Sanitation Q&A

Question 1

RJ60+ reading a voltage (around 28) but zero salinity and amps View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 2

Will the Core35 fit in the space left by my Hayward T15 cell? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 3

Is a Zinc Anode required? View answer

Asked 1 ´year ago

Question 4

The generate LED is blinking and we are getting a Hot message however the water temperature is actually 68 degrees. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 5

Is there a Canadian distributor for your products currently? View answer

Asked 1 ´year ago | Sanitation

Question 6

Can I install replacement cell from an SJ-35 into my SJ-20 so that I get more blades and more chlorine capacity? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series

Question 7

I have an RJ-45 that has been working fine for about 2 years but now indicated "Cell Connect". View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 8

can the tanks be out in the sun I live in so cal and I t gets hot in Vally I don't have storage View answer

Asked 2 ´years ago

Question 9

All, I received my RJ-30 generator in the winter of 2019, installed for last season, this season I have been fighting with algae growth, and I think it is due to a defective flow sensor, is there some way I can clean it, or otherwise troubleshoot it before I have to replace the whole thing? I touched the wire on it today, and it stopped flickering with no-flow, and started generating again, so I am sure this is the issue. Please let me know, Louise View answer

Asked 5 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 10

my old cell housing is leaking so i need to replace it. i ordered a new one which has treaded connectors but the existing housing was glued to the PVC . What parts do I need to connect the new housing unit? I have a SJ View answer

Asked 4 ´years ago

Question 11

I have to remove my core 35. Can I install these with a piece of PVC pipe until the Core 35 is checked out? View answer

Asked 3 ´years ago

Question 12

I just bought one of these to replace my origional SJ-55 Housing that does not have the xxxx on adapters to connect to the return line. Is there an O-Ring that goes between the adapter and the Clear Housing to insure a complete seal? View answer

Asked 4 ´years ago

Question 13

The Flow LED on the panel will turn green for aprox. 10 seconds and then go red for aprox. 2 min. When it will go green again for 10 seconds repeating. Could this be a faulty flow switch or something else? View answer

Asked 3 ´years ago

Question 14

How do you get the wire through the hole View answer

Asked 3 ´years ago

Question 15

My cap is cracked at the area that appears to be "fused" together...I purchased my SJ-30 in May of 2019. How can I get this part? I have looked all over the internet. View answer

Asked 3 ´years ago

Question 16

Cutting the cord is okay when replacing the collar cap. Or is there a way to disassemble the plug? View answer

Asked 4 ´years ago

Question 17

Chlorine is not being generated. New cell with about 6 months service. Will a problem with the small board not indexing causing this problem? View answer

Asked 3 ´years ago

Question 18

My current Si controller will not index when the button is pushed. Will this fix the problem or do I need the other board? View answer

Asked 3 ´years ago

Question 19

My core 55 is only showing one bar and if I increase the bars, it one flashes on another bar. It also says to clean the unit which I have done several times. What can I do to fix the problem. At first, it was working great. View answer

Asked 3 ´years ago

Question 20

What is the expected lifespan of the CORE55 Replacement Cell. How does the eight year warranty impact the cost of replacing the cell if it applies at all? View answer

Asked 3 ´years ago

Question 21

I reversed the cleaning amounts using more acid than water. Did i destroy the unit ? View answer

Asked 4 ´years ago

Question 22

Why does the boost light flash on my edge pool generator? View answer

Asked 3 ´years ago

Question 23

How do I winterize with this system. View answer

Asked 4 ´years ago

Question 24

I have a 10,000 gallon pool and want to convert to salt. So many questions. It's been 3 years since I drained and replaced 1/2 the water in the pool due to a repair. Should I consider a water replacement prior to conversion ? Under what circumstances should I consider water replacement? Money not an option...which model should I buy? What size? When does increase size not benefit performance for salt conversion power, cell cleaning cycle time, and cell life? Installation should not be a consideration as all would fit my system. Thank you, Bill View answer

