Sanitation Q&A

Question 1

Installed the RJ-30 just before summer hit here in the Houston area on a ~15K gallon pool. Just want to know if having to run it at around 85-90% power is normal for the hot summer days on this size of pool. View answer

Asked 3 ´years ago

Question 2

I am getting ready to install this unit but may have to install it vertically. What, if anything, do I need to do to insure the system works properly? Thanks, Marty View answer

Asked 3 ´years ago

Question 3

What is the recommended GPM flow for the RJ45 system, Core35, and Core55 systems? View answer

Asked 4 ´years ago

Question 4

Just purchased RJ30. Was told it is a self cleaning unit utilizing revers polarity. How do I know when it is in cleaning mode? View answer

Asked 6 ´years ago

Question 5

I have a core35. Is it necessary to remove the head for winter? Will this cap fit? View answer

Asked 3 ´years ago

Question 6

My cap is cracked at the area that appears to be "fused" together...I purchased my SJ-30 in May of 2019. How can I get this part? I have looked all over the internet. View answer

Asked 3 ´years ago

Question 7

I bough the RJ -30 system April 2016 and I would like to know if there is a way to tell if it is still putting out as much chlorine as it was designed to? View answer

Asked 6 ´years ago

Question 8

I see the electronics are different, but is the cell physically the same length at the Hayward, making the plumbing upgrade a piece of cake? View answer

Asked 4 ´years ago

Question 9

I currently have an RG 30 but it doesn’t seem to be reading the salinity levels correctly. I’m wondering if I need to purchase a separate new cell. If so how much would it be?Many thanks Jeff View answer

Asked 2 ´years ago

Question 10

Cutting the cord is okay when replacing the collar cap. Or is there a way to disassemble the plug? View answer

Asked 4 ´years ago

Question 11

What is the expected lifespan of the CORE55 Replacement Cell. How does the eight year warranty impact the cost of replacing the cell if it applies at all? View answer

Asked 3 ´years ago

Question 12

Is this a complete system? How easy is this to install? View answer

Asked 5 ´years ago

Question 13

I reversed the cleaning amounts using more acid than water. Did i destroy the unit ? View answer

Asked 4 ´years ago

Question 14

Is there a specific flow direction for the RJ-45 plus electric cell? View answer

Asked 4 ´years ago

Question 15

my old cell housing is leaking so i need to replace it. i ordered a new one which has treaded connectors but the existing housing was glued to the PVC . What parts do I need to connect the new housing unit? I have a SJ View answer

Asked 3 ´years ago

Question 16

With a variable speed pump is it ok to leave the generator powered all the time even when the pump shuts off View answer

Asked 2 ´years ago

Question 17

I am replacing a rj30. Is the control mounting bracket the same? View answer

Asked 3 ´years ago

Question 18

I have a variable speed pump with its own timer. Can I leave the salt generator on all the time? Will it run only when it senses water flow with the flow sensor? View answer

Asked 3 ´years ago

Question 19

All, I received my RJ-30 generator in the winter of 2019, installed for last season, this season I have been fighting with algae growth, and I think it is due to a defective flow sensor, is there some way I can clean it, or otherwise troubleshoot it before I have to replace the whole thing? I touched the wire on it today, and it stopped flickering with no-flow, and started generating again, so I am sure this is the issue. Please let me know, Louise View answer

Asked 4 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 20

Universal 40 VS RJ45 Are they both titanium? I’m replacing a Hayward gold line controller and cell . Are the cell lengths the same on both Thanks View answer

Asked 3 ´years ago

Question 21

Are there any specific instructions for storing in the winter months? Covering? (for CircuPool Universal Series salt chlorinator) View answer

Asked 2 ´years ago

Question 22

I have the Edge40. After a big rainstorm, the system told me that salt level was low. I added a few bags, and got it tested. Showings 4500 level. I had it running on high and boost for about 6 hours, yet my chlorine levels were still extremely low. I then cleaned the cell by the book and ran it again for a few hours with no change to chlorine levels. Still shows no chlorine when tested. I looked at the cell with a flashlight while it was running. I did see the electrolysis bubbles being formed. Yet after a few hours the chlorine levels did not rise. Please advise. View answer

Asked 3 ´years ago

Question 23

I have 1 -1/2" pipe 44gpm Hayward filter and Hayward pool heater. Will this work easily with these things?? View answer

Asked 3 ´years ago

Question 24

How do I winterize with this system. View answer

Asked 3 ´years ago

Question 25

I am receiving a "cell connection" message on View answer

Asked 17 ´hours ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 26

How, and who, do I contact about the bad salt cell in my system that is one year old? View answer

Asked 1 ´day ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 27

The water temp in the pool is 86 degrees and the temp high shown on the power unit is 160F. This is not possible. W View answer

Asked 1 ´day ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 28

I can’t find the cap for cleaning cells. I must have thrown it away when unpacking my RJ 45 View answer

Asked 2 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 29

I installed my system last march, just over a year ago, and my system is already saying cell life low. View answer

Asked 2 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 30

After cleaning the core 35 it's only generating a small amount of chlorine even when on turbo View answer

Asked 2 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 31

flow light wont turn green View answer

Asked 2 ´days ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 32

My salt cell doesn’t seem to be working View answer

Asked 7 ´days ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 33

Will an SJ-35 cell work in an SJ-30 system? View answer

Asked 14 ´days ago

Question 34

I have a RJ 30 and the only button that works on the keypad is the off/of button View answer

Asked 16 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

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