Question 1

I am a return customer and very pleased with the salt chlorinating system purchased June 2020 from your organization. The next project is to replace filter system. The CJ-150 system will do the job for a 17.5K gallon pool. Are you still offering veteran and/or frontline worker incentives? I can provide an ID card upon request. Thank you, Luis Rodriguez View answer

Asked 4 ´years ago

Question 2

Please provide the measurements of the filter case and the filter cartridge? thanks View answer

Asked 5 ´years ago

Question 3

What would you recomand using your products in place of a Pentair #520555 IntelliChlor IC40 Salt Chlorine Generator Cell. View answer

Asked 2 ´years ago

Question 4

1.Is there a video showing how to install? 2.Also, I have a 30,000 gallon pool, is it better to oversized the salt chlorinate? 3. I am replacing an existing chlorinator, I am very familiar with working with PVC pipe, is this a DIY project? 4. If I install myself are all warranties still in effect. Thank you View answer

Asked 5 ´years ago

Question 5

I have a below grade equipment room. I was going to install 2- SJ55 on a 50,000 gallon pool. I want the system to coast for longer cell life. What do I need to install the two units below ground? Would it be possible to get a drawing of what you would recommend? View answer

Asked 6 ´years ago

Question 6

I currently have a Jandy saltwater system and I am looking to replace it with something that actually works. Can you tell me what product would make sense to work with my Jandy system and work for my pool size (about 35,000 gallons) Thanks View answer

Asked 4 ´years ago

Question 7

why does the housing leak? I replaced gasket and it leaks around the threads View answer

Asked 2 ´years ago

Question 8

How many amps does my CircuPool SJ pull? View answer

Asked 4 ´years ago

Question 9

Can the unit be mounted on its side rather than upright (the intake and output openings upward)? View answer

Asked 4 ´years ago

Question 10

The Digital Control Panel of the SJ-40 has stopped working how can I fix it? View answer

Asked 5 ´years ago

Question 11

Hi, I have a pool of 22.000 gallons with a pump pentair of 2 HP SF-N1-2A (85 GPM Aprox). If I Installed a Universal 40 how many hours a day I must turn on the system ?. I live in Colombia and the temperature of the water is about 84 F. When you talk about 2.0 lb, how many working hours it means ? Regards, Diego. View answer

Asked 4 ´years ago

Question 12

On our second SJ40 and have never used Super CL Mode and would like to know should the light be red.?? We just had the pool redone and need to get the chlorine and salinity back up to where they need to be.......... View answer

Asked 5 ´years ago

Question 13

I have an older RJ 45 model, S/N 30477. Will the SJ 45 fit on my existing plumbing? IE, are the inlet and outlet openings the same distance apart as the RJ? Can you send dimensional specs to me? View answer

Asked 3 ´years ago

Question 14

I need to purchase a new system, is there anywhere I can look at how this is installed to see what I need to do if I replace by Frog system with this one. View answer

Asked 3 ´years ago

Question 15

What are the dimensions of the steel cabinet? View answer

Asked 3 ´years ago

Question 16

What are the dimensions of the UL 40 and it's flow control unit. (LxW). I'm investigating an acceptable place to install in my existing cholorine system piping. I cannot find this info anywhere on your site. View answer

Asked 3 ´years ago

Question 17

Is there an adapter kit for a Compupool CPSC36 system? View answer

Asked 4 ´years ago

Question 18

1)Hi, are your generators universal voltage? Are there for 220 Volts? 2) How many years can work for a pool of 80,000 liters(21,000 gallons), Thanks View answer

Asked 3 ´years ago

Question 19

I have an inground pool 13,500 gallon in southwest Florida what size SJ unit will i need ? View answer

Asked 4 ´years ago

Question 20

Does it matter if I hook up to 110 volts instead of 220? View answer

Asked 3 ´years ago

Question 21

HI..MY SALT LEVEL PPM IS 5000. WILL YUR SYTEM STILL GENERATE CLHORILE AT THIS LEVEL? View answer

Asked 4 ´years ago

Question 22

I am going to be installing an 18,000 gallon above ground pool. Is the Circupool Universal40 the correct size for me and will it come with everything I need for a new install? View answer

Asked 3 ´years ago

Question 23

How do I buy a replacement for the SJ 3500 Generator buy it's self?? View answer

Asked 3 ´years ago

Question 24

Just bought the sj35 and don’t see anywhere in the instructions how long the two risers have to be. How long should they be? View answer

Asked 4 ´years ago

Question 25

What are the dimensions of the control box. I need to decide where I can mount the box. Thanks View answer

