Support Q&A

Question 1

Does the flow switch measure water temp as well? View answer

Asked 1 ´year ago | Support

Question 2

I broke my Pressure sensor on my total ph balance co2 system and want to order a new one. Where can I order this View answer

Asked 1 ´year ago | Support

Question 3

UL40 View answer

Asked 1 ´year ago | Support

Question 4

Edge cell flow direction View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 5

How long does the RJ+ stay in reverse polarity mode? View answer

Asked 1 ´year ago | Support

Question 6

Installation guide with flex hose View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 7

Should pool water pH be adjusted for my CircuPool salt chlorine generator? View answer

Asked 1 ´year ago | Support

Question 8

Is there a way to adjust brightness of display? View answer

Asked 1 ´year ago | Support

Question 9

Buttons not working View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 10

Do I need a flow switch for the Core15 salt generator? View answer

Asked 1 ´year ago | Support

Question 11

No power on unit View answer

Asked 1 ´year ago | Support

Question 12

I have an RJ30+ and my keypad seems to be bad. I'm not sure which keypad I need. View answer

Asked 1 ´year ago | Support

Question 13

My pool pump runs all the time. Do I need a timer for my SJ-35A series? View answer

Asked 1 ´year ago | Support

Question 14

How do you know if your flow switch is bad? View answer

Asked 1 ´year ago | Support

Question 15

Can I use the EDGE 40 with 1 1/2' piping? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 16

What is Quick Clean? View answer

Asked 1 ´year ago | Support

Question 17

I have a si45 plus and my system is set up F15, my pool is 4o,ooo gal, what cell is the best and longest warranty View answer

Asked 1 ´year ago | Support

Question 18

Can rj60 be powered from pentair intelliflo3 vsp built in 5 amp relay View answer

Asked 1 ´year ago | Support

Question 19

CircuPool Gen9 connection pins are different from my original Hayward View answer

Asked 1 ´year ago | Support

Question 20

Cell current 0 amps, generate light flashing, water temp 66.5, Salinity Now 0000PPM, Salinity Average: 3600 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 21

New CORE 35 is not producing chlorine. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 22

If the display has no voltage and or amps ? What's the fix ? View answer

Asked 1 ´year ago | Support

Question 23

Should the CirucPool Saltwater Chlorinator be installed before or after a Polaris Pool Pump? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 24

Si-40 Replacement Cell View answer

Asked 1 ´year ago | Support

Question 25

Is there any downside to running the RJ60+ on 110v? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-60 PLUS Salt Chlorine Generator

Question 26

At what salinity levels does the RJ-60+ stop powering the salt cell? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 27

What salinity ppm (high limit) stops generating chlorine? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 28

I installed an RJ 45 this spring. Should I cover the control module this winter? View answer

Asked 1 ´year ago | Support

Question 29

Can an SJ-45A cell be used with an SJ-35A control module? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool® SJ-35 Salt Chlorine Generator

Question 30

I have a Hayward Swim Pure W3T-Cell-9 salt chlorine generator. Which of your cells is compatible with my system? View answer

Asked 1 ´year ago | Support

Question 31

My system runs at 100% at all times regardless of the position of the Selector Switch or the Adjustment Dial View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series

Question 32

Everything is normal but my no flow led light is on , not sure what to do please help ? View answer

Answer posted 1 year ago | Support

Question 33

Can the control unit stay outdoors during the winter View answer

Asked 1 ´year ago | Support

Question 34

Red light on UL40 motherboard? No warnings on the display. Is this a problem? View answer

Asked 1 ´year ago | Support

Question 35

Edge controller not set to cell size View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > EDGE Series

Question 36

Hi Why my Salt System Panel says Cell Not Match, Thanks in advance View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 37

Can you calibrate salinity on an RJ60+? View answer

Asked 2 ´years ago | Support

Question 38

CircuPool SJ-20 Salt Chlorine Generator View answer

Asked 2 ´years ago | Support

Question 39

I have an issue with the RJ 45. I powers up and stops at cell connection. We haven't had any issues since July 2022 View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 40

Does the CircuPool® UL40 shut down when the flow sensor is disabled. Are landscaper cut the cable in error. View answer

Asked 2 ´years ago | Support

Question 41

My RJ PLUS control module is reading 0 amps; it's not generating chlorine. Possible fix? View answer

Asked 2 ´years ago | Support

Question 42

Do the Smartflo pumps work with third-party automation systems (Pentair/Jandy/Hayward)? View answers

Answer posted 2 years ago | Support

Question 43

Can a circupool core 55 system be used on an above ground pool View answer

Asked 2 ´years ago | Support

Question 44

CircuPool SmartFlo E-07. How to fix? View answer

Asked 2 ´years ago | Pumps > SmartFlo VS Pumps

Question 45

I have the core Series 55 and it runs a few hours, then goes to System Error?? View answer

Asked 2 ´years ago | Support

Question 46

Can the flow switch be installed vertically while the CORE will be horizontal? View answer

Asked 2 ´years ago | Support

Question 47

Is there a reset button on the Edge unit? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 48

Have Hayward Goldline GLC-Cell-5 & Aqua Logic controller for T5 & T15 cells. View answer

Asked 2 ´years ago | Replacement Cells > Aftermarket Replacement Cells <span>fitting Hayward® / Goldline®</span> > CircuPool® CIR-GEN15 Aftermarket Replacement Cell fits Hayward® AquaRite® 40,000 Gal. Models

Question 49

will a aftermarket salt cell work with the controller View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > SJ Series

Question 50

Is it possible to plug in the CORE to a timer which then regulates when the CORE turns on and off? View answer

Asked 2 ´years ago | Support

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