Sanitation Q&A

Question 1

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 2

I bought an Edge 25 from Discount Salt Pool, is that product covered under warranty or do I have to order from you to receive a full warranty? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 3

After connecting power cables to power source, voltage reading is at 7.5 and cell amperage reads -0.00. Please help View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 4

RJ60+ reading a voltage (around 28) but zero salinity and amps View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 5

Will the Core35 fit in the space left by my Hayward T15 cell? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 6

Is a Zinc Anode required? View answer

Asked 1 ´year ago

Question 7

The generate LED is blinking and we are getting a Hot message however the water temperature is actually 68 degrees. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 8

Is there a Canadian distributor for your products currently? View answer

Asked 1 ´year ago | Sanitation

Question 9

Is there a Canadian distributor for your products currently? View answer

Asked 1 ´year ago | Sanitation

Question 10

Can I install replacement cell from an SJ-35 into my SJ-20 so that I get more blades and more chlorine capacity? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series

Question 11

"Hot" Message View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 12

I have an RJ-45 that has been working fine for about 2 years but now indicated "Cell Connect". View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 13

Runs hot! View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 14

I soaked the cell in the muratic acid solution for 10’ but there are still mineral deposits visible on both ends View answer

Asked 2 ´years ago

Question 15

lifespan is 10,000 hours. That’s three years running it eight hours a day. Will it last longer than 10,000 hours? View answer

Asked 2 ´years ago

Question 16

Why not sell the flow switch with the Tee? But you you show the sensor with the tee to sell the sensor. View answer

Asked 2 ´years ago

Question 17

Just started recently, when the unit first turns on, it hums and vibrates. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 18

My display is not accurately forming alphanumeric symbols and twitching, not generating either. What does it need? View answer

Asked 2 ´years ago

Question 19

Will my CIRCUPOOL® UNIVERSAL 25 SALT CHLORINE GENERATOR stop generating when the temperature drops down too far? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 20

Salt level in pool is high(4410ppm)but red high salt light is not on. Should it be? View answers

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 21

Can the RJ+ salt cell be installed vertically? View answer

Asked 2 ´years ago

Question 22

What does the circupool core-15 salt chlorine generator's advanced diagnostics alert you to? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE15 Salt Chlorine Generator

Question 23

Is circupool core35 equipped with advanced system diagnostics? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 24

What does the circupool CORE advanced diagnostics alert you about? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE55 Salt Chlorine Generator

Question 25

What does the circupool CORE55's advanced system diagnostics alert you to? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE55 Salt Chlorine Generator

Question 26

Where do I find the serial number for CORE55 View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 27

What is the voltage for the chlorinator View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 28

i HAVE AN rj45+ AND MORE TIMES THEN NOT i CANT GET THE POWER TO TURN ON OR OFF. dO i NEED A NEW KEYPAD? View answer

Asked 2 ´years ago

Question 29

Where can I find a Bypass Cell for my Universal UL25 View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 30

Should the chlorinator be on while shocking the pool View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 31

I have an RJ30 unit which I turn off at night. Start up in the morning results in a noticeable motor sound. I can View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 32

I bought an Si 40 system 1 month ago. I get Slo error even tho salt ppm is 3500. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 33

Everytime pump stops lights for cell maint and check salt go on. Chems ok and just cleaned cell. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 34

My RJ 45 unit the screen is showing me no amperage what could be the cause View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 35

What is the minimum GPM through 2" pipe to activate the flow switch on 25 model? View answer

Asked 2 ´years ago

Question 36

I have a SJ-55 installed in 2016, changed out the salt cell last year., but not producing enough Cl. View answers

Asked 2 ´years ago

Question 37

Can the salt cell be installed vertically? View answer

Asked 2 ´years ago

Question 38

Check cell light is on View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 39

High salt View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 40

power cord View answer

Asked 1 ´year ago

Question 41

Cell Connection message. I have done everything in the trouble shooting area in the manual. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 42

Will the SJ-20 control module work with a larger electrolytic cell if i want to up size? View answer

Asked 1 ´year ago

Question 43

Can I replace the face on my RJ series? The digital screen no longer works. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 44

What should my amps read View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 45

The “Cell Connection “ comes up on the display and nothing works View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 46

Display shows zero salinity and temp of 164 degrees. Cell was cleaned and no change. Appears to be generating cl View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 47

Is there a malfunction? View answer

Asked 2 ´years ago

Question 48

How powerful is the CircuPool SJ-20 Salt Chlorine Generator? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool® SJ-20 Salt Chlorine Generator

Question 49

What is the warranty period for the CircuPool SJ-20 Salt Chlorine Generator? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool® SJ-20 Salt Chlorine Generator

Question 50

What controls does the CircuPool SJ-20 Salt Chlorine Generator have? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool® SJ-20 Salt Chlorine Generator

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