Salt Chlorinators Q&A

Question 1

How do I get in contact with customer service. The number posted says "operations were down call back in a little.

Asked 6 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 2

Optimal salt level in ppm for this device View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 3

Can I wire the Core35 to my pool pump wiring, so power is provided only when the pump is running? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 4

RJ-60 Plus does the direction of flow through the cell matter? View answer

Asked 3 ´years ago | Support

Question 5

Reads no water

Asked 8 ´days ago

Question 6

Unit appears wired for 220 yet the wire colors are black white and green. Code says black red and green. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 7

I have a timer on my pump. Does the generator need to be on a timer also or is it ok to just let the flow switch shut down the unit when the pump is off? View answer

Asked 3 ´years ago

Question 8

My old Hayward Aquarite was vertical with no flow switch needed. Do I need one for the RJ45? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 9

Circupool 55 cell cleaning View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE55 Salt Chlorine Generator

Question 10

On my RJ+ wall mount control box it shows no salt no amps everything else function's as it should what's the fix? View answer

Asked 1 ´year ago

Question 11

Where is the serial number located? View answer

Asked 1 ´year ago

Question 12

What is the recommended GPM flow for the RJ45 system, Core35, and Core55 systems? View answer

Asked 5 ´years ago

Question 13

Low salt View answer

Asked 8 ´days ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 14

Hello, what is the best way to use the RJ60+ with a pump running 24/7 ? Full power a couple of hours, 50% longer View answer

Asked 6 ´months ago

Question 15

Salt reading low View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 16

How do I order a SI+25 cell replacement? View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool® Universal25 Salt Chlorine Generator

Question 17

My salt chlorinator control panel has started to make a buzzing sound for the first hour of operation. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 18

What is the return policy? View answers

Asked 2 ´years ago

Question 19

Can the core 35 be rewired for a 240 volt connection View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 20

What size O-rings do I need for a 2 inch PVC connection?

Asked 11 ´days ago

Question 21

Low salt/maintenance keeps coming on after cleaning unit and has enough salt View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 22

testing a salt cell View answer

Asked 2 ´years ago

Question 23

What setting should i use for my SI plus chlorinator? it is currently on F 15 View answer

Asked 3 ´years ago

Question 24

I am trying to decide between this rj30 and your core 35 could you give me some help I have 15000gl pool changing from tables to salt View answer

Asked 4 ´years ago

Question 25

I have an L shaped 55,000 gallon pool with 2 separate filters. What size system do I need, and should I use 1 or 2 systems? View answer

Asked 1 ´year ago

Question 26

How do you claim a warranty on my CircuPool equipment? View answer

Asked 3 ´years ago

Question 27

What’s the average lifespan of the cell in the RJ30? View answer

Asked 4 ´years ago

Question 28

I have the RJ +45 and it is not generating was just cleaned and salt levels are good. What is wrong?

Asked 1 ´month ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 29

The salt level on my RJ 45+ reads correctly and 5 minutes later reads low salt. Cleaning does nothing. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 30

Do the salt generator plates need to be fully submerged at all times? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 31

How to handle warranty claims for a CircuPool CORE Salt Chlorinator? View answer

Asked 1 ´year ago

Question 32

Does the chlorinator need to have water circulating through it continuously? My pool has a timer to run about 8 hours a day. Does the unit need to be oversized for this? View answer

Asked 4 ´years ago

Question 33

Valve actuators View answer

Asked 3 ´months ago

Question 34

What size salt system do I need for my pool? View answer

Asked 2 ´years ago

Question 35

To send a CircuPool Edge salt cell in for inspection, do you send the entire cell including housing or can the blades be removed and sent? View answer

Asked 2 ´years ago

Question 36

Does the RJ30+ need to be recalibrated..if so how? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 37

I have an Si 30 salt cell can I use a different brand to replace the cell? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 38

Can the flow switch be installed vertical position? View answer

Asked 1 ´year ago

Question 39

My salt generator is saying cell connection. What does that mean? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 40

I installed an RJ 45 this spring. Should I cover the control module this winter? View answer

Asked 1 ´year ago | Support

Question 41

RJ60+, 31500 gallon, Arizona heat (108° today and eventually up to 115° - 120° this summer) View answer

Asked 29 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 42

Screen shows cell connection View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 43

Can this be hard wired in place of my hayward salt generator with a 240v connection? View answer

Asked 4 ´years ago

Question 44

Low Chorine View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 45

My RJ30+ has a Cell Maint. and Lo Salt. Cell is clean and salinity is good; what do I do? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 46

No flow light blinking then goes out after 2-3 mins. The generate light comes on for 30 sec then no flow light sta View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 47

I don't think my cell is operating properly. View answer

Asked 1 ´year ago

Question 48

I have a Core 35 that was bought in April 2022, and the System Error light keeps blinking. View answer

Asked 1 ´year ago

Question 49

How do I know if my cell is producing chlorine? View answer

Asked 1 ´month ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 50

How do I know which the flow switch is the right with temp senor or without? the both say they are for RJ+ series View answer

Asked 1 ´year ago

Salt Chlorinators Q&A

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