Sanitation Q&A

Question 1

I'm interested in the bypass cell for the RJ45+, however I do not know whether my generator is "3rd generation". View answer

Asked 1 ´year ago

Question 2

Does the control box on CORE series salt systems separate from the chlorinator, for descaling View answer

Asked 1 ´year ago

Question 3

What are the CircuPool EDGE control module dimensions? View answer

Asked 1 ´year ago

Question 4

It started to flash a light on the panel indicating the cell, but cleaning doesn't help. How to clear the light? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series

Question 5

My pool pump is about 5 feet below the water surface. Is there a check valve to prevent water backing into the CircuPool TOTALBalance pH control system? View answer

Asked 1 ´year ago

Question 6

How do you claim a warranty on my CircuPool equipment? View answer

Asked 2 ´years ago

Question 7

Why is salt level reading not accurate? View answer

Asked 2 ´years ago | Support

Question 8

What do I do when the cell maintenance light is on my CircuPool RJ45+ salt chlorine generator? View answer

Asked 2 ´years ago

Question 9

When I winterize the pool, do I need to do anything different now that I have a CircuPool CORE salt chlorine generator on my pool?? View answer

Asked 2 ´years ago

Question 10

how to find type of unit cell in my system? View answer

Asked 2 ´years ago

Question 11

The display screen is not working properly View answer

Asked 2 ´years ago

Question 12

Do you make an extension cable for the rj 45 cell? View answer

Asked 2 ´years ago

Question 13

Can you replace a core35 cell with a core55 if you need more output or do you have to replace the controler too View answer

Asked 2 ´years ago

Question 14

How do I clean the CircuPool RJ45+ salt cell? View answer

Asked 2 ´years ago | Support

Question 15

What product do you recommend cleaning the salt cell with? View answer

Asked 2 ´years ago

Question 16

How many titanium plates does this EDGE-40 cell have? View answer

Asked 2 ´years ago

Question 17

Will the generator be compatible with my infinity i40 salt cell View answer

Asked 2 ´years ago

Question 18

How do I open the ozonater to check the bulb? View answer

Asked 2 ´years ago | Support

Question 19

How do I know the CircuPool INDIGO3 ozonater is working on a new install? View answer

Asked 2 ´years ago | Support

Question 20

Is the flow switch required on a salt chlorinator system? View answer

Asked 2 ´years ago

Question 21

Does the CircuPool INDIGO3 ozone generator operate on 110V or 220V power? View answer

Asked 2 ´years ago

Question 22

Are you sure I can't put my swcg before the heater? View answer

Asked 2 ´years ago | Support

Question 23

My generate light is flashing on my CircuPool RJ45+, what does that mean? View answer

Asked 2 ´years ago

Question 24

Is the CircuPool SJ salt system a complete kit? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > SJ Series

Question 25

Can the CircuPool SJ be used on an above ground pool? View answer

Asked 2 ´years ago

Question 26

How long will the cell last before it needs to be replaced? View answer

Asked 2 ´years ago

Question 27

What would you recomand using your products in place of a Pentair #520555 IntelliChlor IC40 Salt Chlorine Generator Cell. View answer

Asked 2 ´years ago

Question 28

I would like to confirm that the Core55 can be connected to an Pentair EasyTouch and IntelliTouch Pool and Spa System as I believe it can. Will the unit work? View answer

Asked 2 ´years ago

Question 29

My core 55 is only showing one bar and if I increase the bars, it one flashes on another bar. It also says to clean the unit which I have done several times. What can I do to fix the problem. At first, it was working great. View answer

Asked 2 ´years ago

Question 30

I currently have an RG 30 but it doesn’t seem to be reading the salinity levels correctly. I’m wondering if I need to purchase a separate new cell. If so how much would it be?Many thanks Jeff View answer

Asked 2 ´years ago

Question 31

How do I shock my salt water pool that has a RJ60+ system. View answer

Asked 2 ´years ago

Question 32

why does the housing leak? I replaced gasket and it leaks around the threads View answer

Asked 2 ´years ago

Question 33

is there a way to calibrate the cell? salt level in the pool shows to be around 3900 and the display shows salt too low...any help greatly appreciated..thank you... it is a si30 system with a 15000 gallon pool View answer

Asked 2 ´years ago

Question 34

Overall length of salt cell. Also, is it 2 inch tuping in and out, or does it have recucing bushings to change larger size to 2 inch? What's the approximate weight of the salt cell? View answer

Asked 2 ´years ago

Question 35

When do you think this product will be available again? I am converting a 9 person hot tub to saltwater. Would the edge25 be too large for hot tub? View answer

Asked 2 ´years ago

Question 36

Can this chlorinator be added before the filter after the pump ?The existing pool system is very constrained where the water returns to the pool after the filter View answer

Asked 2 ´years ago

Question 37

Is there a replacement for the cell when it finally dies, or do you have to buy the entire system? I am not seeing one on the site. View answer

Asked 2 ´years ago

Question 38

Can I easily replace my jandy 1400 aquapure system with this circupool 40k unit? View answer

Asked 2 ´years ago

Question 39

when there is no electricity, will the device return to work after the power is restored? View answer

Asked 2 ´years ago

Question 40

Are replacement cells readiiy available and how much $ If the flow valve breaks, can it be replaced or is a new cell required. View answer

Asked 2 ´years ago

Question 41

Do you offer a military discount? View answer

Asked 2 ´years ago

Question 42

I just ordered an RJ-45+. Should I install a check valve after the heater? View answer

Asked 2 ´years ago

Question 43

We're thinking of replacing out Hayward with this system. Can we reply on the flow switch to turn the chlorinator on and off? The pump is always powered, but has an internal controller as well as variable speed. We can have reduced flow as well as no flow during parts of the day. Will this hurt your system? Thank you in advance. View answer

Asked 2 ´years ago

Question 44

What is the max amp draw of this unit? I am trying to decide if I should add it to my pump circuit or add a new circuit and if the latter than size the circuit. View answer

Asked 2 ´years ago

Question 45

Can I use this system to lower my PH to 6.9 - 7.0? I have a staining problem and it is advised to lower the Ph to break uip the calcium covering the dirt so it can be vacuumed up View answer

Asked 2 ´years ago | Sanitation > pH Control

Question 46

The Flow LED on the panel will turn green for aprox. 10 seconds and then go red for aprox. 2 min. When it will go green again for 10 seconds repeating. Could this be a faulty flow switch or something else? View answer

Asked 2 ´years ago

Question 47

Does the CircuPool Core 35 come with a sacrificial anode? View answer

Asked 2 ´years ago

Question 48

I have a timer on my pump. Does the generator need to be on a timer also or is it ok to just let the flow switch shut down the unit when the pump is off? View answer

Asked 2 ´years ago

Question 49

Will the universal 40 cell fit the t-15 directly. View answer

Asked 2 ´years ago

Question 50

Can we get an adapter kit for a pentair ic 40 View answer

Asked 2 ´years ago

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