Sanitation Q&A

Question 1

what type chlorinator with good warranty do you recommend for a freeform 10,000 gallon pool? You offer so many series. Thank you. View answer

Asked 2 ´years ago

Question 2

What is the minimum flow rate for the TOTALBalance pH Control device? View answer

Asked 2 ´years ago | Sanitation > pH Control

Question 3

Can the core 55 be mounted in the vertical position? View answer

Asked 2 ´years ago

Question 4

I own a CORE35 salt chlorinator system, I am interested in the TotalBalance PH CO2 system, website states there might be a coupon code for existing salt chlorinator users? View answer

Asked 2 ´years ago | Sanitation > pH Control

Question 5

I just purchased RJ60+ System. Is there a maximum flow limit that I shall not exceed for the Salt Cell.?  maximum flow, for example 85 GPM, for their Salt Cell. View answer

Asked 2 ´years ago

Question 6

How does direct sunlight for most of the day affect the control unit? View answer

Asked 2 ´years ago

Question 7

will this replace an pentair Iclor 30 View answer

Asked 2 ´years ago

Question 8

Is there any reason I cannot use a Universal55 in a 35K gallon pool? Thx View answer

Asked 2 ´years ago

Question 9

How soon can we get this product? View answer

Asked 2 ´years ago

Question 10

I have a variable speed pump.  The question is, when I am at the low speed I suspect the flow will not be enough for the flow switch to read so it will not produce salt. Is this correct? Will this harm the system?If I purchase this my plan is to set the pump speeds to get the chlorine level I need. Pool is 15000 gallons View answer

Asked 2 ´years ago

Question 11

When converting from a chlorine pool to this system, do I run the already chlorinated water through the system and add additional salt as needed? Thanks a lot for the assistance. View answer

Asked 2 ´years ago

Question 12

My pool is 35k gals does it hurt anything if I go with the bigger 55k unit? Thanks View answer

Asked 2 ´years ago

Question 13

Hi, I'm a return customer. Well, I think it's time to replace the old system with a new one. My question is... I see a round "white" fitting with wires attached in your photos. What is that? I don't have anything like that on my current system (RJ20 serial # 030282). Also, will the chlorinator fit the same fittings as my old system? Thank You! View answer

Asked 2 ´years ago

Question 14

Is the warranty for 8 years even if I install it the owner and it’s large enough for 80 thousand litres pooland brand new unit and will I receive it and is in Canadian money this numbe thanks View answer

Asked 2 ´years ago

Question 15

I bought a house with a 26qft pool. I'm trying to learn to control the salt chlorinator (SJ series) for my pool. The water is murky now, with algae. All parameters are ok (I check regularly), except chlorine and free chlorine levels, which are at 0. How do I know that the cell actually works? Is there a documentation regarding the controller? the left bottom green light has been blinking. Also, how is this controller related to the pump? I have Hayward controller for the pump, and I'm clueless here too. Please help. View answer

Asked 2 ´years ago

Question 16

Installed in fall of 2020. Tuned on in spring of 2021. How do I clean it and what is best to use. ??? View answer

Asked 2 ´years ago

Question 17

Is it OK to install the salt generator cell (SJ-20) and flow sensor on the discharge piping of my pool cartridge cannister? View answer

Asked 2 ´years ago

Question 18

I have a variable speed pump and I'm curious, what is the minimum water flow in GPM for the CORE series? View answer

Asked 2 ´years ago

Question 19

Hello, I'd like to connect a CORE35 onto 1.5 inch pvc pipe. Do I need the 1.5" reducer ? Just want to double check. Thanks, Dave View answer

Asked 2 ´years ago

Question 20

16x32 x 5what size system do I need View answer

Asked 2 ´years ago

Question 21

Where do you install the cartridge-looking device... On the intake line or the outflow (back to the pool) line? View answer

Asked 2 ´years ago

Question 22

Is it really better to oversize? Looking at the Universal40 for a 20K size pool. Will the 25K be just as efficient? Does the electronic box have a timer or do I need to tie it into my pool timer? Runs 12 hours per day. Using 220v pump. Thank you. View answer

Asked 2 ´years ago

Question 23

What Cell setting should I program my box too when using the Si40 UL40 cell? View answer

