Sanitation Q&A

Question 1

Are the 2" PVC bushings available at a local store or are these only available through circupool? View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 2

I am replacing a Hayward system. I will eventually replace the control panel also but for now need ot know if I need to purchase anything else to connect to the existing control panel. it has a plug that connects to it now. Do I need to purchase a separate plug to connect to the control panel? View answer

Asked 6 ´years ago

Question 3

What do I do when it says "salt cell low" View answer

Asked 4 ´years ago

Question 4

Salt Cell is cracked and leaking in several places. View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 5

I meant to click the box for 1 1/2 in reducers when I purchased the Core 55 last week. I've looked on the site, but I don't see them separately. Is there a way I can get these now? thanks, Patrick Smith View answer

Asked 5 ´years ago

Question 6

Does the unit need to be out of the weather or can it be exposed to the elements

Asked 4 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 7

Is there a dionostic test for the controler View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 8

Does the RJ 45 have a freeze protection feature to turn the pump on during cold conditions

Asked 3 ´months ago

Question 9

Do I need to install a check valve before the CORE35 to prevent superchlorinated water backflowing into my system when the pool pump is turned off? View answer

Asked 5 ´years ago

Question 10

What is the total dimension for the flow switch and cell for the Edge 40? 11 3/4 inches View answer

Asked 6 ´years ago

Question 11

Hello, you folks repaired my Core 35 under warranty.

Asked 3 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 12

My pool store wants to know the KW rating not pounds per day and I see three different ratings on the back

Asked 3 ´months ago

Question 13

My pool is about 27,000 gallons which falls in between the recommended sizing for the CORE35 and CORE55 but closer to CORE35. Which do you recommend in this case? View answer

Asked 5 ´years ago

Question 14

Can the cell and flow switch be mounted on an angle?

Asked 4 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 15

The unit in brand new and Leslie's reports perfect chemistry currently and salt reading is 3500....the universal 2 View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 16

I live in the Northeast. For winter do I disconnect the system from the PVC pipe and store it? Or can it handle the winter elements? View answer

Asked 5 ´years ago

Question 17

I just bought one of these to replace my origional SJ-55 Housing that does not have the xxxx on adapters to connect to the return line. Is there an O-Ring that goes between the adapter and the Clear Housing to insure a complete seal? View answer

Asked 5 ´years ago

Question 18

Is it also used for magnesium pools View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 19

what are the connection measurements, ie., length, dia. Where does the salt supply go and how long does it last. View answer

Asked 5 ´years ago

Question 20

Do the CORE series of salt chlorinators have a max flow rate? My current Chlorinator requires a bypass loop if the flow rate exceeds 80 gpm. View answer

Asked 5 ´years ago

Question 21

I have the Edge40. After a big rainstorm, the system told me that salt level was low. I added a few bags, and got it tested. Showings 4500 level. I had it running on high and boost for about 6 hours, yet my chlorine levels were still extremely low. I then cleaned the cell by the book and ran it again for a few hours with no change to chlorine levels. Still shows no chlorine when tested. I looked at the cell with a flashlight while it was running. I did see the electrolysis bubbles being formed. Yet after a few hours the chlorine levels did not rise. Please advise. View answer

Asked 5 ´years ago

Question 22

panel indicating "Cell Connection". What is wrong? View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 23

My salt generator has power but no indicator lights. Circupool Edge. View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 24

Is the warranty for 8 years even if I install it the owner and it’s large enough for 80 thousand litres pooland brand new unit and will I receive it and is in Canadian money this numbe thanks View answer

Asked 4 ´years ago

Question 25

I have the UL80. When the filter goes on, I see a a cloudy substance coming out of the discharge. What is this View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 26

whats the difference between the core 35 and rj series? View answer

Asked 5 ´years ago

Question 27

"Roughly" how long is the power wire? If it's short, is it easy to wire in a new one? "Roughly" how many amps would one think the 35k unit draws? I'm deciding on hardwiring it to my pump timer or a separate GFI outlet that runs off the timer. View answer

Asked 4 ´years ago

Question 28

No flow light is on View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 29

I have a variable speed pump with its own timer. Can I leave the salt generator on all the time? Will it run only when it senses water flow with the flow sensor? View answer

Asked 4 ´years ago

Question 30

this is a test qeustion

Asked 3 ´months ago | Sanitation > Salt Chlorinators

Question 31

how long does the edge 15 need to be run to meet the advertised chlorine rate per day? View answer

Asked 5 ´years ago

Question 32

Chlorine setting not functioning showing temperature too high, but the temperature is in the 80s. View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 33

Flow light on

Asked 3 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 34

I see the flow switch is integrated into the replaceable cell. Can it be repaired without replacing the entire cell? It seems flow switches are the weakest link with Pentair. While I like this system, I'm a little apprehensive. View answer

Asked 5 ´years ago

Question 35

When do you think this product will be available again? I am converting a 9 person hot tub to saltwater. Would the edge25 be too large for hot tub? View answer

Asked 4 ´years ago

Question 36

1. Is the Core55 UL listed? 2. Does the unit have a flow direction as the console might be facing my filter? 3. At full Chlorine output what is the 120/240 vac amperage (current draw)?? 4. Does the unit have a bonding lug for connection to the pool system grounded conductor? View answer

Asked 6 ´years ago

Question 37

Why does the boost light flash on my edge pool generator? View answer

Asked 4 ´years ago

Question 38

How often do you have to replace the salt cells? I see no mention of longevity View answer

Asked 5 ´years ago

Question 39

We just cleaned our cell and now we are having issues with it communicating to the system. There is a code saying Cell Connection. We have inspected the all of the cables and everything look to be in good shape. We have powered it down several times and disconnected it several times as well yet we can not get the cell to communicate with the system, W”hat could be the cause of this code? View answer

Asked 5 ´years ago

Question 40

Can you have too big of a chlorinator? View answer

Asked 4 ´years ago

Question 41

What size unit would I need for 18,000 pool 16 x 32 8 ft deep end 4 ft shallow View answer

Asked 4 ´years ago

Question 42

I have 1 -1/2" pipe 44gpm Hayward filter and Hayward pool heater. Will this work easily with these things?? View answer

Asked 4 ´years ago

Question 43

Does the RJ45 refer to pool size (45,000 Ga's) or does the 45 represent the element output in grams per hour? View answer

Asked 6 ´years ago

Question 44

I bought the RJ45 Plus system in spring of 2020 and need a keypad replacement. What pin configuration do i need? View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 45

Does the CircuPool CORE CONTROL 35 operate on 120 volt AC input power? View answer

Asked 1 ´month ago

Question 46

Do you offer a military discount? View answer

Asked 4 ´years ago

Question 47

I have a 15 x 32 18200 gallon pool. I have small children and occasionally have pool partya with 20+ people in the pool. I also live near trees that constantly release leaves on to the pool. Thousands in a day. Would this system be able to handle these conditions? View answer

Asked 4 ´years ago

Question 48

Does this work for above ground pool View answer

Asked 4 ´years ago

Question 49

I have a pentair ichlor 30, my pool is about 7500 gal. Will this CircuPool SJ-20 fit my system? View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool® SJ-20 Salt Chlorine Generator

Question 50

Need flow switch assyembley View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

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