Sanitation Q&A

Question 1

I have a variable speed pump and I'm curious, what is the minimum water flow in GPM for the CORE series? View answer

Asked 3 ´years ago

Question 2

We just bought our house and the panel won’t turn on at all. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 3

Is the flow through the cell directional? Does it matter which way I install it? View answer

Asked 4 ´years ago

Question 4

Can I upgrade the cell without changing the whole system? View answer

Asked 11 ´months ago

Question 5

Message box says cell connection. No buttons work View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 6

Salt level showing 0 View answer

Asked 1 ´month ago

Question 7

low salt View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 8

No lights on the panel View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 9

Installation guide with flex hose View answer

Asked 29 ´days ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 10

Do you sell a “dummy cell” for CORE 35 View answer

Asked 28 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 11

I have a Pentair IChlor 30, 3 months old. This is the 3rd unit replaced in the 3 yr warranty. What would you reco View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series

Question 12

The Flow LED on the panel will turn green for aprox. 10 seconds and then go red for aprox. 2 min. When it will go green again for 10 seconds repeating. Could this be a faulty flow switch or something else? View answer

Asked 2 ´years ago

Question 13

cell voltage reads 30.5 when generating View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 14

why do I have letters on my screen View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 15

7 month old system and no chlorine View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 16

Does the system have to be perfectly upright View answer

Asked 19 ´days ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 17

Why is polarity 2 yellow and no output and polarity 1 green and working great. Replaced cell and same issue View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-Classic Series Salt Chlorine Generators - Owner Resources

Question 18

Rj30 display just say ls cell connection with no other lights on. I can't push the power or any buttons. View answer

Asked 16 ´days ago

Question 19

Do you offer a military discount View answer

Asked 1 ´year ago

Question 20

I need a completely new salt system. Is this CircuPool Universal40 just a “replacement” or is this the whole salt system itself. View answer

Asked 2 ´years ago

Question 21

Cold water indicator is on when water is not cold View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 22

the salinity indicator on my circupool universal 40 reads Hot , what does that indicate? View answer

Asked 1 ´year ago

Question 23

Cold water light on View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 24

Automation support View answer

Asked 8 ´days ago

Question 25

Is it safe to keep control module powered up if pool pump is off(no water flow)? View answer

Asked 8 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 26

Is there a warranty on the salt cell core55 View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 27

My UL40 states the actual salt level and generating output is higher than what it is when tested at a pool store. View answer

Asked 9 ´days ago | Sanitation > Salt Chlorinators > Universal Series

Question 28

What's the ideal system setting for SJ Series Salt System? View answer

Asked 2 ´years ago | Support

Question 29

I can’t switch the menu to other things. It’s stuck on the power option. I can use all other buttons. Just stuck. View answer

Asked 8 ´days ago

Question 30

How do I know the CircuPool INDIGO3 ozonater is working on a new install? View answer

Asked 2 ´years ago | Support

Question 31

Hello, my circupool chlorinator is not producing chlorine and registers hot View answer

Asked 7 ´days ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 32

Controller orientation View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 33

Will this unit work better off of 120 or 240volts View answer

Asked 2 ´years ago

Question 34

Why is my unit stuck on 100% output and won’t change View answer

Asked 18 ´hours ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 35

I love my salt chlorine generator but I use a lot of acid for the pH. Is this caused by it generating chlorine? View answer

Asked 1 ´year ago

Question 36

I want to purchase the CircuPool salt system. Is my existing Hayward flow switch compatible with the new CircuPool? View answer

Asked 3 ´months ago

Question 37

Is a Zinc Anode required? View answer

Asked 1 ´year ago

Question 38

Where can I purchase the cell only for the 40 model ? View answer

Asked 2 ´years ago

Question 39

Is there a Canadian distributor for your products currently? View answer

Asked 1 ´year ago | Sanitation

Question 40

How much salt is required for start up? View answer

Asked 1 ´year ago

Question 41

My chlorinator is saying there is no water flow, but the water is flowing just fine with no obstructions. The flow indicator switch moves freely. What can I do?? View answer

Asked 3 ´years ago

Question 42

RJ45 display screen View answer

Asked 2 ´months ago

Question 43

Pictures on how to install system View answer

Asked 2 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 44

Yellow cell maintenance light View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 45

Can the RJ+ salt cell be installed vertically? View answer

Asked 1 ´year ago

Question 46

I just bought a new Edge40 and it keeps saying check cell View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 47

What kind of acid to clean cell View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 48

Does the warranty cover the salt cell? View answer

Asked 1 ´year ago

Question 49

power cord View answer

Asked 1 ´year ago

Question 50

What's the minimum pressure required for the system to operate? What typical minimum RPM is needed with variable speed pumps? View answer

Asked 4 ´years ago | Sanitation > pH Control

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