Sanitation Q&A

Question 1

Can I install this in a new pool that never had a salt system? View answer

Asked 1 ´year ago

Question 2

Can I change the plug to a standard grounded outlet plug? All my equipment items are plug-in. View answer

Asked 1 ´year ago

Question 3

I just installed ul25. When I power it on, the salinity says 3100 and stuck at that level. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series

Question 4

We have a 60000 gal pool at our yacht club View answer

Asked 1 ´year ago

Question 5

"Hot" error message. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 6

What is the total length required for the flow switch and salt cell? View answer

Asked 1 ´year ago

Question 7

I have a 16,000 gallon above ground pool, will the Edge Series work? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series

Question 8

I have an 80000 gallon pool which is heated in winter. Can I use two sj55's, on e on each heater? View answer

Asked 1 ´year ago

Question 9

Am I able to bond the Edge system with my pool? I don’t see anywhere to connect the bonding wire? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 10

Can you replace a ul-25 cell with a ul-40cell? View answer

Asked 1 ´year ago

Question 11

Is there a way to set run time limit? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 12

I am thinking of buying the Core 35. Where can I view the manufacturer's details of the limited 8 year warranty? View answer

Asked 1 ´year ago

Question 13

What size salt system do I need for my pool? View answer

Asked 1 ´year ago

Question 14

If I buy a new system on eBay from a vendor that is not a Circupool dealer, will that affect the warranty? View answer

Asked 1 ´year ago

Question 15

How do I order a dang cleaner cap and stand? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 16

Would the CircuPool® Universal 55 be ok for a 25, 000 gallon pool? Would this larger unit be beneficial or too large for the pool?

Asked 1 ´year ago

Question 17

control panel will not go higher than 50% View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 18

Are the pipe fittings the same with the new Core as prior generation Core? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 19

Is this unit CircuPool® Universal55 Salt Chlorine Generator a complete unit not just the generator ? View answer

Asked 1 ´year ago

Question 20

Readout says "cell not match" also the system will not power off...none of the buttons work ...help. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 21

Reading on unit says cell not match.. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 22

register my device

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 23

My system error light is on. What should I do? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 24

Cell not match View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 25

Temperature sensor incorrect View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 26

Hot light staying on panel View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 27

After connecting power cables to power source, voltage reading is at 7.5 and cell amperage reads -0.00. Please help View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 28

Will the Core35 fit in the space left by my Hayward T15 cell? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 29

The generate LED is blinking and we are getting a Hot message however the water temperature is actually 68 degrees. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 30

Is there a Canadian distributor for your products currently? View answer

Asked 1 ´year ago | Sanitation

Question 31

Is there a Canadian distributor for your products currently? View answer

Asked 1 ´year ago | Sanitation

Question 32

Can I install replacement cell from an SJ-35 into my SJ-20 so that I get more blades and more chlorine capacity? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series

Question 33

I have an RJ-45 that has been working fine for about 2 years but now indicated "Cell Connect". View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 34

Runs hot! View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 35

I soaked the cell in the muratic acid solution for 10’ but there are still mineral deposits visible on both ends View answer

Asked 1 ´year ago

Question 36

lifespan is 10,000 hours. That’s three years running it eight hours a day. Will it last longer than 10,000 hours? View answer

Asked 1 ´year ago

Question 37

My display is not accurately forming alphanumeric symbols and twitching, not generating either. What does it need? View answer

Asked 1 ´year ago

Question 38

Will my CIRCUPOOL® UNIVERSAL 25 SALT CHLORINE GENERATOR stop generating when the temperature drops down too far? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 39

Salt level in pool is high(4410ppm)but red high salt light is not on. Should it be? View answers

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 40

Can the RJ+ salt cell be installed vertically? View answer

Asked 1 ´year ago

Question 41

What does the circupool core-15 salt chlorine generator's advanced diagnostics alert you to? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE15 Salt Chlorine Generator

Question 42

Is circupool core35 equipped with advanced system diagnostics? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 43

What does the circupool CORE advanced diagnostics alert you about? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE55 Salt Chlorine Generator

Question 44

What does the circupool CORE55's advanced system diagnostics alert you to? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE55 Salt Chlorine Generator

Question 45

Where do I find the serial number for CORE55 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 46

What is the voltage for the chlorinator View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 47

Where can I find a Bypass Cell for my Universal UL25 View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 48

Should the chlorinator be on while shocking the pool View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 49

I have an RJ30 unit which I turn off at night. Start up in the morning results in a noticeable motor sound. I can View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 50

Everytime pump stops lights for cell maint and check salt go on. Chems ok and just cleaned cell. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

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