Question 1

What setup would I need for a 7,000g saltwater pool. View answer

Asked 3 ´years ago | Sanitation > pH Control

Question 2

I have a 5 plus year old SI45 now. I have replaced the cell and now it is blowing the fuse on the main panel. I’m not sure what the cost is to replace the main board or if I should purchase this new unit. Thoughts? View answer

Asked 3 ´years ago

Question 3

What do I do when it says "salt cell low" View answer

Asked 3 ´years ago

Question 4

Can the RJ series be run on a above ground pool? If so can it be run vertically similar to the same way the Hayward Aqutrol RJ model which ties connected directly to the return jet? Thanks for any info View answer

Asked 6 ´years ago

Question 5

Are replacement cells readiiy available and how much $ If the flow valve breaks, can it be replaced or is a new cell required. View answer

Asked 3 ´years ago

Question 6

is it plug and play 120 volt input hook-up. is it all in one inside program box is there a transformer inside the panel? or do I need extural View answer

Asked 3 ´years ago

Question 7

1. On my screen it says power 50% it will not go higher. Is this because the water temp is less than 60 degrees. 2. Will it go higher when the water temp goes up View answer

Asked 5 ´years ago

Question 8

Is it product partial to leave the unit powered 24-7 ? I recently purchased a variable speed pump which leaves the unit on displaying various lights…I realize the flow switch controls the Cell but I dont want to unnecessarily damage the unit by leaving it powered 24-7 View answer

Asked 4 ´years ago

Question 9

Do you need to connect to a timer or will it turn on automatically when the pool pump is running while connected to the 110v outlet? View answer

Asked 5 ´years ago

Question 10

What is the warranty, parts availability?Do you have a tech sheet or sales brochure you could email or mail to me? View answer

Asked 4 ´years ago

Question 11

Does rj20 plus have a timer? View answer

Asked 4 ´years ago

Question 12

Can I install the unit on the discharge of the filter housing? View answer

Asked 3 ´years ago

Question 13

Where do you install the cartridge-looking device... On the intake line or the outflow (back to the pool) line? View answer

Asked 3 ´years ago

Question 14

How much space is required below 2" pipe to fit cell body. Can't find drawing with distances. View answer

Asked 5 ´years ago

Question 15

I have purchased 2 of your RJ 30 units in the past for my pool. I really like the product and need a RJ 20 for my daughter . I have noticed the prices have increased substantially since my last purchase. There are many places that sell this product, which has the best price ? Also, what is the 120 v for $18.50 do. What is its purpose when the system runs on low voltage? Are there any discounts ? Military, senior anything at all . Thank you View answer

Asked 6 ´years ago

Question 16

I have the Circupool RJ 16. It says salt level is 2800 and really is 3600, How do you calibrate the unit? View answer

Asked 4 ´years ago

Question 17

Our GRC/J1400-3 chlorine generator has failed. Looking for a direct replacement so the pipes don't need to be changed. Is this model applicable? Thanks View answer

Asked 5 ´years ago

Question 18

is there a verical hook-up kit available? View answer

Asked 6 ´years ago

Question 19

Overall length of salt cell. Also, is it 2 inch tuping in and out, or does it have recucing bushings to change larger size to 2 inch? What's the approximate weight of the salt cell? View answer

Asked 3 ´years ago

Question 20

for the CJ-2750 Cartridge Filter, how many filter cartridges are there? Looks like two stacked. What are the part numbers for the filter cartridges? View answer

Asked 4 ´years ago

Question 21

do your filters require media like DE or fiber substitutes? View answer

Asked 4 ´years ago | Filters

Question 22

What size replacement cartridge does this use? View answer

Asked 3 ´years ago

Question 23

What is the clearance required above the CJ-180 filter to be able to remove the cartridge? View answer

Asked 4 ´years ago | Filters

Question 24

My chlorinator is saying there is no water flow, but the water is flowing just fine with no obstructions. The flow indicator switch moves freely. What can I do?? View answer

Asked 3 ´years ago

Question 25

I am a return customer and very pleased with the salt chlorinating system purchased June 2020 from your organization. The next project is to replace filter system. The CJ-150 system will do the job for a 17.5K gallon pool. Are you still offering veteran and/or frontline worker incentives? I can provide an ID card upon request. Thank you, Luis Rodriguez View answer

