Sanitation Q&A

Question 1

what type chlorinator with good warranty do you recommend for a freeform 10,000 gallon pool? You offer so many series. Thank you. View answer

Asked 2 ´years ago

Question 2

When do you think this product will be available again? I am converting a 9 person hot tub to saltwater. Would the edge25 be too large for hot tub? View answer

Asked 2 ´years ago

Question 3

how long does the edge 15 need to be run to meet the advertised chlorine rate per day? View answer

Asked 3 ´years ago

Question 4

Does the power turn off to the plates when pump is off and it says no flow View answer

Asked 2 ´years ago

Question 5

When converting from a chlorine pool to this system, do I run the already chlorinated water through the system and add additional salt as needed? Thanks a lot for the assistance. View answer

Asked 2 ´years ago

Question 6

Is wiring necessary for the installation of the CircuPool CORE35 salt chlorine generator? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 7

I live in the Northeast. For winter do I disconnect the system from the PVC pipe and store it? Or can it handle the winter elements? View answer

Asked 3 ´years ago

Question 8

I meant to click the box for 1 1/2 in reducers when I purchased the Core 55 last week. I've looked on the site, but I don't see them separately. Is there a way I can get these now? thanks, Patrick Smith View answer

Asked 3 ´years ago

Question 9

Does the CORE55 control need to be protected from sunlight? View answer

Asked 3 ´years ago

Question 10

Is the circupool core35 equipped with a self-cleaning function? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 11

DOES THE NO FLOW LIGHT STAY ON WHEN THE PUMP IS OFF? IF SO, HOW LONG? WILL I HAVE TO MANUALLY TURN IT OFF EVERY DAY? View answer

Asked 4 ´years ago

Question 12

we just recently bought this product and have questions. Is there a customer service department we can speak to? View answer

Asked 4 ´years ago

Question 13

Can the CircuPool CORE35 replace other salt pool systems without cutting or gluing? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 14

If hardwired to the pump, will the percentage of output stay the same when powered off and back on again? View answer

Asked 4 ´years ago

Question 15

What alerts does the circupool core35 system provide? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 16

What functions does the CircuPool CORE35's keypad controls offer? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 17

How long will the cell last before it needs to be replaced? View answer

Asked 2 ´years ago

Question 18

I would like to confirm that the Core55 can be connected to an Pentair EasyTouch and IntelliTouch Pool and Spa System as I believe it can. Will the unit work? View answer

Asked 2 ´years ago

Question 19

Can the core 55 be mounted in the vertical position? View answer

Asked 2 ´years ago

Question 20

I bought an Edge 25 from Discount Salt Pool, is that product covered under warranty or do I have to order from you to receive a full warranty? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 21

I cleaned the cell but the clean cell light is still on View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 22

How far does this need to be from the heater? View answer

Asked 7 ´months ago

Question 23

I have limited space on my filter pad, can this be mounted in a vertical configuration? View answer

Asked 7 ´months ago

Question 24

My pH is usually on the high side will this control this situation? Do you need to have salt generator? View answer

Asked 7 ´months ago

Question 25

Controller orientation View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 26

The Low Water Temp LED is red but water temp is 70 degrees and the Flow LED is red but it is definitely pumping. View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 27

Will the Core35 fit in the space left by my Hayward T15 cell? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 28

Can a CircuPool Universal Series system be used with an above ground pool? View answer

Asked 7 ´months ago

Question 29

My generator panel is making a loud grinding sound like the power supply fan is dying. View answer

Asked 7 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 30

To send a CircuPool Edge salt cell in for inspection, do you send the entire cell including housing or can the blades be removed and sent? View answer

Asked 7 ´months ago

Question 31

Is the CORE35 rated for direct sun? I live in AZ and my system is not shaded View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series

Question 32

The generate LED is blinking and we are getting a Hot message however the water temperature is actually 68 degrees. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 33

Can the CircuPool Indigo3's ozone manifold be installed vertically? View answer

Asked 7 ´months ago | Sanitation > Ozone Generators > INDIGO3 Series > CircuPool® INDIGO3-XL Ozone Generator for Swimming Pools

Question 34

I have a RJ45 system, can I use for 15000 gallons pool? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 35

Salt low sensor lit but salinity measures 3800. Cell has been cleaned but still get error code. View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE35 Salt Chlorine Generator

Question 36

Does the RJ30+ need to be recalibrated..if so how? View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 37

can salt generator be installed vertical View answer

Asked 6 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 38

hot on led View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 39

Is there a Canadian distributor for your products currently? View answer

Asked 1 ´year ago | Sanitation

Question 40

Fuses View answer

Asked 6 ´months ago

Question 41

CircuPool® SJ-40 Classic Replacement Cell Product ID: SJ40NR-RC still available? View answer

Asked 6 ´months ago

Question 42

Does the SJ20A use the same cells as the older SJ-20 models? View answer

Asked 6 ´months ago

Question 43

Will this unit work better off of 120 or 240volts View answer

Asked 1 ´year ago

Question 44

Is there a Canadian distributor for your products currently? View answer

Asked 1 ´year ago | Sanitation

Question 45

Can I install replacement cell from an SJ-35 into my SJ-20 so that I get more blades and more chlorine capacity? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series

Question 46

my system is flashing hot what does that mean? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 47

My plumbing uses 1 1/2-inch PVC. If I use 1 1/2 to 2-inch PVC adaptors, are there any known problems I may face? View answer

Asked 6 ´months ago

Question 48

When I turn the switch to on, the super color light doesn't come on. View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 49

Will this also control alkalinity? I constantly battle alkalinity being too high! View answer

Asked 6 ´months ago

Question 50

Lifespan View answer

Asked 6 ´months ago

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