support

Question 3

What's the ideal system setting for Universal Series Salt System? View answer

Asked 3 ´years ago | Support

Question 4

Is there a warranty on the salt cell core55 View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 5

What strength of Muratic Acid do you use in the 1 to 10 ratio for cleaning the cell in a core55 generator? View answer

Asked 10 ´months ago | Support

Question 6

My system does not use a timer, can the RJ45 rely on the flow sensor to switch on and off? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 7

Separate circuit for Core55? View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 8

Do I need a flow switch for the Core15 salt generator? View answer

Asked 1 ´year ago | Support

Question 9

can't power up RJ30+,all fuses are ok and have a message Cell Connection, View answer

Asked 2 ´years ago | Support

Question 10

How do you calibrate the salt level on my customers UL25. Brand new syst.salt is at 3500 but is reading only 2800 View answer

Asked 8 ´months ago | Support

Question 11

Does the Stand have installation manual and additional fittings required for installation? View answer

Asked 10 ´months ago | Filters > CircuPool® TJ-16 Typhoon Pre-Filter

Question 12

Is it safe to keep control module powered up if pool pump is off(no water flow)? View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 13

Not all the sediment is leaving the sediment chamber after using the purge valve. View answer

Asked 10 ´months ago | Support

Question 14

I have an issue with the RJ 45. I powers up and stops at cell connection. We haven't had any issues since July 2022 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 15

Pump won't prime, pump speed stuck at 0. View answer

Asked 2 ´years ago | Pumps > SmartFlo VS Pumps > CircuPool SmartFlo® Variable Speed Pool Pump - 1.7 THP

Question 16

Does the flow switch measure water temp as well? View answer

Asked 11 ´months ago | Support

Question 17

Everything is normal but my no flow led light is on , not sure what to do please help ? View answer

Asked 1 ´year ago | Support

Question 18

I bought an Si 40 system 1 month ago. I get Slo error even tho salt ppm is 3500. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 19

CircuPool Gen9 connection pins are different from my original Hayward View answer

Asked 1 ´year ago | Support

Question 20

How do I open the ozonater to check the bulb? View answer

Asked 3 ´years ago | Support

Question 21

How do I know the CircuPool INDIGO3 ozonater is working on a new install? View answer

Asked 3 ´years ago | Support

Question 22

It is OK to have cell installed during opening clean, balance and shock treatment? View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE55 Salt Chlorine Generator

Question 23

Should pool water pH be adjusted for my CircuPool salt chlorine generator? View answer

Asked 1 ´year ago | Support

Question 24

will a aftermarket salt cell work with the controller View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > SJ Series

Question 25

Have Hayward Goldline GLC-Cell-5 & Aqua Logic controller for T5 & T15 cells. View answer

Asked 2 ´years ago | Replacement Cells > Aftermarket Replacement Cells <span>fitting Hayward® / Goldline®</span> > CircuPool® CIR-GEN15 Aftermarket Replacement Cell fits Hayward® AquaRite® 40,000 Gal. Models

Question 26

I see bubbling and calcium buildup on 1/2 of the titanium plates with low/no chlorine. Do I need a new cell? View answer

Asked 3 ´years ago | Replacement Cells > SJ-Classic Replacement Cells

Question 27

My edge40 has a blinking low salt light but salt level is 4000ppm

Asked 20 ´days ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE40 Salt Chlorine Generator

Question 28

My sj45 system will turn on and all lights green after 5min they turn red. Salt level is good and cell clean View answer

Asked 9 ´months ago | Support

Question 29

Is the CORE35 rated for direct sun? I live in AZ and my system is not shaded View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 30

Stablizer level View answer

Asked 9 ´months ago | Support

Question 31

CircuPool CORE-55 Salt Chlorine Generator display reversed

Asked 18 ´days ago | Support

Question 32

I have the universal cell and I can not get my chlorine levels up View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > Universal Series

Question 33

How can I test an RJ chlorinator to verify it is operating properly View answer

Asked 10 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 34

CircuPool SJ-20 Salt Chlorine Generator View answer

Asked 1 ´year ago | Support

Question 35

Core55 output View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 36

I broke my Pressure sensor on my total ph balance co2 system and want to order a new one. Where can I order this View answer

Asked 11 ´months ago | Support

Question 37

Can a circupool core 55 system be used on an above ground pool View answer

Asked 1 ´year ago | Support

Question 38

Core 35 that was bought in April 2022 and the container is leaking how can i order just the container View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 39

If the display has no voltage and or amps ? What's the fix ? View answer

Asked 1 ´year ago | Support

Question 40

How do I clean the cj-150 filter element? View answer

Asked 2 ´years ago | CircuPool® CJ-150 Cartridge Filter

Question 41

Core 55 bought 1 year ago. Broken already

Asked 1 ´day ago | Sanitation > Salt Chlorinators > CORE Series

Question 42

UL40 View answer

Asked 11 ´months ago | Support

Question 43

Edge controller not set to cell size View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 44

Display fails. Can I replace the display board? View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > Universal Series

Question 45

Can the control unit stay outdoors during the winter View answer

Asked 1 ´year ago | Support

Question 46

Si-40 Replacement Cell View answer

Asked 1 ´year ago | Support

Question 47

I have a Hayward Swim Pure W3T-Cell-9 salt chlorine generator. Which of your cells is compatible with my system? View answer

Asked 1 ´year ago | Support

Question 48

Can I use the EDGE 40 with 1 1/2' piping? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 49

At what salinity levels does the RJ-60+ stop powering the salt cell? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 50

Can rj60 be powered from pentair intelliflo3 vsp built in 5 amp relay View answer

Asked 1 ´year ago | Support

Support Q&A

Activity timeframe

Browse by Topic

Tools