Question 1

Salt generator does not appear to be working . Cell maintenance stays on even though we’ve clean it with muric acid

Asked 3 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 2

I need to purchase union connectors View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE Series > CircuPool CORE Series Salt Chlorine Generators - Owner Resources

Question 3

Does flow sensor replace the need for a timer / programable time switch? View answer

Asked 1 ´month ago

Question 4

Getting a cell connection lite View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > RJ PLUS Series > CircuPool RJ-PLUS Series Salt Chlorine Generators - Owner Resources

Question 5

Which RJ replacement cell for my 32,000 gallon pool

Asked 3 ´months ago | Replacement Cells > RJ PLUS-Series Replacement Cells

Question 6

My pump all of a sudden started making loud noise when running. How do I try and figure out what is happening to it? View answer

Asked 2 ´years ago | Pumps > SmartFlo VS Pumps > CircuPool SmartFlo Series Variable Speed Pool Pumps - Owner Resources

Question 7

where can I get a replacement threaded cell collar for the core 35. My collar has a crack, probably overtightened View answer

Asked 3 ´months ago

Question 8

Up arrow View answer

Asked 3 ´months ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 9

Can I purchase electronic pieces that have burnt up in the control panel? View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > SJ Series > CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Question 10

CAN YOU USE THIS SALT SYSTEM ON ABOVE GROUND POOLS View answer

Asked 3 ´months ago

Question 11

What is the return policy? View answers

Asked 2 ´years ago

Question 12

Is conductive electrical grease used between control board and the clear cell housing on core 35? View answer

Asked 2 ´years ago

Question 13

I don't see a drain to use when cleaning. Is there a drain? View answer

Asked 2 ´years ago

Question 14

I have been underwhelmed with the Aqualink TCX system. Will your 2026 complete control be able to replace Jandy TCX View answer

Asked 1 ´year ago | Sanitation > Salt Chlorinators > CORE CONTROL Series

Question 15

What size do I need for a pool 10,000 gal View answer

Asked 1 ´year ago | Replacement Cells > RJ PLUS-Series Replacement Cells

Question 16

Placement of Zinc Anode View answers

Asked 2 ´years ago

Question 17

Can I adjust infusion settings? View answer

Asked 1 ´month ago | Sanitation > pH Control > CircuPool TOTALBalance Series pH Control Systems - Owner Resources

Question 18

is this CircuPool® RJ-45 PLUS Replacement Cell a direct replacement for the Hayward T-15 salt cell? View answer

Asked 2 ´months ago | CircuPool® RJ-45 PLUS Replacement Cell

Question 19

What’s are the measurements of the CircuPool CJ-150 Cartridge Filter? View answer

Asked 2 ´years ago

Question 20

My CircuPool RJ PLUS salt chlorinator lights up and then turns back off. View answer

Asked 2 ´years ago

Question 21

Can the unit be installed vertically? View answer

Asked 2 ´years ago

Question 22

My unit's fan is buzzing for 20 seconds on startup. Should be on warranty for part. View answer

Asked 2 ´years ago

Question 23

How often is my salt cell supposed to be cleaned? View answer

Asked 2 ´months ago

Question 24

Generating light stays on View answer

Asked 1 ´year ago

Question 25

Reads no water

Asked 3 ´months ago

Question 26

My pH is usually on the high side will this control this situation? Do you need to have salt generator? View answer

Asked 2 ´years ago

Question 27

My generator panel is making a loud grinding sound like the power supply fan is dying. View answer

Asked 2 ´years ago | Sanitation > Salt Chlorinators > Universal Series > CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Question 28

Hi, what are the dimension of CircuPool® TJ-75 Hybrid Filter. Thanks View answer

Asked 2 ´years ago

Question 29

Any discount

Asked 3 ´months ago | Sanitation > Salt Chlorinators > SJ Series

Question 30

My sj45 was made in 2020 can I still purchase a replacement cell? View answer

Asked 2 ´years ago

Question 31

What is the grams per hour output of the RJ45? View answer

Asked 6 ´years ago

Question 32

if cell maint. light flashes like a strobe light instead of a solid light what does that mean? i have a circupool universal 25 View answer

Asked 5 ´years ago

Question 33

I bought a house with a 26qft pool. I'm trying to learn to control the salt chlorinator (SJ series) for my pool. The water is murky now, with algae. All parameters are ok (I check regularly), except chlorine and free chlorine levels, which are at 0. How do I know that the cell actually works? Is there a documentation regarding the controller? the left bottom green light has been blinking. Also, how is this controller related to the pump? I have Hayward controller for the pump, and I'm clueless here too. Please help. View answer

Asked 4 ´years ago

Question 34

why does the housing leak? I replaced gasket and it leaks around the threads View answer

Asked 4 ´years ago

Question 35

What version should be on the Circupool Module for the SI 30. I believe mine is set on 9. View answer

Asked 5 ´years ago

Question 36

How does this get connected to my pool equipment? View answer

Asked 7 ´years ago

Question 37

I have a SI series but don't know, manual doesn't say, if its a 30 or 45? I have a 18,000 gallon pool. is the -30 and -45 the same overall length? Connections to the controller the same? I don't want to replumb the system. Thanks. View answer

Asked 6 ´years ago

Question 38

What would you recomand using your products in place of a Pentair #520555 IntelliChlor IC40 Salt Chlorine Generator Cell. View answer

Asked 4 ´years ago

Question 39

What are the dimensions of the electronics box? Does it have a door that has to be swung open? I am concerned about clearances. I now have a Hayward box. View answer

Asked 7 ´years ago

Question 40

I have an RJ-30 Plus system. What is the effect of Cell Version setting on the Menu? Each numerical value also has a '+' and '-'. What does this do to the operation of the system? This is not mentioned anywhere in the manual. View answer

Asked 4 ´years ago

Question 41

I have an SI-40 will the SI-45 replacement cell work with it. View answer

Asked 4 ´years ago

Question 42

Does this unit come with a plug for 120 vac or is it hard wired? View answer

Asked 4 ´years ago

Question 43

I am a return customer and very pleased with the salt chlorinating system purchased June 2020 from your organization. The next project is to replace filter system. The CJ-150 system will do the job for a 17.5K gallon pool. Are you still offering veteran and/or frontline worker incentives? I can provide an ID card upon request. Thank you, Luis Rodriguez View answer

Asked 5 ´years ago

Question 44

how to find type of unit cell in my system? View answer

Asked 3 ´years ago

Question 45

Hi, do you have an owners manual or product manual for this? I cannot find one on your website. I am thinking of ordering the ultimate combo package with this, the VS 3.0 pump, and the RJ-60 - I assume they all "play nice together" but would like to make sure I am sizing everything properly. View answer

Asked 4 ´years ago

Question 46

Is there a separate priming speed/time setting on the pump or do you have to sacrifice SPEED 1 to use for pump priming? The manual is not very clear on this. View answers

Asked 5 ´years ago

Question 47

Does the SI 45 replacement cell come with attaching cords? They're not shown in the photo and the cords are hard wired in my cell. View answer

Asked 5 ´years ago

Question 48

How do I open the ozonater to check the bulb? View answer

Asked 3 ´years ago | Support

Question 49

Just purchased RJ30. Was told it is a self cleaning unit utilizing revers polarity. How do I know when it is in cleaning mode? View answer

Asked 7 ´years ago

Question 50

I have a SI 40 will this replace that one... or do you have an SI40, thanks View answer

Asked 5 ´years ago

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