Question 1

The Digital Control Panel of the SJ-40 has stopped working how can I fix it? View answer

Asked 5 ´years ago

Question 2

Can the unit be mounted on its side rather than upright (the intake and output openings upward)? View answer

Asked 4 ´years ago

Question 3

How many amps does my CircuPool SJ pull? View answer

Asked 4 ´years ago

Question 4

I bought a house with a 26qft pool. I'm trying to learn to control the salt chlorinator (SJ series) for my pool. The water is murky now, with algae. All parameters are ok (I check regularly), except chlorine and free chlorine levels, which are at 0. How do I know that the cell actually works? Is there a documentation regarding the controller? the left bottom green light has been blinking. Also, how is this controller related to the pump? I have Hayward controller for the pump, and I'm clueless here too. Please help. View answer

Asked 3 ´years ago

Question 5

I have a below grade equipment room. I was going to install 2- SJ55 on a 50,000 gallon pool. I want the system to coast for longer cell life. What do I need to install the two units below ground? Would it be possible to get a drawing of what you would recommend? View answer

Asked 6 ´years ago

Question 6

1.Is there a video showing how to install? 2.Also, I have a 30,000 gallon pool, is it better to oversized the salt chlorinate? 3. I am replacing an existing chlorinator, I am very familiar with working with PVC pipe, is this a DIY project? 4. If I install myself are all warranties still in effect. Thank you View answer

Asked 5 ´years ago

Question 7

What would you recomand using your products in place of a Pentair #520555 IntelliChlor IC40 Salt Chlorine Generator Cell. View answer

Asked 3 ´years ago

Question 8

Please provide the measurements of the filter case and the filter cartridge? thanks View answer

Asked 5 ´years ago

Question 9

I am a return customer and very pleased with the salt chlorinating system purchased June 2020 from your organization. The next project is to replace filter system. The CJ-150 system will do the job for a 17.5K gallon pool. Are you still offering veteran and/or frontline worker incentives? I can provide an ID card upon request. Thank you, Luis Rodriguez View answer

Asked 4 ´years ago

Question 10

What is the clearance required above the CJ-180 filter to be able to remove the cartridge? View answer

Asked 4 ´years ago | Filters

Question 11

Hi, do you have an owners manual or product manual for this? I cannot find one on your website. I am thinking of ordering the ultimate combo package with this, the VS 3.0 pump, and the RJ-60 - I assume they all "play nice together" but would like to make sure I am sizing everything properly. View answer

Asked 4 ´years ago

Question 12

What size replacement cartridge does this use? View answer

Asked 3 ´years ago

Question 13

do your filters require media like DE or fiber substitutes? View answer

Asked 4 ´years ago | Filters

Question 14

how long is it typically before you have to change the filter. I have a DE filter and usually backwash every 2-3 months. View answer

Asked 4 ´years ago

Question 15

Do you have someone who can install this at my pool? View answer

Asked 4 ´years ago

Question 16

for the CJ-2750 Cartridge Filter, how many filter cartridges are there? Looks like two stacked. What are the part numbers for the filter cartridges? View answer

Asked 3 ´years ago

Question 17

is there a verical hook-up kit available? View answer

Asked 6 ´years ago

Question 18

what is the length of it? How long of a span of tubing is needed to be cut out for install? View answer

Asked 5 ´years ago

Question 19

Our GRC/J1400-3 chlorine generator has failed. Looking for a direct replacement so the pipes don't need to be changed. Is this model applicable? Thanks View answer

Asked 5 ´years ago

Question 20

Did this take the place of the SGS salt system? View answer

Asked 5 ´years ago

Question 21

I have the Circupool RJ 16. It says salt level is 2800 and really is 3600, How do you calibrate the unit? View answer