Asked 3 ´years ago

Question 26

I have an inground 11,500gal (estimate) pool. I have a 100 sq ft cartridge filter. All visible plumbing is 1-1/2" PVC. The current pump motor is 1 HP single speed. I would like to upgrade to a VS pump to run 8 hrs per day and turn the pool over 2x/day. I'm also considering the RJ-20PLUS SWCG. What size motor should I use - the 1.5, 2.0 or the 3.0HP??? Also, do you agree with the RJ-20 or should I go with the RJ-30? View answer

Asked 3 ´years ago

Question 27

How many amps will this pump pull? View answer

Asked 3 ´years ago

Question 28

Is this filter adequate for a pool of 30000gallons and is it for above ground pool? View answer

Asked 4 ´years ago

Question 29

Looking at the circupool smartflo variable speed pump (1.5 Hp). What is the frame sizing of the motor, 48 or 56 frame? View answer

Asked 4 ´years ago

Question 30

Hi, if down the road the pump needs maintenance or replacing is there a way to replace the pump motor only? Not the electronics? Do you sell these parts? View answer

Asked 5 ´years ago

Question 31

Where can I find the 3 THP variable speed pump installation and users manuals? View answer

Asked 3 ´years ago

Question 32

Is this pump Energy Star Certified? View answer

Asked 6 ´years ago

Question 33

Can you check my purchase & determines which Chlorine Generator I have?? I need to know if it has a flow meter. Am considering installing a Variable Speed Pump. View answer

Asked 5 ´years ago

Question 34

What are the programming motor speeds?? View answer

Asked 5 ´years ago

Question 35

What is the RJ+ cell unit's maximum pressure (PSI) rating? View answer

Asked 3 ´years ago

Question 36

I just purchased RJ60+ System. Is there a maximum flow limit that I shall not exceed for the Salt Cell.? Maximum flow, for example 85 GPM, for their Salt Cell. View answer

Asked 3 ´years ago

Question 37

Hello. I have an RJ-60+ which is rated at 300W, so presumably it only draws 1.36A at 220V. However, the manual also mentions the cell current ranging between 2.5 and 7.8 amps. I can also see the cell current displayed when I cycle through the menu options. For example, at 50%, it shows 5.7 amps. I'm assuming this cell current is different from the load on the circuit breaker. Can you confirm please? View answer

Asked 3 ´years ago

Question 38

Hello, I have just purchased the RJ-30 Plus Salt system, and wanted to know it's power usage in Watts and Amps. Also, is it more efficient to connect it to 220v vs. 120v, and if so, how much more efficient? Whats the amperage & wattage for 220v vs. 120v connections? Thank you! View answer

Asked 4 ´years ago

Question 39

Does this pump have onboard freeze protection? If it does not what would you suggest for a freeze protection solution. View answer

Asked 3 ´years ago

Question 40

we have a pentair intelliflo that just blew up on us could we replace with this? View answer

Asked 3 ´years ago

Question 41

Is there a place where i can get actual dimensions? Like a shop drawing. Ive already managed to rule out the CORE55 from rough dimensions given to another. I suspect this model will be a much more close call on fitting. View answer

Asked 4 ´years ago

Question 42

Does this generator cell plug up with calcite quicker/more readily than the CORE? We have very hard water and very high temperatures, View answer

Asked 4 ´years ago

Question 43

max amperage draw at 220v View answer

Asked 4 ´years ago

Question 44

Would this pump be a swap out for a Pentair 1.5 or would pipe modifications be needed? And can it be used with fresh water chlorine pools? View answer

Asked 3 ´years ago

Question 45

Can this replace a Jandy Aquapure 1400 with automation (Jandy AquaLink)? View answer

Asked 5 ´years ago

Question 46

Is there a separate priming speed/time setting on the pump or do you have to sacrifice SPEED 1 to use for pump priming? The manual is not very clear on this. View answers

Asked 4 ´years ago

Question 47

I just ordered an RJ-45+. Should I install a check valve after the heater? View answer

Asked 2 ´years ago

Question 48

We have a RJ 45 and a pool with just under 14,000 gal. Once Chem levels are achieved how much salt should need to be added to maintain them. It is an indoor pool. View answer

Asked 3 ´years ago

Question 49

I own this system but it sometimes does not produce enough chlorine for my 240 00 gallon pool, guess to runtime being less than 24 hours. can i upgrade to RJ 60 salt cell without changing controller? will controller recognize larger cell and correctly produce chlorine? View answer

Asked 3 ´years ago

Question 50

I'm in central Florida and have a 20,000 Gal screened in salt pool. I have your RJ 45+ Salt Cell and your SmartFlo 1.5 Horse VS Pump. I'm looking at your two stage filter system with the TJ-16 and a CJ filter. What size would you recommend for the CJ? I was thinking the CJ 2750 or CJ 180, but would like your recommendation. Thanks, Pete View answer

Asked 4 ´years ago

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