Sanitation Q&A

Question 1

What's the ideal system setting for Universal Series Salt System? View answer

Asked 1 ´year ago | Support

Question 2

What's the ideal system setting for EDGE Series Salt System? View answer

Asked 1 ´year ago | Support

Question 3

What's the ideal system setting for CORE Series Salt System? View answer

Asked 1 ´year ago | Support

Question 4

My system error light is on. What should I do? View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 5

can you ship to jamaica? View answer

Asked 1 ´year ago

Question 6

Cell not match View answer

Asked 12 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 7

Power level readings View answer

Asked 1 ´year ago | Support

Question 8

I keep getting a message across th screen of my unit that says "High Temp" I cant get any of the buttons to respond View answer

Asked 12 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 9

I need a cleaning cap for my chlorine generator View answer

Asked 7 ´months ago

Question 10

My Control Module displays jumbled numbers in System Status menu. View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 11

Temperature sensor incorrect View answer

Asked 12 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 12

My CircuPool RJ PLUS salt chlorinator lights up and then turns back off. View answer

Asked 7 ´months ago

Question 13

Can the unit be installed vertically? View answer

Asked 7 ´months ago

Question 14

My unit's fan is buzzing for 20 seconds on startup. Should be on warranty for part. View answer

Asked 7 ´months ago

Question 15

I am thinking of buying the Core 35. Where can I view the manufacturer's details of the limited 8 year warranty? View answer

Asked 9 ´months ago

Question 16

Is large O ring for electrolytic cell necessary? SJ 35A arrived without it. View answer

Asked 9 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-Classic Series Salt Chlorine Generators - Owner Resources

Question 17

Cell not match View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 18

the manual says to not put chemicals directly into the skimmers View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 19

Does this core35 fit an older version (2021) Core35 chlorine generator? View answer

Asked 9 ´months ago

Question 20

What size salt system do I need for my pool? View answer

Asked 9 ´months ago

Question 21

Am I able to bond the Edge system with my pool? I don’t see anywhere to connect the bonding wire? View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 22

I have an Si-30+ saltwater chlorinator. Will the Si-30 electrode replace my old cell? View answer

Asked 8 ´months ago

Question 23

The readout says HOT and the cell has been cleaned. It reads 190. It seems the thermistor is bad. How do I solve View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series

Question 24

flow led changing red to green; 6 seconds green - 8 seconds red - then green again View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 25

I have the universal cell and I can not get my chlorine levels up View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series

Question 26

I have an 80000 gallon pool which is heated in winter. Can I use two sj55's, on e on each heater? View answer

Asked 8 ´months ago

Question 27

Can I add a flow switch to my SJ-45 classic? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-Classic Series Salt Chlorine Generators - Owner Resources

Question 28

I have a 16,000 gallon above ground pool, will the Edge Series work? View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > EDGE Series

Question 29

low salt View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 30

What is the total length required for the flow switch and salt cell? View answer

Asked 8 ´months ago

Question 31

eco pump leafpumps.com/ low flow seems enough for flowswitch but not for cell. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 32

I have a pool with 1 1/2 inch size piping can I use a 2 inch adapter to install the Core? View answer

Asked 9 ´months ago

Question 33

The generator doesn't appear to be producing chlorine and the panel says "Hot!" View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 34

"Hot" error message. View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 35

If I buy a new system on eBay from a vendor that is not a Circupool dealer, will that affect the warranty? View answer

Asked 9 ´months ago

Question 36

What is the recommended breaker size for a 240 volt installation? View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 37

Our core35 will not turn on... it blinks some times but is not consistent at turning on View answer

Asked 1 ´year ago

Question 38

We have a 60000 gal pool at our yacht club View answer

Asked 8 ´months ago

Question 39

Replacing Hayward Aqua Rite with Circupool UL40. Can the existing flow control tee accept the UL40 flow control? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 40

The clear shield on the front of the main box has deteriorated and cracked. Do you sell a replacement? View answer

Asked 9 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 41

Low Salt light blinking on my CircuPool Edge 25. It was installed 1 month ago, test strips and tester read 3900, and the pool temp is 82. View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 42

My old Hayward Aquarite was vertical with no flow switch needed. Do I need one for the RJ45? View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-45 PLUS Salt Chlorine Generator

Question 43

Can't read most numbers on screen. View answer

Asked 8 ´months ago

Question 44

Super Chlor light does not come on when I turn switch to on View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 45

direct wire View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 46

The power button does not respond. Can I fix it? View answer

Asked 8 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 47

Bonding View answer

Asked 9 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 48

Is there a cap to clean the cell View answer

Asked 10 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 49

Does the Super Chlor light come on, if so when View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 50

The circupool sj 45 stop working no lights no chlorine nothing at all View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-Classic Series Salt Chlorine Generators - Owner Resources

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