Asked 2 ´years ago

Question 24

I have a 5 plus year old SI45 now. I have replaced the cell and now it is blowing the fuse on the main panel. I’m not sure what the cost is to replace the main board or if I should purchase this new unit. Thoughts? View answer

Asked 2 ´years ago

Question 25

Does this kit come with a flow switch and is this flow switch from the Hayward compatible with this one View answer

Asked 2 ´years ago

Question 26

When do you know it's time to replace an old system? I have a CircuPool Si Series , 8 yrs old this past March, (salt). Can it be replaced with this one? View answer

Asked 2 ´years ago

Question 27

We will be replacing our old Zodiac LM23 chlorinator. We have a Hayward variable speed pump. I think the pool is a bit over 15000 gallons. Which system would be best for us? View answer

Asked 2 ´years ago

Question 28

Is this system Hayward compatible? View answer

Asked 2 ´years ago

Question 29

Will the plumbing for the SJ20 classic fit with the new SJ series? View answer

Asked 2 ´years ago

Question 30

is it plug and play 120 volt input hook-up. is it all in one inside program box is there a transformer inside the panel? or do I need extural View answer

Asked 2 ´years ago

Question 31

What size do I go with? My pool is 18 by 36 inground with a 4 foot shallow end and 9 feet in deep end which is gradual. Why would I choose one system over another?? What are your recommendations? I do not currently have a salt system View answer

Asked 2 ´years ago

Question 32

When would this ship? Thank you View answer

Asked 2 ´years ago

Question 33

Can I install the unit on the discharge of the filter housing? View answer

Asked 2 ´years ago

Question 34

What is the minimum required flow (in GPM) for the RJ60+ Flow Switch to close and enable the Salt Cell to generate Chlorine? View answer

Asked 2 ´years ago

Question 35

is this unit 220V or 115V View answer

Asked 2 ´years ago

Question 36

How much is it to ship to 11715? Blue point NY View answer

Asked 2 ´years ago

Question 37

How often does the electrolytic cell need to be replaced? View answer

Asked 2 ´years ago

Question 38

How can you predict the lifespan of the cell? View answer

Asked 2 ´years ago

Question 39

3 questions, 1) is there any risk of CO2 added in the drain ports of the pump causing cavitation damage in the pump? 2) if installation complexity isn’t a problem, would you still recommend injecting at the drain ports? 3) I have 2 pumps, a “filter” pump that is the workhorse pushing water through filter, UV sanitizer, heater, wall returns, and when active floor cleaner jets. The other “water feature” pump runs at 1100 rpm 24/7 to overflow a zero edge spa. Which flow stream should I introduce CO2 to? View answer

Asked 2 ´years ago | Sanitation > pH Control

Question 40

What is the salt level on this system View answer

Asked 2 ´years ago

Question 41

Hi there, I have a Circupool Si 45 salt cell that has gone bad. Can I replace it with a Si 60 cell instead? Is the size the same for both? I have a 36,000 gallon pool in the Dallas area. Thanks, Anton View answer

Asked 2 ´years ago

Question 42

Does this unit come with a plug for 120 vac or is it hard wired? View answer

Asked 2 ´years ago

Question 43

"Roughly" how long is the power wire? If it's short, is it easy to wire in a new one? "Roughly" how many amps would one think the 35k unit draws? I'm deciding on hardwiring it to my pump timer or a separate GFI outlet that runs off the timer. View answer

Asked 2 ´years ago

Question 44

rj-30 generates 1.5 lbs / day... Question: What do you mean by "day"? How many hours in "day"? View answer

Asked 2 ´years ago

Question 45

I have a variable speed pump with its own timer. Can I leave the salt generator on all the time? Will it run only when it senses water flow with the flow sensor? View answer

Asked 2 ´years ago

Question 46

can the Core 55 system be installed vertically View answer

Asked 2 ´years ago

Question 47

Can Core35 be mounted horizontally instead of vertically? Do you have dimensions for the Core35? View answer

Asked 2 ´years ago

Question 48

What is the overall length on the 40,000 chlorine generator. Is the generator and controller hard wired View answer

Asked 2 ´years ago

Question 49

Is this the complete system. All I need to convert to a salt system from chloriine? View answer

Asked 2 ´years ago

Question 50

Does the chlorinator need to have water circulating through it continuously? My pool has a timer to run about 8 hours a day. Does the unit need to be oversized for this? View answer

Asked 2 ´years ago

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