Sanitation Q&A

Question 1

we just recently bought this product and have questions. Is there a customer service department we can speak to? View answer

Asked 4 ´years ago

Question 2

Replacing Hayward Aqua Rite with Circupool UL40. Can the existing flow control tee accept the UL40 flow control? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 3

The generator doesn't appear to be producing chlorine and the panel says "Hot!" View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 4

I have a pool with 1 1/2 inch size piping can I use a 2 inch adapter to install the Core? View answer

Asked 1 ´year ago

Question 5

DOES THE NO FLOW LIGHT STAY ON WHEN THE PUMP IS OFF? IF SO, HOW LONG? WILL I HAVE TO MANUALLY TURN IT OFF EVERY DAY? View answer

Asked 4 ´years ago

Question 6

Does the CORE55 control need to be protected from sunlight? View answer

Asked 3 ´years ago

Question 7

the manual says to not put chemicals directly into the skimmers View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 8

I meant to click the box for 1 1/2 in reducers when I purchased the Core 55 last week. I've looked on the site, but I don't see them separately. Is there a way I can get these now? thanks, Patrick Smith View answer

Asked 3 ´years ago

Question 9

I live in the Northeast. For winter do I disconnect the system from the PVC pipe and store it? Or can it handle the winter elements? View answer

Asked 3 ´years ago

Question 10

Is large O ring for electrolytic cell necessary? SJ 35A arrived without it. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-Classic Series Salt Chlorine Generators - Owner Resources

Question 11

How do you winterize the unit? View answer

Asked 3 ´years ago

Question 12

When converting from a chlorine pool to this system, do I run the already chlorinated water through the system and add additional salt as needed? Thanks a lot for the assistance. View answer

Asked 2 ´years ago

Question 13

Does the power turn off to the plates when pump is off and it says no flow View answer

Asked 2 ´years ago

Question 14

The readout says HOT and the cell has been cleaned. It reads 190. It seems the thermistor is bad. How do I solve View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series

Question 15

how long does the edge 15 need to be run to meet the advertised chlorine rate per day? View answer

Asked 3 ´years ago

Question 16

When do you think this product will be available again? I am converting a 9 person hot tub to saltwater. Would the edge25 be too large for hot tub? View answer

Asked 2 ´years ago

Question 17

what type chlorinator with good warranty do you recommend for a freeform 10,000 gallon pool? You offer so many series. Thank you. View answer

Asked 2 ´years ago

Question 18

flow led changing red to green; 6 seconds green - 8 seconds red - then green again View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 19

I have the universal cell and I can not get my chlorine levels up View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series

Question 20

Can I add a flow switch to my SJ-45 classic? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-Classic Series Salt Chlorine Generators - Owner Resources

Question 21

low salt View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 22

eco pump leafpumps.com/ low flow seems enough for flowswitch but not for cell. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 23

What is the total dimension for the flow switch and cell for the Edge 40? 11 3/4 inches View answer

Asked 5 ´years ago

Question 24

Our core35 will not turn on... it blinks some times but is not consistent at turning on View answer

Asked 1 ´year ago

Question 25

Who sells and installs the EDGE 25/40 in Orlando Florida Area? View answer

Asked 5 ´years ago

Question 26

Super Chlor light does not come on when I turn switch to on View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 27

I am replacing a Hayward system. I will eventually replace the control panel also but for now need ot know if I need to purchase anything else to connect to the existing control panel. it has a plug that connects to it now. Do I need to purchase a separate plug to connect to the control panel? View answer

Asked 5 ´years ago

Question 28

The circupool sj 45 stop working no lights no chlorine nothing at all View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-Classic Series Salt Chlorine Generators - Owner Resources

Question 29

I have a limited length of 2" pipe to install the generator. What is the length of pipe needed to be cut out for install? Does the unit come with a cut template? View answer

Asked 3 ´years ago

Question 30

Can this be used for an 8’x8’ below ground hot tub? View answer

Asked 3 ´years ago

Question 31

What is the length of the EDG40 chlorine generator cell, please? Just end-of-threads-to-end-of-threads... View answer

Asked 3 ´years ago

Question 32

All the LEDs went out on my edge25. Do I need a new unit? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 33

On the edge40 for do it yourselfer does this just plug into a gfci outlet. I cant find the installation instructions. I have a small pool maybe 10000-12000 gal. View answer

Asked 3 ´years ago

Question 34

What is the power draw on the Edge system? View answer

Asked 3 ´years ago

Question 35

Cell connection View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 36

Do I need to register for the warranty? View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 37

Flow sensor warranty? View answer

Asked 7 ´months ago

Question 38

Cell connection issues View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 39

Definition of CL power View answer

Asked 7 ´months ago

Question 40

The power light is lit and the display says, “Cell connection” but the green generator light is not lit. View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 41

I bought this system last year, the screen is not readable anymore preventing me to know what readings are View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 42

After 3 days of operation with the Booster mode, we are still not recording any chlorine levels in the pool water.. View answer

Asked 7 ´months ago

Question 43

How is this hardwired? Does it come with a separate cable for hard wiring? Can I cut the plug? More details needed View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > CORE Series

Question 44

Why do I have to clean my unit every week? My pool chemicals are all in range and I check them twice a week. View answer

Asked 7 ´months ago

Question 45

On the Edge 40 how long is the cable from controller to cell View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators

Question 46

Red light on UL40 motherboard? No warnings on the display. Is this a problem? View answer

Asked 7 ´months ago | Support

Question 47

Replaced circucell with a 9 getting continuous service light and continuous high salt light , salanity at 3500 View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 48

I purchased this system 2 yrs ago. My pump is not working and showing an E-09 error. Can you please help. Thanks. View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 49

Total life View answer

Asked 7 ´months ago

Question 50

I just bought a new Edge40 and it keeps saying check cell View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

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