Asked 5 ´years ago

Question 26

Is this the complete system. All I need to convert to a salt system from chloriine? View answer

Asked 4 ´years ago

Question 27

Please provide the measurements of the filter case and the filter cartridge? thanks View answer

Asked 5 ´years ago

Question 28

I bought a house with a 26qft pool. I'm trying to learn to control the salt chlorinator (SJ series) for my pool. The water is murky now, with algae. All parameters are ok (I check regularly), except chlorine and free chlorine levels, which are at 0. How do I know that the cell actually works? Is there a documentation regarding the controller? the left bottom green light has been blinking. Also, how is this controller related to the pump? I have Hayward controller for the pump, and I'm clueless here too. Please help. View answer

Asked 3 ´years ago

Question 29

can this unit be powered up 24/7, or does it need a timer/clock? View answer

Asked 4 ´years ago

Question 30

Other than warranty, what are the differences between the Universal Series and the RJ Series? View answer

Asked 4 ´years ago

Question 31

I'm installing a 16x32 inground pool, approx 30,000 gallons. Instead of a chlorine pool, I'd like to make it salt water and looking at this unit. Will this suffice my pool size. No pump, filter are installed yet so now is the time for me to make this decision. View answer

Asked 4 ´years ago

Question 32

Do you have a handle on the estimated arrival for shipment of this item? View answer

Asked 3 ´years ago

Question 33

Can the unit be mounted on its side rather than upright (the intake and output openings upward)? View answer

Asked 4 ´years ago

Question 34

The Digital Control Panel of the SJ-40 has stopped working how can I fix it? View answer

Asked 5 ´years ago

Question 35

On our second SJ40 and have never used Super CL Mode and would like to know should the light be red.?? We just had the pool redone and need to get the chlorine and salinity back up to where they need to be.......... View answer

Asked 6 ´years ago

Question 36

I have an older RJ 45 model, S/N 30477. Will the SJ 45 fit on my existing plumbing? IE, are the inlet and outlet openings the same distance apart as the RJ? Can you send dimensional specs to me? View answer

Asked 4 ´years ago

Question 37

Is there an adapter kit for a Compupool CPSC36 system? View answer

Asked 4 ´years ago

Question 38

what are the connection measurements, ie., length, dia. Where does the salt supply go and how long does it last. View answer

Asked 4 ´years ago

Question 39

How long is the wait T cell t15 View answer

Asked 3 ´years ago

Question 40

HI..MY SALT LEVEL PPM IS 5000. WILL YUR SYTEM STILL GENERATE CLHORILE AT THIS LEVEL? View answer

Asked 5 ´years ago

Question 41

Core35 warranty 8 year limited. What is covered? View answer

Asked 4 ´years ago

Question 42

Just bought the sj35 and don’t see anywhere in the instructions how long the two risers have to be. How long should they be? View answer

Asked 4 ´years ago

Question 43

what should the salt level of the pool be? View answer

Asked 3 ´years ago

Question 44

Will the plumbing for the SJ20 classic fit with the new SJ series? View answer

Asked 3 ´years ago

Question 45

How long is the cord that connects the cell housing to the control module? View answer

Asked 4 ´years ago

Question 46

Any estimate on when the SJ-35 will be back in stock? View answer

Asked 4 ´years ago

Question 47

I have a 15,000 gallon pool with a 3 year old waves/breeze unit that needs to be replaced. Just will not generate chlorine since install. Will this unit provide the correct chlorine and sanitizer needed for this size pool View answer

Asked 4 ´years ago

Question 48

Does it only work when pump running and does it have a chlorine level reading View answer

Asked 4 ´years ago

Question 49

Is this compatible for a compupool inlet and outlet hook ups? View answer

Asked 6 ´years ago

Question 50

Hi, I'm a return customer. Well, I think it's time to replace the old system with a new one. My question is... I see a round "white" fitting with wires attached in your photos. What is that? I don't have anything like that on my current system (RJ20 serial # 030282). Also, will the chlorinator fit the same fittings as my old system? Thank You! View answer

Asked 3 ´years ago

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