Sanitation Q&A

Question 1

Looks like I put too much salt on my pool, currently at 5000, Will this damage the unit? View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 2

Can you get the Venturi Vacuum in 1.5 diameter? View answer

Asked 3 ´years ago

Question 3

What size RJ generator system would you recommend ??? View answer

Asked 3 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series

Question 4

what are dimensions of control box. RJ-30 I want to mount it on the circuit breaker panel. View answer

Asked 3 ´years ago

Question 5

All, I received my RJ-30 generator in the winter of 2019, installed for last season, this season I have been fighting with algae growth, and I think it is due to a defective flow sensor, is there some way I can clean it, or otherwise troubleshoot it before I have to replace the whole thing? I touched the wire on it today, and it stopped flickering with no-flow, and started generating again, so I am sure this is the issue. Please let me know, Louise View answer

Asked 5 ´years ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 6

my old cell housing is leaking so i need to replace it. i ordered a new one which has treaded connectors but the existing housing was glued to the PVC . What parts do I need to connect the new housing unit? I have a SJ View answer

Asked 4 ´years ago

Question 7

I just bought one of these to replace my origional SJ-55 Housing that does not have the xxxx on adapters to connect to the return line. Is there an O-Ring that goes between the adapter and the Clear Housing to insure a complete seal? View answer

Asked 4 ´years ago

Question 8

How do you get the wire through the hole View answer

Asked 3 ´years ago

Question 9

Cutting the cord is okay when replacing the collar cap. Or is there a way to disassemble the plug? View answer

Asked 5 ´years ago

Question 10

Chlorine is not being generated. New cell with about 6 months service. Will a problem with the small board not indexing causing this problem? View answer

Asked 4 ´years ago

Question 11

My current Si controller will not index when the button is pushed. Will this fix the problem or do I need the other board? View answer

Asked 4 ´years ago

Question 12

My core 55 is only showing one bar and if I increase the bars, it one flashes on another bar. It also says to clean the unit which I have done several times. What can I do to fix the problem. At first, it was working great. View answer

Asked 3 ´years ago

Question 13

Why does the boost light flash on my edge pool generator? View answer

Asked 3 ´years ago

Question 14

How do I winterize with this system. View answer

Asked 4 ´years ago

Question 15

I have a 10,000 gallon pool and want to convert to salt. So many questions. It's been 3 years since I drained and replaced 1/2 the water in the pool due to a repair. Should I consider a water replacement prior to conversion ? Under what circumstances should I consider water replacement? Money not an option...which model should I buy? What size? When does increase size not benefit performance for salt conversion power, cell cleaning cycle time, and cell life? Installation should not be a consideration as all would fit my system. Thank you, Bill View answer

Asked 3 ´years ago

Question 16

Can this be used for an 8’x8’ below ground hot tub? View answer

Asked 4 ´years ago

Question 17

I have a limited length of 2" pipe to install the generator. What is the length of pipe needed to be cut out for install? Does the unit come with a cut template? View answer

Asked 4 ´years ago

Question 18

Who sells and installs the EDGE 25/40 in Orlando Florida Area? View answer

Asked 6 ´years ago

Question 19

What is the total dimension for the flow switch and cell for the Edge 40? 11 3/4 inches View answer

Asked 6 ´years ago

Question 20

When do you think this product will be available again? I am converting a 9 person hot tub to saltwater. Would the edge25 be too large for hot tub? View answer

Asked 3 ´years ago

Question 21

When converting from a chlorine pool to this system, do I run the already chlorinated water through the system and add additional salt as needed? Thanks a lot for the assistance. View answer

Asked 3 ´years ago

Question 22

How do you winterize the unit? View answer

Asked 4 ´years ago

Question 23

I live in the Northeast. For winter do I disconnect the system from the PVC pipe and store it? Or can it handle the winter elements? View answer

Asked 4 ´years ago

Question 24

we just recently bought this product and have questions. Is there a customer service department we can speak to? View answer

