Support Q&A

Question 1

Why is salt level reading not accurate? View answer

Asked 2 ´years ago | Support

Question 2

How do I clean the CircuPool RJ45+ salt cell? View answer

Asked 2 ´years ago | Support

Question 3

How do you know if your flow switch is bad? View answer

Asked 4 ´months ago | Support

Question 4

My RJ PLUS control module is reading 0 amps; it's not generating chlorine. Possible fix? View answer

Asked 1 ´year ago | Support

Question 5

Is there a reset button on the Edge unit? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 6

Edge cell flow direction View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > EDGE Series

Question 7

Buttons not working View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 8

Do the Smartflo pumps work with third-party automation systems (Pentair/Jandy/Hayward)? View answers

Asked 1 ´year ago | Support

Question 9

Is it possible to plug in the CORE to a timer which then regulates when the CORE turns on and off? View answer

Asked 1 ´year ago | Support

Question 10

Does Circupool recycle used salt cells? View answer

Asked 1 ´year ago | Replacement Cells > EDGE-Series Replacement Cells

Question 11

What is Quick Clean? View answer

Asked 4 ´months ago | Support

Question 12

CircuPool SmartFlo E-07. How to fix? View answer

Asked 1 ´year ago | Support

Question 13

how acccurate is the control unit salinity reading? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 14

Have Hayward Goldline GLC-Cell-5 & Aqua Logic controller for T5 & T15 cells. View answer

Asked 1 ´year ago | Replacement Cells > Aftermarket Replacement Cells <span>fitting Hayward® / Goldline®</span> > CircuPool® CIR-GEN15 Aftermarket Replacement Cell fits Hayward® AquaRite® 40,000 Gal. Models

Question 15

How can I test an RJ chlorinator to verify it is operating properly View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 16

Cell Amp View answer

Asked 2 ´months ago | Support

Question 17

Is there a warranty on the salt cell core55 View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 18

What's the ideal system setting for EDGE Series Salt System? View answer

Asked 2 ´years ago | Support

Question 19

Pump won't prime, pump speed stuck at 0. View answer

Asked 1 ´year ago | Pumps > CircuPool SmartFlo® Variable Speed Pool Pump - 1.7 THP

Question 20

I have a 16,000 gallon above ground pool, will the Edge Series work? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 21

I have a Hayward Swim Pure W3T-Cell-9 salt chlorine generator. Which of your cells is compatible with my system? View answer

Asked 1 ´year ago | Support

Question 22

Can an SJ-45A cell be used with an SJ-35A control module? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool® SJ-35 Salt Chlorine Generator

Question 23

How long does the RJ+ stay in reverse polarity mode? View answer

Asked 3 ´months ago | Support

Question 24

How do I order a SI+25 cell replacement? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool® Universal25 Salt Chlorine Generator

Question 25

I have a 2 speed pump. Can I run the pump on the lower speed with a UL25 model? View answer

Asked 1 ´year ago | Support

Question 26

If the display has no voltage and or amps ? What's the fix ? View answer

Asked 6 ´months ago | Support

Question 27

New CORE 35 is not producing chlorine. View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 28

Are you sure I can't put my swcg before the heater? View answer

Asked 3 ´years ago | Support

Question 29

Is there a way to adjust brightness of display? View answer

Asked 3 ´months ago | Support

Question 30

I just installed ul25. When I power it on, the salinity says 3100 and stuck at that level. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series

Question 31

My old Hayward Aquarite was vertical with no flow switch needed. Do I need one for the RJ45? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 32

The salt level on my RJ 45+ reads correctly and 5 minutes later reads low salt. Cleaning does nothing. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 33

I have the system with 3 CO2 cylinders. Can I open all 3 cylinders at the same time or I have to open one by one? View answer

Asked 1 ´year ago | Sanitation > pH Control > CircuPool TOTALBalance pH Control System with Patented CO2 Infusion

Question 34

Can the CircuPool Indigo3's ozone manifold be installed vertically? View answer

Asked 1 ´year ago | Sanitation > Ozone Generators > INDIGO3 Series > CircuPool® INDIGO3-XL Ozone Generator for Swimming Pools

Question 35

Salt low sensor lit but salinity measures 3800. Cell has been cleaned but still get error code. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 36

My system does not use a timer, can the RJ45 rely on the flow sensor to switch on and off? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 37

Suction View answer

Asked 1 ´year ago | Support

Question 38

will a aftermarket salt cell work with the controller View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series

Question 39

Should pool water pH be adjusted for my CircuPool salt chlorine generator? View answer

Asked 3 ´months ago | Support

Question 40

Installation guide with flex hose View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 41

can't power up RJ30+,all fuses are ok and have a message Cell Connection, View answer

Asked 1 ´year ago | Support

Question 42

Do I need a flow switch for the Core15 salt generator? View answer

Asked 4 ´months ago | Support

Question 43

RJ60+ reading a voltage (around 28) but zero salinity and amps View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 44

No power on unit View answer

Asked 4 ´months ago | Support

Question 45

Can the flow switch be installed vertically while the CORE will be horizontal? View answer

Asked 1 ´year ago | Support

Question 46

I have an RJ30+ and my keypad seems to be bad. I'm not sure which keypad I need. View answer

Asked 4 ´months ago | Support

Question 47

I have the core Series 55 and it runs a few hours, then goes to System Error?? View answer

Asked 1 ´year ago | Support

Question 48

Can a circupool core 55 system be used on an above ground pool View answer

Asked 1 ´year ago | Support

Question 49

My pool pump runs all the time. Do I need a timer for my SJ-35A series? View answer

Asked 4 ´months ago | Support

Question 50

Can I use the EDGE 40 with 1 1/2' piping? View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > EDGE Series

Support Q&A

Activity timeframe

Browse by Topic

Tools