Sanitation Q&A

Question 1

I have an Indigo3-M. Which replacement lamp do I order as the 3-M is not a listed option. View answer

Asked 1 ´month ago

Question 2

Does this unit work with natural gas heater? View answer

Asked 25 ´days ago

Question 3

Why is cell maintenance blinking View answer

Asked 29 ´days ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 4

Does the fan run even when flow is off? View answer

Asked 29 ´days ago

Question 5

What is the width of the salt cell? View answer

Asked 26 ´days ago

Question 6

Which side is the inlet and outlet? View answer

Asked 11 ´days ago

Question 7

Cell replacement View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 8

I have a SJ 60 unit and the cap is cracked that screws into the chlorinator View answer

Asked 4 ´months ago

Question 9

My CORE is 2 years old, and the cell body and plates fell apart View answer

Asked 4 ´months ago

Question 10

Is this flow switch compatible with si 30 system? View answer

Asked 4 ´months ago

Question 11

On your CO2 Infusion Chart, what does the dark blue boxes with white diamonds mean? View answer

Asked 4 ´months ago | Sanitation > pH Control > CircuPool TOTALBalance Series pH Control Systems - Owner Resources

Question 12

My CircuPool RJ-45+ unit says cell connection what does that mean? View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 13

When is balance control releasing and what will the cost be? View answer

Asked 4 ´months ago

Question 14

How can I tell if I have a core 15, 35, or 55? View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > CORE Series

Question 15

No low salt light View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > EDGE Series

Question 16

I have an older core unit that is blue. I wonder what the warranty on it is. View answer

Asked 4 ´months ago

Question 17

I have an RJ PLUS cell. Can I test it on a Hayward test unit? View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 18

Does the system have to be perfectly upright View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 19

Just installed RJ60+ When I turned it on, it reads, "Cell Connection" View answer

Asked 4 ´months ago

Question 20

Is the 6"-12" of straight pipe absolutely necessary before entering the flow sensor? View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 21

cell connection View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 22

The display is stating our temperature in the pool is 169 degrees and shows 0 salt. Which is incorrect. View answer

Asked 4 ´months ago

Question 23

When ever I check my settings I always get a resting mode reading. View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 24

How to do cell maintenance? View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 25

Maximum input voltage View answer

Asked 4 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 26

How much space do you need for a vertical install in length View answer

Asked 4 ´months ago

Question 27

What is the various data on the screen? View answer

Asked 4 ´months ago

Question 28

Automation support View answer

Asked 3 ´months ago

Question 29

Is it safe to keep control module powered up if pool pump is off(no water flow)? View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 30

Not turning on View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 31

My UL40 states the actual salt level and generating output is higher than what it is when tested at a pool store. View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > Universal Series

Question 32

Buzzing View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 33

Water flow light is on, not producing chlorine View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > EDGE Series > CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

Question 34

I can’t switch the menu to other things. It’s stuck on the power option. I can use all other buttons. Just stuck. View answer

Asked 3 ´months ago

Question 35

Does the flow switch measure water temp as well? View answer

Asked 3 ´months ago | Support

Question 36

My salt cell doesn’t seem to be working View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 37

Hello, my circupool chlorinator is not producing chlorine and registers hot View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 38

flow light wont turn green View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 39

After cleaning the core 35 it's only generating a small amount of chlorine even when on turbo View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 40

I installed my system last march, just over a year ago, and my system is already saying cell life low. View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 41

I can’t find the cap for cleaning cells. I must have thrown it away when unpacking my RJ 45 View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 42

The fuse blows very soon after replacing View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 43

On my RJ+30 in the window it is saying high heat and the chlorine light flickers. What can I look for to fix? View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 44

The water temp in the pool is 86 degrees and the temp high shown on the power unit is 160F. This is not possible. W View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 45

lcd screen goes blank View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 46

How, and who, do I contact about the bad salt cell in my system that is one year old? View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 47

I am receiving a "cell connection" message on View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 48

Why is my unit stuck on 100% output and won’t change View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 49

Will the controller automatically turn on pumps when ambient temperature drops below 40 degrees Fahrenheit like the View answer

Asked 3 ´months ago

Question 50

I have an error message 'hot'. I found that it indicates a faulty flow switch. I replaced with a new one. no luck View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

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