Asked 5 ´years ago

Question 25

If hardwired to the pump, will the percentage of output stay the same when powered off and back on again? View answer

Asked 6 ´years ago

Question 26

How long will the cell last before it needs to be replaced? View answer

Asked 3 ´years ago

Question 27

Can the core 55 be mounted in the vertical position? View answer

Asked 3 ´years ago

Question 28

Can you mount this vertical? View answer

Asked 4 ´years ago

Question 29

are the input and output connections 1 1/2 or 2'' View answer

Asked 4 ´years ago

Question 30

Can this replace my intellichlor ic60 or does it require replumbing? How soon can I get it? View answer

Asked 4 ´years ago

Question 31

Can this be installed at a diagonally? View answer

Asked 4 ´years ago

Question 32

CircuPool product under serious consideration. Long time pool owner. 16x34 with diving end rectangular pool so I est. about 25,000 gals. DIY installation and controller can be in or out (exposed to all sun & elements). Can you suggest a good model for me? Thanks View answer

Asked 4 ´years ago

Question 33

if buying in bulk what kind of deal will i get View answer

Asked 4 ´years ago

Question 34

Do the CORE series of salt chlorinators have a max flow rate? My current Chlorinator requires a bypass loop if the flow rate exceeds 80 gpm. View answer

Asked 4 ´years ago

Question 35

1. Is the Core55 UL listed? 2. Does the unit have a flow direction as the console might be facing my filter? 3. At full Chlorine output what is the 120/240 vac amperage (current draw)?? 4. Does the unit have a bonding lug for connection to the pool system grounded conductor? View answer

Asked 5 ´years ago

Question 36

Standard overall needed space for installation? And can it be installed vertically? View answer

Asked 5 ´years ago

Question 37

What are the overall dimensions of the unit? View answer

Asked 6 ´years ago

Question 38

Can we get an adapter kit for a pentair ic 40 View answer

Asked 3 ´years ago

Question 39

How important to place Core35 after the heater? The heater is about 8 feet from the filter but all the plumbing is underground and the wiring will be a longer distance than desired. This will cause me lots of work on new plumbing. I can easily place it between the filter (pool return) and the heater (which we rarely use in Florida). It this acceptable? View answer

Asked 4 ´years ago

Question 40

Do I need to install a check valve before the CORE35 to prevent superchlorinated water backflowing into my system when the pool pump is turned off? View answer

Asked 4 ´years ago

Question 41

How can I tell what my salinity level is on the Core35 unit? View answer

Asked 4 ´years ago

Question 42

How can I get a pdf of the manual View answer

Asked 4 ´years ago

Question 43

do you need to shock treat a pool with this Unit? Should non-chlorine shock be used? How often? View answer

Asked 5 ´years ago

Question 44

Is there a specific flow direction for the RJ-45 plus electric cell? View answer

Asked 4 ´years ago

Question 45

I see the electronics are different, but is the cell physically the same length at the Hayward, making the plumbing upgrade a piece of cake? View answer

Asked 5 ´years ago

Question 46

What is the recommended GPM flow for the RJ45 system, Core35, and Core55 systems? View answer

Asked 5 ´years ago

Question 47

I have an RJ-30 Plus system. What is the effect of Cell Version setting on the Menu? Each numerical value also has a '+' and '-'. What does this do to the operation of the system? This is not mentioned anywhere in the manual. View answer

Asked 4 ´years ago

Question 48

Just purchased RJ30. Was told it is a self cleaning unit utilizing revers polarity. How do I know when it is in cleaning mode? View answer

Asked 6 ´years ago

Question 49

Do you offer a military discount? View answer

Asked 3 ´years ago

Question 50

If you have the SJ20 and upgrade to the RJ30 plus, do all the replacement parts fit where the SJ20 parts were? For example the cell fittings? View answer

Asked 3 ´years ago

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