Question 1

What is the optimum Salt content for this unit. I think its referred to as Parts per million (PPM) Thank You View answer

Answer posted 4 years ago

Question 2

What’s are the measurements of this filter? View answer

Answer posted 4 years ago

Question 3

The description says this can be installed horizontally or vertically but then the website shows a ventricle installation kit. Does this mean the unit as purchased cannot be installed vertically out of the box? View answer

Answer posted 4 years ago

Question 4

Are these in stock? My pool is only 8800 gallons. I don’t need the next size up. View answer

Answer posted 4 years ago

Question 5

When will SJ-20 system be available? View answer

Answer posted 4 years ago

Question 6

What's the minimum flow required for the Core55? I'm currently at 1700rpm and seeing the no flow light? Any ideas? View answer

Answer posted 4 years ago

Question 7

Hi, Can I use this with my existing pool pump? Do you have it in stock? View answer

Answer posted 4 years ago

Question 8

Is this compatible with a Hayward T-cell 5? View answer

Answer posted 4 years ago

Question 9

Is the Si-45 the proper replacement for my Si+ cell? View answer

Answer posted 4 years ago

Question 10

what are the connection measurements, ie., length, dia. Where does the salt supply go and how long does it last. View answer

Answer posted 4 years ago

Question 11

Does the control module have to be covered or is it waterproof? View answer

Answer posted 4 years ago

Question 12

Does this item come with an o-ring? View answer

Answer posted 4 years ago

Question 13

When its generating how do you know its producing View answer

Answer posted 4 years ago

Question 14

What is the minimum GPM flow rate required for the Core series? View answer

Answer posted 4 years ago

Question 15

I purchased a SJ-20 (from Amazon, hasn't arrived yet) it was a panic buy, only nine left yada yada, no chlorine available locally. but I realize now that the unit will likely be undersized as my pool is 30000 gallons. they didn't indicate volume or capacity and I did not find you website until after i made the purchase. So am i wasting my time with this unit or do I have any recourse ( upgrade path? bigger cell etc.) any input would be appreciated. View answer

Answer posted 4 years ago

Question 16

Is this system compatible to replace a compuclor? View answer

Answer posted 4 years ago

Question 17

What is the correct cell code for the SI-60 cell View answer

Answer posted 4 years ago

Question 18

I have an RJ with 5 plates can you tell me what size that is View answer

Answer posted 4 years ago

Question 19

Do you have this in stock....it says call for availability.....if you don't have it will a SJ-40 work with my system? View answer

Answer posted 4 years ago

Question 20

I'm installing a 16x32 inground pool, approx 30,000 gallons. Instead of a chlorine pool, I'd like to make it salt water and looking at this unit. Will this suffice my pool size. No pump, filter are installed yet so now is the time for me to make this decision. View answer

Answer posted 4 years ago

Question 21

How often do you have to replace the salt cells? I see no mention of longevity View answer

Answer posted 4 years ago

Question 22

How long is the power cord? View answer

Answer posted 4 years ago

Question 23

I replaced my cell a few years ago, now it reads either low salt or no water. I took a sample to my local pools supply store to have the water tested as I have been adding salt. Their testing showed I have around 10000 ppm. Is my cell bad? View answer

Answer posted 4 years ago | Replacement Cells > RJ-Classic Replacement Cells

Question 24

How can I tell what my salinity level is on the Core35 unit? View answer

Answer posted 4 years ago

Question 25

I am looking at ordering an Rj-30 plus does this run on 110 or 220 voltage or both? View answer

Answer posted 4 years ago

Question 26

Is this a complete system? How easy is this to install? View answer

Answer posted 4 years ago

Question 27

Will I have to add salt to the pool at installation? If so how much salt do I add to a 20,000 gal pool at the beginning View answer

Answer posted 4 years ago

Question 28

Is there something like that for RJ classic? View answer

Answer posted 4 years ago

Question 29

My pool is 40,000 gallons. Will this work properly? How much salt will need to be added? View answers

Answer posted 4 years ago

Question 30

Can the unit be mounted on its side rather than upright (the intake and output openings upward)? View answer

Answer posted 4 years ago

Question 31

I have a limited length of 2" pipe to install the generator. What is the length of pipe needed to be cut out for install? Does the unit come with a cut template? View answer

Answer posted 4 years ago

Question 32

I meant to click the box for 1 1/2 in reducers when I purchased the Core 55 last week. I've looked on the site, but I don't see them separately. Is there a way I can get these now? thanks, Patrick Smith View answer

Answer posted 4 years ago

Question 33

if buying in bulk what kind of deal will i get View answer

Answer posted 4 years ago

Question 34

Do you offer extensions/adapters for the rj cell to connect to the power supply box? My power wall is about 6 feet farther than the provided cables length. Can I use a standard adapter to extend this? View answer

Answer posted 4 years ago

Question 35

Does this system have a remote start View answer

Answer posted 4 years ago

Question 36

Panel is blank View answer

Answer posted 4 years ago

Question 37

does this replace my hayward goldmine turbo cell # TCELL940 ? MY POOL IS 10,000 GALLONS View answer

Answer posted 4 years ago

Question 38

I have a UL40 system, will this fit? View answer

Answer posted 4 years ago | CircuPool® Bypass Cell for RJ-PLUS and UL-Series Salt Systems

Question 39

I have a 11-12k gallon pool in DFW TX. Would the core 15 work for me? I only run my pump about 5 hours a day. Would this be long enough to create enough chlorine? What settings would I use? How often would I need to add salt to the pool? View answer

Answer posted 4 years ago

Question 40

Is there an adapter kit for a Compupool CPSC36 system? View answer

Answer posted 4 years ago

Question 41

I see it is drop-in replacement for IntelliFlo and WhisperFlo, what about SuperFlo? I have a single-speed SuperFlo 340038. View answer

Answer posted 4 years ago

Question 42

Can I return the item and is there a fee for returning the item? View answer

Answer posted 4 years ago

Question 43

My pool is about 27,000 gallons which falls in between the recommended sizing for the CORE35 and CORE55 but closer to CORE35. Which do you recommend in this case? View answer

Answer posted 4 years ago

Question 44

I have a new variable speed pump. the new SJ-35 Gen 2 has a flow switch. what is the minimum or recommended flow rate and what RPM speed with that be on a 1.5hp pump View answer

Answer posted 4 years ago

Question 45

need more infro on the system View answer

Answer posted 4 years ago

Question 46

What is the clearance required above the CJ-180 filter to be able to remove the cartridge? View answer

Answer posted 4 years ago | Filters

Question 47

I have a 13,000 gallon fiberglass pool. I was looking at your Core35, is this overkill? I would rather have it and not need it, than need it and not have it. View answer

Answer posted 4 years ago

Question 48

Can I use a SJ-55 cell on an original SJ-20 unit? View answer

Answer posted 4 years ago | Replacement Cells > SJ-Classic Replacement Cells

Question 49

We just cleaned our cell and now we are having issues with it communicating to the system. There is a code saying Cell Connection. We have inspected the all of the cables and everything look to be in good shape. We have powered it down several times and disconnected it several times as well yet we can not get the cell to communicate with the system, W”hat could be the cause of this code? View answer

Answer posted 4 years ago

Question 50

I currently have an si 30 does it have to be replaced with another 30 salt cell or can I up size to a 40. My pool size is approx 15000 gallons but I’ve always tested low for chlorine for as long as I’ve had the system. Thank you. Rp 818 512 2264. View answer

Answer posted 4 years ago

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