Asked 4 ´years ago

Question 22

What is the difference between the RJ vs the SJ series? View answer

Asked 6 ´years ago

Question 23

I have purchased 2 of your RJ 30 units in the past for my pool. I really like the product and need a RJ 20 for my daughter . I have noticed the prices have increased substantially since my last purchase. There are many places that sell this product, which has the best price ? Also, what is the 120 v for $18.50 do. What is its purpose when the system runs on low voltage? Are there any discounts ? Military, senior anything at all . Thank you View answer

Asked 5 ´years ago

Question 24

Does rj20 plus have a timer? View answer

Asked 4 ´years ago

Question 25

What is the warranty, parts availability?Do you have a tech sheet or sales brochure you could email or mail to me? View answer

Asked 4 ´years ago

Question 26

Is it product partial to leave the unit powered 24-7 ? I recently purchased a variable speed pump which leaves the unit on displaying various lights…I realize the flow switch controls the Cell but I dont want to unnecessarily damage the unit by leaving it powered 24-7 View answer

Asked 4 ´years ago

Question 27

Concerning your RJ-20 System, I am close to the beach and a very corrosive environment, what is the rating on your control box and how does it stand up in salty conditions? View answer

Asked 4 ´years ago

Question 28

1. On my screen it says power 50% it will not go higher. Is this because the water temp is less than 60 degrees. 2. Will it go higher when the water temp goes up View answer

Asked 4 ´years ago

Question 29

Can the RJ series be run on a above ground pool? If so can it be run vertically similar to the same way the Hayward Aqutrol RJ model which ties connected directly to the return jet? Thanks for any info View answer

Asked 6 ´years ago

Question 30

Hi I have a 20,000 gallon pool pentair IC40 Salt Chlorinator right now and want to replace with the RJ30. I wanted to know if the RJ30 would fit the current plumbing exactly or would I have to do some repiping? View answer

Asked 4 ´years ago

Question 31

What are the dimensions of the control box. I need to decide where I can mount the box. Thanks View answer

Asked 3 ´years ago

Question 32

Can this be hard wired in place of my hayward salt generator with a 240v connection? View answer

Asked 3 ´years ago

Question 33

What is the overall length on the 40,000 chlorine generator. Is the generator and controller hard wired View answer

Asked 3 ´years ago

Question 34

Does this unit come with a plug for 120 vac or is it hard wired? View answer

Asked 3 ´years ago

Question 35

What is the salt level on this system View answer

Asked 3 ´years ago

Question 36

is this unit 220V or 115V View answer

Asked 3 ´years ago

Question 37

How much is it to ship to 11715? Blue point NY View answer

Asked 3 ´years ago

Question 38

Is this system Hayward compatible? View answer

Asked 3 ´years ago

Question 39

Does this kit come with a flow switch and is this flow switch from the Hayward compatible with this one View answer

Asked 3 ´years ago

Question 40

Is it really better to oversize? Looking at the Universal40 for a 20K size pool. Will the 25K be just as efficient? Does the electronic box have a timer or do I need to tie it into my pool timer? Runs 12 hours per day. Using 220v pump. Thank you. View answer

Asked 3 ´years ago

Question 41

How soon can we get this product? View answer

Asked 3 ´years ago

Question 42

will this replace an pentair Iclor 30 View answer

Asked 3 ´years ago

Question 43

How many pounds it has? View answer

Asked 3 ´years ago

Question 44

Will this work with a 25000 gallon above ground pool? View answer

Asked 3 ´years ago

Question 45

Where can I purchase the cell only for the 40 model ? View answer

Asked 3 ´years ago

Question 46

Will the universal 40 cell fit the t-15 directly. View answer

Asked 3 ´years ago

Question 47

Can I easily replace my jandy 1400 aquapure system with this circupool 40k unit? View answer

Asked 3 ´years ago

Question 48

What is the current draw of the entire system if running on 110VAC? View answer

Asked 4 ´years ago

Question 49

Is the 10,000 hour life just for the cell? Is that the recommended replacement? View answer

Asked 4 ´years ago

Question 50

The unit is blowing the 15 amp fuse what could cause it? View answer

Asked 4 ´years ago

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