Asked 3 ´years ago

Question 25

What is the power draw on the Edge system? View answer

Asked 3 ´years ago

Question 26

On the edge40 for do it yourselfer does this just plug into a gfci outlet. I cant find the installation instructions. I have a small pool maybe 10000-12000 gal. View answer

Asked 3 ´years ago

Question 27

What is the length of the EDG40 chlorine generator cell, please? Just end-of-threads-to-end-of-threads... View answer

Asked 4 ´years ago

Question 28

Can this be used for an 8’x8’ below ground hot tub? View answer

Asked 4 ´years ago

Question 29

I have a limited length of 2" pipe to install the generator. What is the length of pipe needed to be cut out for install? Does the unit come with a cut template? View answer

Asked 4 ´years ago

Question 30

I am replacing a Hayward system. I will eventually replace the control panel also but for now need ot know if I need to purchase anything else to connect to the existing control panel. it has a plug that connects to it now. Do I need to purchase a separate plug to connect to the control panel? View answer

Asked 5 ´years ago

Question 31

Who sells and installs the EDGE 25/40 in Orlando Florida Area? View answer

Asked 5 ´years ago

Question 32

What is the total dimension for the flow switch and cell for the Edge 40? 11 3/4 inches View answer

Asked 5 ´years ago

Question 33

what type chlorinator with good warranty do you recommend for a freeform 10,000 gallon pool? You offer so many series. Thank you. View answer

Asked 3 ´years ago

Question 34

When do you think this product will be available again? I am converting a 9 person hot tub to saltwater. Would the edge25 be too large for hot tub? View answer

Asked 3 ´years ago

Question 35

how long does the edge 15 need to be run to meet the advertised chlorine rate per day? View answer

Asked 4 ´years ago

Question 36

When converting from a chlorine pool to this system, do I run the already chlorinated water through the system and add additional salt as needed? Thanks a lot for the assistance. View answer

Asked 3 ´years ago

Question 37

I live in the Northeast. For winter do I disconnect the system from the PVC pipe and store it? Or can it handle the winter elements? View answer

Asked 4 ´years ago

Question 38

I meant to click the box for 1 1/2 in reducers when I purchased the Core 55 last week. I've looked on the site, but I don't see them separately. Is there a way I can get these now? thanks, Patrick Smith View answer

Asked 4 ´years ago

Question 39

Does the CORE55 control need to be protected from sunlight? View answer

Asked 4 ´years ago

Question 40

Is the flow through the cell directional? Does it matter which way I install it? View answer

Asked 4 ´years ago

Question 41

DOES THE NO FLOW LIGHT STAY ON WHEN THE PUMP IS OFF? IF SO, HOW LONG? WILL I HAVE TO MANUALLY TURN IT OFF EVERY DAY? View answer

Asked 5 ´years ago

Question 42

we just recently bought this product and have questions. Is there a customer service department we can speak to? View answer

Asked 5 ´years ago

Question 43

If hardwired to the pump, will the percentage of output stay the same when powered off and back on again? View answer

Asked 5 ´years ago

Question 44

How long will the cell last before it needs to be replaced? View answer

Asked 3 ´years ago

Question 45

Can the core 55 be mounted in the vertical position? View answer

Asked 3 ´years ago

Question 46

can the Core 55 system be installed vertically View answer

Asked 3 ´years ago

Question 47

Can you mount this vertical? View answer

Asked 3 ´years ago

Question 48

What size PVC pipe does this fit? My plumbing is 1.5" View answer

Asked 4 ´years ago

Question 49

are the input and output connections 1 1/2 or 2'' View answer

Asked 4 ´years ago

Question 50

Will the core55 fit right in the return line where the current Hayward CL200 3" tab chlorine is feeder is? Almost looks like it will. View answer

Asked 4 ´years ago

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