Sanitation Q&A

Question 1

what are the connection measurements, ie., length, dia. Where does the salt supply go and how long does it last. View answer

Answer posted 3 years ago

Question 2

What is the minimum GPM flow rate required for the Core series? View answer

Answer posted 3 years ago

Question 3

Does the control module have to be covered or is it waterproof? View answer

Answer posted 3 years ago

Question 4

When its generating how do you know its producing View answer

Answer posted 3 years ago

Question 5

Is this system compatible to replace a compuclor? View answer

Answer posted 3 years ago

Question 6

I purchased a SJ-20 (from Amazon, hasn't arrived yet) it was a panic buy, only nine left yada yada, no chlorine available locally. but I realize now that the unit will likely be undersized as my pool is 30000 gallons. they didn't indicate volume or capacity and I did not find you website until after i made the purchase. So am i wasting my time with this unit or do I have any recourse ( upgrade path? bigger cell etc.) any input would be appreciated. View answer

Answer posted 3 years ago

Question 7

I'm installing a 16x32 inground pool, approx 30,000 gallons. Instead of a chlorine pool, I'd like to make it salt water and looking at this unit. Will this suffice my pool size. No pump, filter are installed yet so now is the time for me to make this decision. View answer

Answer posted 3 years ago

Question 8

How often do you have to replace the salt cells? I see no mention of longevity View answer

Answer posted 3 years ago

Question 9

What is the correct cell code for the SI-60 cell View answer

Answer posted 3 years ago

Question 10

I am looking at ordering an Rj-30 plus does this run on 110 or 220 voltage or both? View answer

Answer posted 3 years ago

Question 11

How long is the power cord? View answer

Answer posted 3 years ago

Question 12

How can I tell what my salinity level is on the Core35 unit? View answer

Answer posted 3 years ago

Question 13

Is this a complete system? How easy is this to install? View answer

Answer posted 3 years ago

Question 14

My pool is 40,000 gallons. Will this work properly? How much salt will need to be added? View answers

Answer posted 3 years ago

Question 15

Will I have to add salt to the pool at installation? If so how much salt do I add to a 20,000 gal pool at the beginning View answer

Answer posted 3 years ago

Question 16

I have a limited length of 2" pipe to install the generator. What is the length of pipe needed to be cut out for install? Does the unit come with a cut template? View answer

Answer posted 3 years ago

Question 17

I meant to click the box for 1 1/2 in reducers when I purchased the Core 55 last week. I've looked on the site, but I don't see them separately. Is there a way I can get these now? thanks, Patrick Smith View answer

Answer posted 3 years ago

Question 18

if buying in bulk what kind of deal will i get View answer

Answer posted 3 years ago

Question 19

Can the unit be mounted on its side rather than upright (the intake and output openings upward)? View answer

Answer posted 3 years ago

Question 20

Panel is blank View answer

Answer posted 3 years ago

Question 21

Does this system have a remote start View answer

Answer posted 3 years ago

Question 22

Do you offer extensions/adapters for the rj cell to connect to the power supply box? My power wall is about 6 feet farther than the provided cables length. Can I use a standard adapter to extend this? View answer

Answer posted 3 years ago

Question 23

Is there an adapter kit for a Compupool CPSC36 system? View answer

Answer posted 3 years ago

Question 24

I have a 11-12k gallon pool in DFW TX. Would the core 15 work for me? I only run my pump about 5 hours a day. Would this be long enough to create enough chlorine? What settings would I use? How often would I need to add salt to the pool? View answer

Answer posted 3 years ago

Question 25

My pool is about 27,000 gallons which falls in between the recommended sizing for the CORE35 and CORE55 but closer to CORE35. Which do you recommend in this case? View answer

Answer posted 3 years ago

Question 26

I have a 13,000 gallon fiberglass pool. I was looking at your Core35, is this overkill? I would rather have it and not need it, than need it and not have it. View answer

