Sanitation Q&A

Question 1

I just bought one of these to replace my origional SJ-55 Housing that does not have the xxxx on adapters to connect to the return line. Is there an O-Ring that goes between the adapter and the Clear Housing to insure a complete seal? View answer

Asked 4 ´years ago

Question 2

How do you get the wire through the hole View answer

Asked 3 ´years ago

Question 3

Circu Universal has error Hot View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 4

Cutting the cord is okay when replacing the collar cap. Or is there a way to disassemble the plug? View answer

Asked 5 ´years ago

Question 5

Chlorine is not being generated. New cell with about 6 months service. Will a problem with the small board not indexing causing this problem? View answer

Asked 4 ´years ago

Question 6

My current Si controller will not index when the button is pushed. Will this fix the problem or do I need the other board? View answer

Asked 4 ´years ago

Question 7

My core 55 is only showing one bar and if I increase the bars, it one flashes on another bar. It also says to clean the unit which I have done several times. What can I do to fix the problem. At first, it was working great. View answer

Asked 3 ´years ago

Question 8

Can I upgrade the cell without changing the whole system? View answer

Asked 1 ´year ago

Question 9

cell connection error displaying View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 10

how to register my product View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 11

When running my RJ60 at any power setting I am getting very much white crystal looking debris from my return nozzle View answer

Asked 1 ´year ago

Question 12

How do I winterize with this system. View answer

Asked 4 ´years ago

Question 13

I have a 10,000 gallon pool and want to convert to salt. So many questions. It's been 3 years since I drained and replaced 1/2 the water in the pool due to a repair. Should I consider a water replacement prior to conversion ? Under what circumstances should I consider water replacement? Money not an option...which model should I buy? What size? When does increase size not benefit performance for salt conversion power, cell cleaning cycle time, and cell life? Installation should not be a consideration as all would fit my system. Thank you, Bill View answer

Asked 3 ´years ago

Question 14

My screen is not working View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 15

I want to replace my PureChlor generator with a CircuPool Edge 25. I would like to know the length of the cell, View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 16

106,000 gal pool. Chlorine pool, plaster, subdivision pool. what do i need View answer

Asked 1 ´year ago

Question 17

Can you mount this vertical? View answer

Asked 4 ´years ago

Question 18

Leaking salt cell View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 19

My unit will not power off with the panel button View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 20

can flow switch be after the cell in a vertical installation? View answer

Asked 1 ´year ago

Question 21

I need a cleaning stand. Where can I buy one? View answer

Asked 1 ´year ago

Question 22

My box is just reading hot? What do I do to fix it? It’s model ul25 ul40 ul55. We just installed it 4 months ago. View answer

Asked 1 ´year ago

Question 23

Can the core 55 be mounted in the vertical position? View answer

Asked 3 ´years ago

Question 24

No lights View answer

Asked 1 ´year ago

Question 25

Remote View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series

Question 26

How long will the cell last before it needs to be replaced? View answer

Asked 3 ´years ago

Question 27

If hardwired to the pump, will the percentage of output stay the same when powered off and back on again? View answer

Asked 6 ´years ago

Question 28

I have a CircuPool Edge40. The salt level is 4544, chlorine level 0, water is clear, alkalinity 125, check cell on solid View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 29

Do I need to register for the warranty? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 30

we just recently bought this product and have questions. Is there a customer service department we can speak to? View answer

Asked 5 ´years ago

Question 31

Cell connection issues View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 32

Definition of CL power View answer

Asked 1 ´year ago

Question 33

I live in the Northeast. For winter do I disconnect the system from the PVC pipe and store it? Or can it handle the winter elements? View answer

Asked 4 ´years ago

Question 34

I bought this system last year, the screen is not readable anymore preventing me to know what readings are View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 35

After 3 days of operation with the Booster mode, we are still not recording any chlorine levels in the pool water.. View answer

Asked 1 ´year ago

Question 36

How do you winterize the unit? View answer

Asked 4 ´years ago

Question 37

Why do I have to clean my unit every week? My pool chemicals are all in range and I check them twice a week. View answer

Asked 1 ´year ago

Question 38

On the Edge 40 how long is the cable from controller to cell View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators

Question 39

Red light on UL40 motherboard? No warnings on the display. Is this a problem? View answer

Asked 1 ´year ago | Support

Question 40

Replaced circucell with a 9 getting continuous service light and continuous high salt light , salanity at 3500 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 41

High Calcium Hardness View answer

Asked 1 ´year ago

Question 42

When converting from a chlorine pool to this system, do I run the already chlorinated water through the system and add additional salt as needed? Thanks a lot for the assistance. View answer

Asked 3 ´years ago

Question 43

I purchased this system 2 yrs ago. My pump is not working and showing an E-09 error. Can you please help. Thanks. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 44

Total life View answer

Asked 1 ´year ago

Question 45

Just got the unit, any difference using 240v or 120v in performance?, can I use 120v wifi switch to connect it? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 46

no flow light View answer

Asked 1 ´year ago

Question 47

Edge controller not set to cell size View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 48

No cell communication View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 49

When do you think this product will be available again? I am converting a 9 person hot tub to saltwater. Would the edge25 be too large for hot tub? View answer

Asked 3 ´years ago

Question 50

What is the total dimension for the flow switch and cell for the Edge 40? 11 3/4 inches View answer

Asked 6 ´years ago

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