Question 1

Brand new rj30 won’t read salinity and cell amps read zero at max power View answer

Asked 9 ´months ago

Question 2

I have a Pentair IChlor 30, 3 months old. This is the 3rd unit replaced in the 3 yr warranty. What would you reco View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > Universal Series

Question 3

Hi, our CORE unit shows 'low temp' at 86°F. Please advise. View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 4

Why do I have to clean my unit every week? My pool chemicals are all in range and I check them twice a week. View answer

Asked 9 ´months ago

Question 5

No flow View answer

Asked 2 ´days ago

Question 6

cell connection message and control panel will not power off with power button View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 7

I bought an Si 40 system 1 month ago. I get Slo error even tho salt ppm is 3500. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 8

how to replace a rj-60 keypad? View answer

Asked 8 ´months ago

Question 9

The generator won’t go above 50%. I click the “+” but it stops at 50% View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 10

Is it better to run this on 110 or 220 volts? View answers

Asked 2 ´years ago

Question 11

Does the warranty cover the salt cell? View answer

Asked 11 ´months ago

Question 12

Can I wire the Core35 to my pool pump wiring, so power is provided only when the pump is running? View answer

Asked 11 ´months ago

Question 13

Is there a Canadian distributor for your products currently? View answer

Asked 1 ´year ago | Sanitation

Question 14

I have a Hayward Swim Pure W3T-Cell-9 salt chlorine generator. Which of your cells is compatible with my system? View answer

Asked 8 ´months ago | Support

Question 15

Cell Connection error after power on/off won't go away View answer

Asked 2 ´years ago

Question 16

How will this work with a hot tub? View answer

Asked 7 ´months ago | Pumps > CircuPool SmartFlo Series Variable Speed Pool Pumps - Owner Resources

Question 17

"Cell Connection" locks up display and controls. My understanding there is a module addition to fix this issue ? View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 18

Is this too much hp for replacing a single speed 1hp pump? View answer

Asked 11 ´months ago

Question 19

Are you sure I can't put my swcg before the heater? View answer

Asked 2 ´years ago | Support

Question 20

What is the difference between the RJ vs the SJ series? View answer

Asked 6 ´years ago

Question 21

Can this replace a Jandy Aquapure 1400 with automation (Jandy AquaLink)? View answer

Asked 5 ´years ago

Question 22

Hello, What is the minimum flow rate (GPM) for operation for the CircuPool Core series? I currently have a Jandy VSP pump that I run at 1200 rpms that generates 22 gpm. Would the Chlorinator work at this low flow rate? Thanks in advance for your assistance. Have a GREAT Day. Regards, Eric Brown View answer

Asked 2 ´years ago

Question 23

Does the unit stop making chlorine when the water temperature drops? My cold water light is on and it doesn't seem to be making any chlorine. If it stop, what is the temperature range for it to work? View answer

Asked 3 ´years ago

Question 24

When I winterize the pool, do I need to do anything different now that I have a CircuPool CORE salt chlorine generator on my pool?? View answer

Asked 2 ´years ago

Question 25

Why would the pump be sucking air? View answer

Asked 2 ´years ago

Question 26

How do I shock my salt water pool that has a RJ60+ system. View answer

Asked 2 ´years ago

Question 27

The pump has written on it : This pump must be installed with a two, multi, or variable speed pump motor controller. The manual says nothing about this. Do I need something else to install this or is it already on the pump? Thanks View answer

Asked 3 ´years ago

Question 28

Unit will not power up….no lights at all View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 29

My pool pump is about 5 feet below the water surface. Is there a check valve to prevent water backing into the CircuPool TOTALBalance pH control system? View answer

Asked 2 ´years ago

Question 30

Do you offer a military discount View answer

Asked 10 ´months ago

Question 31

I'm interested in the bypass cell for the RJ45+, however I do not know whether my generator is "3rd generation". View answer

Asked 2 ´years ago

Question 32

Cold water indicator is on when water is not cold View answer

Asked 10 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 33

Does the filter come with the initial cartridge or is that ordered separately? Can CJ-2750 handle a 15,000 gallon pool that also has an RJ30+ salt cell unit? View answer

Asked 3 ´years ago

Question 34

I just upgraded my cell from a SI45 to SI 60. currently shows F-15. what setting Does it need to be changed to View answer

Asked 1 ´year ago

Question 35

My Hayward Aqua Rite system is not generating and says low salt check cell. I checked salt and salt is good. Cleaned cell ,reset system and still shows check cell. Low salt. I’m trying to decide if I should replace cell or complete system. Is this typical when cell is bad or is panel also bad . Is there a way to check.? View answer

Asked 2 ´years ago | Replacement Cells > Aftermarket Replacement Cells <span>fitting Hayward® / Goldline®</span>

Question 36

How to program the RJ-30 to turn on and off? Is there a way to program the system? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 37

why does the housing leak? I replaced gasket and it leaks around the threads View answer

Asked 2 ´years ago

Question 38

does this replace my hayward goldmine turbo cell # TCELL940 ? MY POOL IS 10,000 GALLONS View answer

Asked 4 ´years ago

Question 39

Replace cell only? View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 40

I purchased a SJ-20 (from Amazon, hasn't arrived yet) it was a panic buy, only nine left yada yada, no chlorine available locally. but I realize now that the unit will likely be undersized as my pool is 30000 gallons. they didn't indicate volume or capacity and I did not find you website until after i made the purchase. So am i wasting my time with this unit or do I have any recourse ( upgrade path? bigger cell etc.) any input would be appreciated. View answer

Asked 3 ´years ago

Question 41

The RJ45+ touch pad stopped working properly View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 42

My RJ45 temperature displays high at 168.9 degree but my water temperature is only 57 degrees View answer

Asked 1 ´month ago

Question 43

My RJ30+ was professionally installed, three weeks ago. It appears it is running. BUT it is not generating chlorine. View answer

Asked 11 ´months ago

Question 44

Message box says cell connection. No buttons work View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 45

How many hours a day will the pump need to run for the C02 injector to keep a 15,000 gallon salt pool W salt chlorinator at a PH of 7.4? View answer

Asked 2 ´years ago

Question 46

How often do you have to refill the CO2 tank? View answer

Asked 6 ´years ago

Question 47

Does Circupool recycle used salt cells? View answer

Asked 1 ´year ago | Replacement Cells > EDGE-Series Replacement Cells

Question 48

SmartFlo 2.0 hp from DiscountSaltPool and I have a questions. (1) Where is the sn View answer

Asked 1 ´month ago | Pumps > CircuPool SmartFlo Series Variable Speed Pool Pumps - Owner Resources

Question 49

I own a CORE35 salt chlorinator system, I am interested in the TotalBalance PH CO2 system, website states there might be a coupon code for existing salt chlorinator users? View answer

Asked 2 ´years ago | Sanitation > pH Control

Question 50

Power won't go above or below 50 View answer

Asked 1 ´month ago

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