Answer posted 3 years ago

Question 27

need more infro on the system View answer

Answer posted 3 years ago

Question 28

I have a new variable speed pump. the new SJ-35 Gen 2 has a flow switch. what is the minimum or recommended flow rate and what RPM speed with that be on a 1.5hp pump View answer

Answer posted 3 years ago

Question 29

We just cleaned our cell and now we are having issues with it communicating to the system. There is a code saying Cell Connection. We have inspected the all of the cables and everything look to be in good shape. We have powered it down several times and disconnected it several times as well yet we can not get the cell to communicate with the system, W”hat could be the cause of this code? View answer

Answer posted 3 years ago

Question 30

I have above ground pool 33 foot by 54 inch deep is this the best unit View answer

Answer posted 3 years ago

Question 31

I currently have an si 30 does it have to be replaced with another 30 salt cell or can I up size to a 40. My pool size is approx 15000 gallons but I’ve always tested low for chlorine for as long as I’ve had the system. Thank you. Rp 818 512 2264. View answer

Answer posted 3 years ago

Question 32

Does it only work when pump running and does it have a chlorine level reading View answer

Answer posted 3 years ago

Question 33

Does rj20 plus have a timer? View answer

Answer posted 3 years ago

Question 34

Just bought the sj35 and don’t see anywhere in the instructions how long the two risers have to be. How long should they be? View answer

Answer posted 3 years ago

Question 35

Does the CORE55 control need to be protected from sunlight? View answer

Answer posted 3 years ago

Question 36

Do the CORE series of salt chlorinators have a max flow rate? My current Chlorinator requires a bypass loop if the flow rate exceeds 80 gpm. View answer

Answer posted 3 years ago

Question 37

How effective is this systm View answer

Answer posted 3 years ago

Question 38

I have the Circupool RJ 16. It says salt level is 2800 and really is 3600, How do you calibrate the unit? View answer

Answer posted 3 years ago

Question 39

How can I get a pdf of the manual View answer

Answer posted 3 years ago

Question 40

I currently have a Jandy AquaPure PLC1400 that went bad. Can this replace that without professional? Thanks much. Duane View answer

Answer posted 3 years ago

Question 41

Hello, I have just purchased the RJ-30 Plus Salt system, and wanted to know it's power usage in Watts and Amps. Also, is it more efficient to connect it to 220v vs. 120v, and if so, how much more efficient? Whats the amperage & wattage for 220v vs. 120v connections? Thank you! View answer

Answer posted 3 years ago

Question 42

The unit is blowing the 15 amp fuse what could cause it? View answer

Answer posted 3 years ago

Question 43

Is the cell a direct replacement for the Pentair IC20? And, is the flowmeter integral it the cell? View answer

Answer posted 3 years ago

Question 44

I just got the Core35 model. Can you leave the unit on even if the pool pump is not running since I don't have a timer? View answer

Answer posted 3 years ago

Question 45

Does this product eliminate the need for chlorine By generating it’s own salt ? View answer

Answer posted 3 years ago

Question 46

Will this unit work for my 2200 gal pebble tec spa? Any special setting requirements since my spa much less than 15000 gal capacity of the CORE15? View answer

Answer posted 3 years ago

Question 47

I have an auto clear system will this this work to replace that system. Thanks Scott View answer

Answer posted 3 years ago

Question 48

What are the dimensions of the Core55 unit? I need to make sure I have enough room to install with existing setup. View answer

Answer posted 3 years ago

Question 49

Does this generator cell plug up with calcite quicker/more readily than the CORE? We have very hard water and very high temperatures, View answer

Answer posted 3 years ago

Question 50

Hi I have a 20,000 gallon pool pentair IC40 Salt Chlorinator right now and want to replace with the RJ30. I wanted to know if the RJ30 would fit the current plumbing exactly or would I have to do some repiping? View answer

Answer posted 3 years ago

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