Question 1

CircuPool Core Salt Chlorinator doesnt turn on. View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 2

Will this filter work in a Hayward Filter cannister with 150 sq ft cartridge? Thanks. View answer

Asked 2 ´years ago

Question 3

The salt level on my RJ 45+ reads correctly and 5 minutes later reads low salt. Cleaning does nothing. View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 4

what does the other side look like? Could you send a picture of the top side of the unit as it would appear on the pump? Does it have the clock display and programming buttons that is removed when attaching this to the motor? View answer

Asked 3 ´years ago

Question 5

Just received my order from you and it was a housing O-ring, Mechanical Seal, and impeller, not quite sure of the sequence and I want to be sure I put everything back the way it suppose to be. Would you have a better picture you could e-mail me that is a little better than the manual shows. When I unscrewed the impeller some of the parts on mechanical seal came apart and I would like to make sure I do this right. Thanks for any help you could give me. View answer

Asked 2 ´years ago

Question 6

Does the CORE 35 have to be connected to a timer? View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 7

Little add on to previous two questions that I submitted. Pool is located in south Florida (Port Charlotte, FL). Equipment is all outside. Lots of sun, rain and humidity. What would be best configuration for installing swg and O3 units together? Thanks again, Bill View answer

Asked 2 ´years ago | Sanitation > Ozone Generators

Question 8

I installed an RJ 45 this spring. Should I cover the control module this winter? View answer

Asked 5 ´months ago | Support

Question 9

No lights View answer

Asked 7 ´months ago

Question 10

I purchased a Universal 55 to replace a Pentair Salt System and I was wondering if there is an adapter kit or if I will just have to modify the plumbing myself. Thank you for your time and I can't wait to see the new system in action! View answer

Asked 2 ´years ago

Question 11

does it matter witch cell I replace the old one with View answer

Asked 4 ´years ago | Replacement Cells > Si-Series Replacement Cells

Question 12

How long do they last? View answer

Asked 7 ´months ago

Question 13

what are the differences between the current version of the CORE55 generator and the prior 2022 version? View answer

Asked 7 ´months ago

Question 14

Do you offer a military discount View answer

Asked 9 ´months ago

Question 15

Where is the serial number located? View answer

Asked 7 ´months ago

Question 16

is cable installed ready to use View answer

Asked 3 ´years ago | Replacement Cells > Si-Series Replacement Cells

Question 17

What is the part number for the RJ16 salt generator system? View answer

Asked 4 ´years ago | Replacement Cells > RJ PLUS-Series Replacement Cells

Question 18

MY Hayward T-15 salt cell is not working and am wondering if your unit will plug in directly to my Hayward control box. My unit is 5 years old. Thanks View answer

Asked 2 ´years ago

Question 19

My chlorinator is saying there is no water flow, but the water is flowing just fine with no obstructions. The flow indicator switch moves freely. What can I do?? View answer

Asked 2 ´years ago

Question 20

My CircuPool RJ-PLUS control box is noisy. How can I fix it? View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 21

In the SF1.0P-SCK CircuPool SmartFlo Replacement Strainer Cover Kit, is the plastic window supposed to be loose? View answer

Asked 2 ´months ago

Question 22

I have a Hayward Goldline Turbo Cell Tcell 925. What is your replacement for this? Will it plug into Hayward panel? View answer

Asked 2 ´months ago

Question 23

HI..MY SALT LEVEL PPM IS 5000. WILL YUR SYTEM STILL GENERATE CLHORILE AT THIS LEVEL? View answer

Asked 4 ´years ago

Question 24

Is the salt cell covered under the warranty? View answer

Asked 2 ´months ago

Question 25

My systems flow switch light is staying on. It is a brand new system, just plugged it in today. View answer

Asked 8 ´months ago

Question 26

Why is it showing red lights and not producing chlorine? View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 27

Will this work with my existing T-15 cell? View answer

Asked 5 ´years ago

Question 28

My present salt cell is a Circupool T-15. The pool is 18,000 gallons. I don’t see the T-15 on your website. Is it still being manufactured? View answer

Asked 3 ´years ago

Question 29

Concerning your RJ-20 System, I am close to the beach and a very corrosive environment, what is the rating on your control box and how does it stand up in salty conditions? View answer

Asked 3 ´years ago

Question 30

I have a Hayward GLX Cell 5 , which of your products will work? I am tired of my pool company gouging me. View answer

Asked 3 ´years ago | Replacement Cells > Aftermarket Replacement Cells <span>fitting Hayward® / Goldline®</span>

Question 31

How do I clean the salt cell? View answer

Asked 7 ´months ago | Sanitation

Question 32

I Can't Raise the Output on my CircuPool RJ 45+ View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 33

I have a Core 35 that was bought in April 2022, and the System Error light keeps blinking. View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 34

How to handle warranty claims for a CircuPool CORE Salt Chlorinator? View answer

Asked 2 ´months ago

Question 35

cell connection error displaying View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 36

The dual filter combos - do the cartridge filters come with a cartridge filter? Or do you have to also buy the cartridge in addition to the combo cost? For example - thinking about the dual filter combo with the CJ 2750. Will the dual combo purchase include the cartridge or will the combo arrive without a cartridge? View answer

Asked 2 ´years ago

Question 37

Hi, if down the road the pump needs maintenance or replacing is there a way to replace the pump motor only? Not the electronics? Do you sell these parts? View answer

Asked 4 ´years ago

Question 38

The pump has written on it : This pump must be installed with a two, multi, or variable speed pump motor controller. The manual says nothing about this. Do I need something else to install this or is it already on the pump? Thanks View answer

Asked 2 ´years ago

Question 39

Will it still generate chlorine with a high salt reading? View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > Universal Series

Question 40

I have Blue essence salt system 25,000 gallons can I use this cell on my system. View answer

Asked 3 ´years ago

Question 41

Do tanks come filled? View answer

Asked 5 ´months ago

Question 42

Will the Circupool CIR-GEN15 be compatible with the Hayward T Cell 940 Turbo Salt Cell Goldline? That is what we currently have View answer

Asked 3 ´years ago

Question 43

does this replace my hayward goldmine turbo cell # TCELL940 ? MY POOL IS 10,000 GALLONS View answer

Asked 3 ´years ago

Question 44

Display reads HOT View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 45

My screen is not working View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 46

Will your pump easily replace a Jandy vsfhp165aut ? View answer

Asked 5 ´months ago

Question 47

How do I reset cell maintenance light after cleaning it? View answer

Asked 5 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 48

I am a return customer and very pleased with the salt chlorinating system purchased June 2020 from your organization. The next project is to replace filter system. The CJ-150 system will do the job for a 17.5K gallon pool. Are you still offering veteran and/or frontline worker incentives? I can provide an ID card upon request. Thank you, Luis Rodriguez View answer

Asked 4 ´years ago

Question 49

Do I need to remove electrode and control unit when winterizing in the Northeast area? View answer

Asked 4 ´months ago

Question 50

Is this product compatible with the Circupool Si 55 Universal salt cell? View answer

Asked 3 ´months ago

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