Sanitation Q&A

Question 1

RJ60+ reading a voltage (around 28) but zero salinity and amps View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 2

Our GRC/J1400-3 chlorine generator has failed. Looking for a direct replacement so the pipes don't need to be changed. Is this model applicable? Thanks View answer

Asked 5 ´years ago

Question 3

My RJ PLUS control module is reading 0 amps; it's not generating chlorine. Possible fix? View answer

Asked 1 ´year ago | Support

Question 4

The generate LED is blinking and we are getting a Hot message however the water temperature is actually 68 degrees. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 5

Is there a Canadian distributor for your products currently? View answer

Asked 2 ´years ago | Sanitation

Question 6

Cold water indicator is on when water is not cold View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 7

"Hot" Message View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 8

Why doesn’t generator work when water temp is 45 degrees View answer

Asked 4 ´days ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 9

what is the length of it? How long of a span of tubing is needed to be cut out for install? View answer

Asked 5 ´years ago

Question 10

How do I order a SI+25 cell replacement? View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool® Universal25 Salt Chlorine Generator

Question 11

After installation this reads 4400 this is not right according to every other test . I View answer

Asked 1 ´year ago

Question 12

My RJ45 temperature displays high at 168.9 degree but my water temperature is only 57 degrees View answer

Asked 10 ´months ago

Question 13

Just installed a new Circupool RJ60 no flow light is on View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 14

All, I received my RJ-30 generator in the winter of 2019, installed for last season, this season I have been fighting with algae growth, and I think it is due to a defective flow sensor, is there some way I can clean it, or otherwise troubleshoot it before I have to replace the whole thing? I touched the wire on it today, and it stopped flickering with no-flow, and started generating again, so I am sure this is the issue. Please let me know, Louise View answer

Asked 5 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 15

Will this also control alkalinity? I constantly battle alkalinity being too high! View answer

Asked 1 ´year ago

Question 16

My plumbing uses 1 1/2-inch PVC. If I use 1 1/2 to 2-inch PVC adaptors, are there any known problems I may face? View answer

Asked 1 ´year ago

Question 17

What would be the preferred operating setup (to promote cell life): 12 hours at 25% output or 6 hours at 50%? View answer

Asked 1 ´year ago

Question 18

CircuPool® SJ-40 Classic Replacement Cell Product ID: SJ40NR-RC still available? View answer

Asked 1 ´year ago

Question 19

Is it better to run this on 110 or 220 volts? View answers

Asked 2 ´years ago

Question 20

Can I replace my old RJ salt system which has a different shaped cell with this one? View answer

Asked 2 ´years ago

Question 21

My pool currently has a sand filter, will this be compatible? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool® RJ-30 PLUS Salt Chlorine Generator

Question 22

My System was installed in 2023, now is giving me the cold water warning, the water temperature remains above 80 View answer

Asked 10 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 23

Should my cell current ever read -4.05 View answer

Asked 10 ´months ago

Question 24

can salt generator be installed vertical View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 25

Will this unit work better off of 120 or 240volts View answer

Asked 2 ´years ago

Question 26

Controller orientation View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 27

Does this system use ph probes like acid injection systems to automatically balance the ph View answer

Asked 2 ´years ago

Question 28

Power level readings View answer

Asked 2 ´years ago | Support

Question 29

Does the RJ30+ need to be recalibrated..if so how? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 30

To send a CircuPool Edge salt cell in for inspection, do you send the entire cell including housing or can the blades be removed and sent? View answer

Asked 1 ´year ago

Question 31

Can the CORE 55 be plugged in constantly without problems? View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 32

Do I need a siphon tube tank or a gas type no siphon tube tank? View answer

Asked 11 ´months ago | Sanitation > pH Control > CircuPool TOTALBalance Series pH Control Systems - Owner Resources

Question 33

My cleaning light continues to flash it will not stop when I hold the reset button in for 10 seconds. I have cleane View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 34

My current flow meter/sensor is on the bottom of the pvc adapter. Can your flow meter be installed on the bottom? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series

Question 35

How far does this need to be from the heater? View answer

Asked 1 ´year ago

Question 36

Separate circuit for Core55? View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > CORE Series

Question 37

Display still says hot after replacing flow switch View answer

Asked 11 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 38

My system is showing High temp 168 degrees The actual pool temp is 65 degrees. View answer

Asked 11 ´months ago

Question 39

I HAVE AN RJ60 UNIT , 2 YRS OLD , WHEN I PRESS THE SALINITY BUTTON = NO RESPONSE , ONLY WITH MENU View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 40

NO SALINITY READING WHEN BUTTON PUSHED ON RJ30 PLUS View answer

Asked 1 ´year ago

Question 41

How do you get the wire through the hole View answer

Asked 3 ´years ago

Question 42

Chlorine is not being generated. New cell with about 6 months service. Will a problem with the small board not indexing causing this problem? View answer

Asked 3 ´years ago

Question 43

My current Si controller will not index when the button is pushed. Will this fix the problem or do I need the other board? View answer

Asked 3 ´years ago

Question 44

I have the Edge40. After a big rainstorm, the system told me that salt level was low. I added a few bags, and got it tested. Showings 4500 level. I had it running on high and boost for about 6 hours, yet my chlorine levels were still extremely low. I then cleaned the cell by the book and ran it again for a few hours with no change to chlorine levels. Still shows no chlorine when tested. I looked at the cell with a flashlight while it was running. I did see the electrolysis bubbles being formed. Yet after a few hours the chlorine levels did not rise. Please advise. View answer

Asked 4 ´years ago

Question 45

The RJ45+ touch pad stopped working properly View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 46

How do I winterize with this system. View answer

Asked 4 ´years ago

Question 47

How do you take the casing apart for the RJ 60 to replace the electrode? It looks glued but is it threaded? View answer

Asked 10 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 48

how long is the warranty View answer

Asked 1 ´year ago

Question 49

CircuPool Universal Series Salt Chlorinator O-rings View answer

Asked 1 ´year ago

Question 50

The Universal UL40 unit sent from factory set to accept 220/240v. Do I need two lugs to accept 110/120V ? View answer

Asked 1 ´year ago

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